1. S.10-59
  2. SCUP 10-25
  3. II. Introduction
    1. IV. Proposed Priorities and Timeline
      1. 2. Developing a New Teaching and Learning Support System
    2. Appendix C: Documents Reviewed, Referenced & Future Use
      1. SFU Internal Documents (Cited or Reviewed)
      2. Cited References
      3. External Sources
      4. Notable Documents for Future Use
      5. Draft Discussion Paper
  4. .SFU
  5. S.FU

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SCUP 10-25
(WFICE 01; TilE VICE.PRESIDENT, ,\C\DEMIC A:-JD PROVOST
8888
Univcr~ity
Drive, Burnaby,
Be
Canada V5A 156
TEL:
778.782.3925
FAX:
778.782.5876
vpacad@:<fu.ca
www.~fu.ca/vpacadcmic
MEMORANDUM
SCUP
DATE
March 2, 2010
'/
ATTENTION
FROM
Jon Driver, Vice-President, Academic
PAGES
1/1
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and Provost
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Final Report of the Task Force on Teaching and Learning/\
/\/
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I attach a copy of the final report of the Task Force on Teaching and Lea!:plng ([FTL), together with
comments and recommendations from the
VPA Advisory Committee on Teaching and Learning 01 ACTL).
You may remember that the TFTL's report recommended the formation
of a University Council on Teaching
and Learning, and that I intended to form such a council to begin implementation
of the TFTL
recommendations. There were some objections to this process, and I therefore formed a short-term advisory
committee
(V
ACTL) to provide advice about implementation.
[ am forwarding these documents to
SCUP for information, and also to receive advice about the
recommendations. I am also asking that
SCUP forward these documents to Senate for a similar purpose.
Attachments
SIMON FRASER UNIVERSITY
THINKING OF THE WORLD

I. Executive Summary .................................................................................................................... i
II. Introduction ............................................................................................................................. 1
Task Force's History ................................................................................................................................ 2
III. The Themes and Recommendations ...................................................................................... 3
1.
Vision, Principles & Directions ......................................................................................................... 3
2. Communication and Community ..................................................................................................... 4
3. Expectations About the Learning Experience .................................................................................. 5
4. Recognizing, Evaluating
& Rewarding Teaching .............................................................................. 8
S. A Teaching & Learning Support System ......................................................................................... 11
III. Summary of Recommendations, Challenges and Benefits ................................................... 17
IV. Proposed Priorities and Timeline ......................................................................................... 18
1. Promoting a Culture of Teaching and Learning ............................................................................. 18
2. Developing a New Teaching and Learning Support System .......................................................... 19
Appendix A: Selected Issues, Recommendations and Alignment with the Academic Plan ......... 20
Appendix B: Task Force on Teaching & Learning and Working Groups ....................................... 24
Task Force on Teaching and Learning .................................................................................................. 24
Working Groups .................................................................................................................................... 25
Appendix C: Documents Reviewed, Referenced & Future Use .................................................... 27
SFU Internal Documents (Cited or Reviewed) ...................................................................................... 27
Cited References ................................................................................................................................... 28
External Sources ...................................................................................................................................
29
Notable Documents for Future Use ..................................................................................................... 31

SFU
I. Executive Summary
The Task Force on Teaching and Learning (TFTL) engaged the community in a probing, intensive process to develop
recommendations on enhancing teaching and learning support at
SFU. The teaching and learning environment was
found
to be complex, comprising several interdependent, integral components that require attention at multiple
levels. The
TFTL proposes several interrelated recommendations (in bold below) and sub-recommendations.
The TFTL recommends "establishing and communicating a vision statement and principles to provide direction
and common purpose around teaching and learning
at SFU" that should be directly incorporated into the VPA's
Academic Plan. This action should promote working towards a shared vision for teaching and learning, provide a
basis for strategic planning, and enable support to be organized more effectively. Furthermore, ensuring that
learning and teaching-related expectations are articulated
institutionally and across all units should facilitate these
goals and serve
as a basis for planning and prioritization.
SFU enjoys many teaching and learning services and forms of support at its three campuses. Recognizing,
celebrating, and communicating
our successes enable the university community to benefit from local expertise and
develop a stronger culture around teaching and learning.
The recommendation to "develop and implement a
phased institutional plan
to raise awareness of the broad range of SFU teaching and learning successes, services
and support
for teaching and learning and to ensure that they are recognized, used, and celebrated at all three
campuses
in an appropriate manner" should ameliorate the perceptions of teaching and learning and facilitate a
shift
in culture at SFU.
Many academic institutions are redoubling their focus on the student experience and student retention by
investing in engaging learning environments and integrating classroom and non-classroom experiences. Expanding
student-centered approaches
to teaching within a process of ongoing improvement should clarify expectations
for student learning, provide more opportunities for experiential learning and learning that extends beyond the
classroom, and build
on the synergies among teaching, learning and research.
The TFTl believes that recognizing, evaluating, and rewarding teaching will help to foster a culture that implicitly
and explicitly values teaching and consequently enhance students' learning experiences. Valuing teaching in a
consistent way will
(1) encourage more dialogue and sharing amongst instructors about teaching and learning, (2)
ensure processes that recognize and reward teaching, and (3) ensure that ongoing professional development is
provided, encouraged and valued. To support these goals, the TFTL proposes "increasing awareness of policy
provisions
that address the importance accorded to teaching and learning, promote a consistent interpretation
of policy provisions, and implement further initiatives that value the teaching mission of the University."
Including the multiple stakeholders and appreciating their roles, perspectives, and experiences are critical to
teaching and learning at SFU. The TFTL proposes to "establish a new, highly-integrated, coordinated and
extensive teaching and learning support system
that fosters the exchange of ideas and promotion of teaching
between teachers
within and between programs, between teaching support staff from different venues in the
university, and between teachers and teaching support staff." The support system would draw upon instructors,
staff, and students in the planning, design, and implementation
of support initiatives, and facilitate communication
in a
collaborative network. The system would also afford faculty members the opportunity to assume leadership
and mentorship roles, and identify and voice unit-specific needs for teaching and learning support.
In sum, teaching and learning at SFU are complex activities that require integrating support at many levels,
Recommendations focus
on increasing the value attributed to teaching, better recognizing and rewarding teaching,
and enabling the university community
to benefit from eXisting expertise and experiences. The recommendations
in this report constitute the first step
of an unfolding process of discussion, refinement, and elaboration that will
lead to the development of implementation plans in a phased, transparent manner. Although implementation will
require considerable time and commitment, activities
to (1) promote a culture of teaching and learning and (2)
develop a new teaching and learning support system are identified as immediate priorities.
Task Force on Teaching & learning: Final Report

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II. Introduction
The Task Force on Teaching and Learning (TFTL) wishes to express its thanks for the university community's
valuable and thoughtful contributions
to the task force process over the past year and a half. The Task Force has
carefully considered the feedback it received on its discussion paper released in mid-July 2009. Some of the
concerns raised
by the community resulted in revisions to the summary recommendations which are included in
this final report. Other concerns appear
to stem from misinterpretations of the original recommendations. An
accompanying FAQ will be distributed in an effort to clarify the intent of the recommendations and provide
elaborations or updates, where applicable.
The
TFTL strongly values teaching excellence and recognizes the generally high quality of teaching at SFU. It
supports increasing the value attributed to teaching, better recognizing and rewarding teaching, and enabling the
university community
to benefit from the experience and expertise of excellent teachers. We propose better
support for teaching development,
as well as teaching and learning, in response to annual undergraduate surveys
and instructors themselves. Regrettably, this
call was interpreted by some as implied criticism of the current
quality
of teaching. Our approach was to focus attention on issues identified by a large number of respondents
from a variety
of disciplines and support units through analyses of direct surveys or existing SFU documentation.
The community participatory events held in January 2009 corroborated the areas of focus identified by the TFTL.
The recommendations, if accepted, will lead to implementation planning and further discussions with stakeholders
to develop specific action plans. This process will involve instructor groups, educational and support staff and
students,
as well as Senate, SFUFA, TSSU, APSA and CUPE, where appropriate. Earlier materials prepared by the
TFTL and/or its working groups related to implementation processes and procedures have not been included in
this final report. Instead, they will
be made available to future implementation groups for their consideration.
A short-term
VPA's AdviSOry Committee on Teaching and Learning (VACTL) has been formed whose first priority is
to review the recommendations made by the TFTL and advise the VP, Academic which should be implemented, as-
is or amended, and when. This report and the accompanying FAa. along with VACTL's comments, will be made
available
to the university community in late February/early March 2010.
Lastly, community members identified a wide range of important issues which were beyond the mandate of the
TFTL. It is envisioned that implementation of the Task Force's recommendations will result in a more effective
means
to communicate, identify, prioritize and resolve specific teaching and learning concerns at SFU.
The Terms of Reference for the Task Force were:
1. Develop a comprehensive vision statement on teaching and learning for SFU which focuses on the aspirations
of students, faculty, instructors, teaching assistants, tutor markers, educational staff and the administration,
which recognizes the diversity
of pedagogies employed at SFU, and contemplates the use of a variety of
teaching and learning technologies.
2. Research and evaluate models of support and assessment for teaching and learning that will serve the needs
of SFU students, faculty, Instructors, teaching assistants, and tutor markers in a coherent and cost effective
manner
by emphasizing consistency of support and ease of use, and avoiding the duplication of services.
3. Identify mechanisms to encourage faculty and instructor involvement and innovation in educational
development programs
and teaching and learning initiatives.
4.
Suggest an administrative structure which will foster interaction and collaboration among teaching and
learning support units and ensure
that their strategic planning activities are coordinated and integrated.
5. Develop a strategic planning process for addressing university teaching and learning infrastructure needs.
6. Propose a process for change and a timeline
for
the implementation of the TFTL recommendations.
Task Force on Teaching & learning: Final Report
Page 1

SFU
See
Appendix A
for a summary of the select issues, the recommendations and their alignment with the academic
plan.
Task Force's History
In June 2008, the Associate VP, Academic established a Task Force on Teaching and Learning. The Task Force was
charged with making recommendations
aimed at supporting quality teaching and learning at SFU
(see
Appendix 8
for Working Group membership and terms of reference). Early in the committee's process, it became apparent
that its scope needed
to encompass many institutional dimensions related to teaching and learning.
The information gathering phase yielded an initial survey of available supports, exemplars, and models of
successful support initiatives, teaching excellence and innovation and a variety of learning experiences. These have
been documented and will serve
as resource material during implementation planning. In addition to the
successes, numerous challenges were also identified through reviews of existing SFU documents (e.g. LlDC external
review, reports from other initiatives;
see
AppendIx
C)
and input from
~315
university community members in Fall
2008. The Task Force outlined perceived issues in its January interim report. Further input and clarification of these
issues and volunteers for working groups
(Appendix
8) were sought through four Community Participatory Events.
Thereafter, four working groups were formed to more closely examine Teaching Evaluation & Rewards, The
Coordination of Teaching Support, Student Learning, and Community & Policy. External documents and academic
literature were also consulted (see
Appendix C).
The recommendations in the Task Force's July document were in draft form and were meant to stimulate
discussion. University community members were invited
to provide critical feedback and refine or propose
alternate solutions
to the identified issues. In late October 2009, after receiving feedback from the University
Community, a revised
and final set of recommendations was submitted to the VP, Academic. These
recommendations link to other SFU initiatives, such as the Faculty Structure Implementation, exploration of the
College for Lifelong Experiential Learning, interdisciplinary approaches in research and teaching, strategic plan
around First Nations, institutional accreditation with the
NWCC, and the 2010-2013 Academic Vision. Fortuitous
timing allows
for the integration of some of the final recommendations into the 2010-2013 Academic Plan. Table 1
outlines general
areas of alignment between the 2010-2013 Academic Vision and the Task Force's
recommendations.
Table
1. General areas of alignment between Academic Planning directions and the Task Force's
recommendations.
#
"1' Aligned Ideas & Dfrections. .,' ,'.. '.,'
'., ,'.
"
1
Teaching, research & learning, recognizing the:
•
Synergy between teaching & research
•
Importance of the relationship between teaching, learning, and research activities
2
High quality teaching & learning
•
Specifying attributes and skills for graduates: general (critical thinking, learning, analysis & communication) and
discipline.specific
3
Focus on student learning experiences by acknowledging:
• That students learn through a wide variety of pedagogies that expand the traditional classroom experience
I~_..
Graduate students' interrelated roles in research, teaching &
learn~ng~
&
~heir
""ork with undergraduates
I
4
i Support students
•
To understand expected learning outcomes
•
To achieve their goals and potential
•
To be able to identify the learning purposes & opportunities for each program
5
Recognize excellence in teaching at the graduate & undergraduate levels
Task Force on Teaching & Learning: Final Report
Page 2

# i Aligned Ideas & Directions
.
•
Establish an award system
6
Collaboration & community
I.
Seek opportunities for multi-/interdisciplinarity and collaboration across units
!
•
Reduce silo culture, improve communication across all areas
•
Build community & partnerships
7
Employ effective, efficient & innovative approaches
•
To teaching, learning, research, service & administration
•
To ensure resource levels are sufficient & well managed
8
Support instructors in developing teaching skills
9
i Review curriculum
I.
To clearly define learning outcomes
•
To incorporate discipline-specific pedagogies & varied learning opportunities
10
Anticipate and respond
•
To higher education demands (i.e. relevance, "skills'"
•
To program & instructor needs
III. The Themes and Recommendations
Five themes encapsulate the concerns and challenges regarding teaching and learning support as identified
through the
Task Force process. Teaching and learning are complex activities that require integrated support at
many levels and though the recommendations presented here are broad and presented individually, there
is
considerable overlap. Furthermore, if accepted, the recommendations will require refinement and elaboration
during the process
of implementation. Some details drafted by working groups which were included as appendices
in the
Task Force's draft discussion paper have been summarized and included within this report; while other
working group suggestions
for implementation will be forwarded to implementation groups for their consideration
and continued work,
if applicable.
1. Vision, Principles & Directions
Challenges: SFU is well known for the value it places on teaching, learning and research. However, the SFU
community would benefit from a more explicit statement of principles that guide teaching and learning processes.
SFU does not have an articulated statement of its vision and prinCiples for teaching and learning that Is related to
an academic plan. This makes it difficult to identify strategic directions, to organize support in effective ways, and
to work towards a shared vision. This may affect strategic planning and implementation of academic plans.
Proposed Solutions:
In response to this need, the Task Force drafted an initial set of principles (below) to consider
for implementation at the institutional level, recognizing that outcomes may assume different forms in different
disciplines.
The vision statement and principles below are in accord with principles in the 2010 - 2013 academic
planning vision that prescribe that
SFU should
(l)
enable students to define and reach their goals, (2) deliver high
quality teaching, learning and research, (3) employ innovative approaches, and
(4) create an intellectually
stimulating and culturally vibrant environment. Though a sub-recommendation on institutional standards
is made
below, details
of this vision still require definition. Subsequent sections of this document may help prepare the
way,
along with consultation with the university community.
Recommendation #1: Establish and communicate a vision statement and principles
to provide direction and
common purpose around teaching and learning
at SFU.
Task Force on Teaching & Learning: Final Report
Page 3

Draft Vision and Principles
Simon Fraser University creates, values, and supports diverse, meaningful learning experiences. Teaching and learning are
central
to our culture and practice. We support, develop, and reward effective teaching and learning.
1.
Teaching and research are central to the University's mission; both are valued and rewarded as important scholarly
activities.
2.
Teaching and learning are visible, celebrated and showcased.
3.
Our students have
access to rich learning experiences and benefit from the relations among research, teaching, and
learning.
4.
We engage in inquiry about teaching, and support pedagogical innovation to enhance our practices and student :
learning.
5.
Our teaching is continually evaluated to promote and ensure the highest quality of teaching and learning.
1.1. Ensure that appropriate learning and teaching-related standards are articulated Institutionally and in all
units.
This necessitates involvement by Faculties, departments, instructors and other stakeholders.
To recognize
and value teaching and learning requires a clear definition and criteria
to determine its level of "success". The
University is foremost a "learning enterprise" and just as it sets quality standards for research activities, it
should do so for the process and outcomes of teaching and student learning within the operation of program
and courses, and at the student recruitment
and public relations level.
Benefits: More clarity around SFU's viSion, principles and expectations around teaching and learning may enable
more effective planning and support,
as well as a cultural shift that highlights the value of teaching and learning
both
internally and externally. A general institutional framework provides academic units with a shared context
and understanding in which to embed their own discipline-specific outcomes and goals. Defining teaching and
learning and its uniqueness at
SFU compared to other universities, may also aid SFU in student recruitment. This is
an important consideration given the current landscape of Be post-secondary.
2. Communication and Community
Challenges: Respondents to the Task Force's surveys and interviews frequently mentioned that a sense of
community around teaching and learning occurs only in pockets at SFU rather than more broadly across the
University. There also appears
to be limited awareness among both instructors and their support providers of
successful teaching and learning initiatives and the existence of support for teaching and learning in areas other
than those with which they are directly associated.
SFU could more fully showcase, share and celebrate excellent
teaching and learning experiences (i.e., award winners, everyday teaching and learning
excellence, innovations,
non-classroom-based learning, etc.) There
is not a communication channel to reach all teaching and learning
stakeholders
and there are some challenges with recognizing that many roles (instructors, students and staff) are
integral in discussions and decision-making about teaching and learning. lastly, some
SFU community members
have encountered institutional obstacles and ad hoc practices that impede and discourage their efforts to be good
teachers.
Proposed Solutions:
SFU has many teaching and learning successes, services and forms of support at its three
campuses.
Recognizing, celebrating and communicating our assets enables the university community to benefit
from in-house expertise and to develop a stronger culture around teaching and learning.
Some other possible solutions are addressed in other recommendations within this document, such as by creating
a Teaching and learning Support System, clarifying expectations
for student learning, setting directions for
evaluating teaching, developing and revising policies, etc. Although cultural change takes time and is dependent on
institutional
changes in multiple areas, an initiative aimed at improving communication could begin to foster a
stronger university community around teaching
and learning.
Task Force on Teaching & Learning: Final Report
Page 4

I
•
SFU
Recommendation #2: Develop and implement a phased institutional plan to raise awareness of the broad range
of SFU teaching and learning successes, services and support for teaching and learning and to ensure that they
are recognized, used, and celebrated
in all three campuses in an appropriate manner.
This plan should:
•
Address some of the challenges with awareness about existing supports, showcasing and celebrating teaching
and learning
at the institutional level
• Garner community members' attention, generate interest, encourage community involvement to share
knowledge
and provide feedback about teaching and learning, thereby building on the Task Force's
momentum
•
Recognize the mUltiple roles necessary for teaching and learning (faculty, staff, students), and model practices
of inclusion
• Identify this initiative as a high priority, acknowledging the strong message received during the information
gathering
phase and in other documents that indicated that communication and community should be
significantly improved.
Benefits: Perceptions around teaching
and learning may be ameliorated as a cultural shift occurs at SFU: one that
recognizes, communicates, celebrates, rewards and
makes time for teaching and learning. By knowing what
supports are available and where (and being supported in doing
so), instructors may make more use of available
services
and supports. With a better understanding of the teaching and learning landscape, knowledgeable staff
may better support instructors and students, find areas
of collaboration with other units and with instructors and
students,
and reduce the duplication of services. Students can benefit indirectly from instructors' use of teaching
supports
and through their own increased awareness of resources to support learning. Institutionally, an increased
awareness
of resources may also enable strategic planning and prioritization that is more strategic, and draws
upon resident teaching expertise and supports
to serve as exemplars and models in other diSCiplines and units.
3. Expectations About the Learning Experience
Challenges: Respondents who provided feedback to the Task Force reported several challenges. The most frequent
were:
•
Absence of clearly.stated expectations for learning or learning processes.
• Inadequate encouragement and opportunity for instructors to experiment with new teaching practices, to
learn about successful practices, and to engage in interdisciplinary activities.
• Inconsistencies across programs in opportunities for students to benefit from the relationships between
teaching, learning, and research.
•
Inadequate formal recognition of experiential learning as an appropriate way to meet degree requirements.
•
Inadequate formal recognition of learning that extends beyond the classroom (co-op, field school, etc.)
•
Inadequate emphasis on aspects of the VPA's vision and proposed outcomes pertaining to the value of "a wide
variety
of learning experiences that develop long-term skills in learning", the value of research strengths,
and
the revitalization of curriculum.
The academic literature in higher education
is in concert with these views. Learning has been defined as
a change
from a naive and undifferentiated understanding
of a phenomenon or idea
to
a more differentiated and
sophisticated understanding
(Marton & Booth, 1998). As one way to accomplish this, Boyer (1996) recommended
integrating undergraduate research within formal learning environments. There
is also an emerging body of
research on student satisfaction and retention that focuses on creating engaging learning environments by
integrating classroom and non-classroom experiences, e.g. experiential learning opportunities (Astin, 1993;
Gardner,
2001; Kuh, 2003; Tinto, 2007).
Task Force on Teaching & learning: Final Report
Page 5

SFU.
Proposed Solutions: The recent SFU academic vision emphasizes the value of ethical, responsible and informed
citizenship,
and definition of program outcomes by academic units. To aid this process, identifying expectations
around learning
and the valued qualities of all SFU graduates would be helpful. This would entail a range of
interconnected learning expectations (rom general, high-level institutional,
to discipline-specific program-level.
In its academic planning, SFU is recognizing that different educational experiences result in different forms of
learning, requiring discussions about the learning goals for such experiences. In line with the recently proposed
academic vision, directions suggested by the
Task Force include: (1) increased attention to how courses that make
up
an academic program link to one another and to the totality of student learning in the program, (2) additional
opportunities to experiment with innovative learning practices,
(3) increased recognition and support of students
as active and responsible learners, and (4) the need to better align, grow, accredit and realize the full learning
potential
of the many and varied experiential programs offered at this university.
Recommendation #3: Expand student-centered approaches
to teaching within a process of ongoing
Improvement.
The following sub-recommendations should be regarded as a starting point.
3.1.
Identify and promote a set of attributes that every SFU graduate should possess or be able to demonstrate.
Building upon the
2006 Ontario Council of Academic Vice-Presidents guidelines regarding University
Undergraduate Degree level Expectations, the Task Force envisions an ideal set of attributes that all students
(undergraduate and graduate), completing a degree at
SFU would acquire by graduation. Specific criteria
would pertain to:
(1) depth and breadth of knowledge, (2) knowledge of methodologies, (3) application of
knowledge, (4) communication skills, (5) awareness of limits of knowledge, and (6) autonomy and
professional
capaCity. See
Table
2
for proposed attributes. Additional attributes would be established for
specific disciplines and for completing graduate
degrees_
Table 2. Proposed attributes acquired
by
students upon undergraduate and graduate degree completion_
Attribute
I Criteria
Depth & Breadth of
Knowledge
Knowledge
of
Methodologies
Application
of
Knowledge
Communication
:
Skills
• Demonstrate excellence in academic disciplinary knowledge
I. Know and apply in-depth knowledge and skills about one or more diSciplines, as well as
understand the connections among the disciplines
• Demonstrate a high level of analytical problem solving
• Demonstrate the ability to synthesize knowledge
• Demonstrate knowledge of when and how to apply and interpret a variety of methods of
inquiry (qualitative & quantitative)
• Demonstrate the ability to recognize and frame an academic argument
• Demonstrate the ability to recognize when information is needed as part of the research
process
and/or the support of an academic argument, and be able to locate, evaluate, and
use effectively
the needed information.
• Apply technical and information skills appropriate to their discipline or professional area
I. Have participated in learning in situ, i.e. co-op, research assistant, community-based
learning, field school, practicum, etc.
i. Have participated in "internationalization" experience, i.e. exchange, field school,
international research, international
co-op, international mentorship, on campus
international
- --
activities,
----
etc.
I. Demonstrate effective oral and written communication skills In a variety of settings
(academic, professional, community)
• Demonstrate exemplary leadership and team skills through both academic projects and
extracurricular activities
• Present well-reasoned arguments, using technology as appropriate
Task Force on Teaching
& Learning: Final Report
Page 6

SFU
Attribute
I
Criteria
Awareness of limits
, of Knowledge
Autonomy &
Professional
Capacity
~
•
•
•
•
•
Demonstrate an understanding of the value of their university experience as more than the
acquisition of specific content and skills but rather as an experience that has taught them
how to learn, question, evaluate, and apply new ideas and concepts to an ever-changing
world
Understand that a university degree is one stage in a life-long process of learning
Contribute effectively and appropriately to their discipline and their diverse communities as
an engaged citizen with a sense of social responsibility
Understand
their personal values and how these apply to their goals and aspirations
Use technology effectively and appropriately, and make
informed conclusions and
recommendations
about its social impact
3.2. Ensure a student-centered focus in the curriculum (1) by identifying learning expectations across all levels
of the curriculum (in class and out of class) with consideration of the more general SFU graduate attributes,
(2) by ensuring that the curriculum is well structured from the perspective of developing learning and (3)
by providing clearly stated information about expectations and responsibilities of instructors and students
in
syllabi for all courses.
Details
of this recommendation suggest (1) identifying program learning expectations well in advance of
course registration, (2) ensuring that appropriate policies and practices pertaining to curriculum review are in
place,
(3) developing processes that provide instructors with opportunities to learning new instructional
strategies,
and (4) developing strategies to encourage the exploration of new learning experiences and ways
for students
to advance through their program of study. This student-centered focus would also include clear
learning
goals for graduate students within their disciplines.
3.3. Determine mechanisms
to develop, recognize, and integrate more research, experiential, and international
learning opportunities
into the formal curriculum and recognize these with integral academic credit.
The recently proposed academic vision recognizes the important interplay among research, teaching and
learning, and emphasizes the value of a variety of learning experiences. This recommendation encourages
SFU to explore the feasibility of integrating peer-mentored learning opportunities and an explicit research
requirement
across undergraduate degree programs (in addition to existing honors programs). The sub-
recommendation would enable SFU to investigate: (1) the value of a competitive-admission undergraduate
research program with the objective
of producing a sustainable and internationally recognized
undergraduate research training environment,
(2) processes that allow a unit to designate a percentage or
number
of experiential (E) or international (I) opportunities toward minimum degree completion
requirements and,
(3) mechanisms for quality assurance and regular review of E or I opportunities_
Recognizing that graduate students are teachers, researchers, and students, attention would be placed on
the development and interrelation of these multiple roles.
3.4.
Support the piloting of alternative approaches to interdisciplinary, theme-based, and peer-supported
learning opportunities,
such as peer-group learning, clustered curriculum groupings across departments on
topical
issues, team-teaching approaches, first year experiences, mentoring of undergraduates by graduate
students, and semester cohort groups.
Activities related to this sub-recommendation include
(1) raising the profile of existing projects, (2) creating
new opportunities for students and faculty members
to engage in interdisciplinary research and teaching, (3)
explore sustainable, supplemental Instruction for courses having historically difficult content (e.g.
opportunities for 'no-instructor present' group learning), (4) advertise existing successes in interdisciplinary
teaching,
and facilitate new initiatives, and (5) regularly, and critically review all extra-curricular programming
Task Force on Teaching & learning: Final Report
Page 7

(e.g. work study). If this sub-recommendation were implemented, it would help "expose students to different
perspectives
and complex, real world issues throughout their program" as articulated in the academic vision.
3.5. Review existing curricula and learning opportunities
to identify, expand, develop, and celebrate those
features
that facilitate student engagement, constructive feedback, early investment in learning, and
effective mentoring.
In accordance with this sub-recommendation, many features of the extant teaching and learning
environment
such as experiential learning opportunities (e.g., Co-operative education, Peer Educators
Program,
LEAD program), foundational academic preparation courses, and technological and e.learning
pedagogies, should be made more visible and further incorporated in the curriculum. Furthermore, these
features should
be celebrated and promoted and regularly reviewed, adapted, and refined to facilitate
student engagement
and sustainable mentoring platforms. Additional actions may include (1) developing
mechanisms for anonymous, constructive, feedback
in a timely manner and (2) encouraging each unit to
develop their own culture for the support of all stakeholders in meeting university objectives, and invest
early in all stakeholders for
success.
3.6. Evaluate programs, courses, and instructors regularly, systematically, and appropriately for learning
effectiveness.
This would
be undertaken by all academic units at the program and course levels.
Benefits:
Clarity around learning expectations enables stronger links between program planning, expectations
about learning by students
and instructors and related supports for both students and instructors. Recognizing a
wider variety
of learning experiences may provide faculty members with opportunities to more closely tie their
teaching with their research and
to try new teaching approaches. Meanwhile students may benefit from a more
well-rounded educational experience, be more engaged,
and more likely to complete and succeed in their
program.
4. Recognizing, Evaluating & Rewarding Teaching
Challenges: Respondents to the Task Force's surveys and interviews opined that teaching is undervalued. Key
institutional level concerns that were expressed include:
• Teaching excellence and expertise were insufficiently recognized, rewarded, celebrated, and communicated.
Until
changes are made in these areas, available teaching supports will not be used to their full potential.
•
Currently, SFU makes limited use of teaching expertise and successful support models that already exist within
individual departments.
•
Effective teaching is a complex endeavor that involves skills in planning, motivation, observation and analysis,
assessment, persistence, diplomacy, management, and creating engaging lessons out of "content." Some
experienced and novice teachers have little or no exposure to the fundamentals of teaching and learning as a
profession.
Being a content expert is necessary but not necessarily sufficient to providing excellent teaching.
These faculty members
would have appreciated the availability of a program offered at SFU, general and
discipline-specific fundamentals, institutional and departmental support, and a positive community in which to
pa rticipate.
SpeCific departmental level concerns about the recognition, evaluation, and reward for teaching included:
• The pursuit of excellence In teaching is not reflected in policy deciSions, or when it is, practice is inconsistent
with policy.
Task Force on Teaching & Learning: Final Report
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SFU
• There is inadequate or inconsistent recognition or compensation for course or program development, team-
teaching or program coordination; publishing in teaching is not considered to be "research" for purposes of
promotion or salary.
•
Inadequate recognition and reward for teaching reduces the incentive to devote significant effort to teaching.
• Teaching is not evaluated in an adequate manner.
• Experimentation and innovation in teaching may result in lower teaching evaluations; this is particularly of
concern in units where student evaluations are the main or only measure of teaching success.
• Methods used to evaluate teaching, plan workloads, determine promotion and tenure, and support teaching
require more attention.
•
Better support and more opportunities for development need to be made available to instructors who are not
tenure-track professors (e.g., teaching faculty members, sessional instructors,
TAs and TMs).
• To improve teaching and learning at SFU, top-level administrators must make a commitment to make it a
priority, and to take appropriate actions to support instructors and students.
The findings
of the Task Force echo the 2008 Senate Committee on University Teaching & Learning's (SCUTL)
report, which describes issues with teaching evaluations: (1) graduate course evaluations tend to be conducted
inconsistently;
and (2) course evaluation questionnaire data are only one small indicator of teaching effectiveness.
Also
of note is that the student course evaluation instruments currently in use are neither means-tested nor
validated.
As
is supported consistently throughout the research literature on teaching and learning, a broader
approach
with other measures is needed to produce a reliable and valid assessment. Although comprehensive SFU
data are lacking, it is apparent that the results of student course evaluations are the primary measure of teaching
effectiveness at
SFU. Many instructors reported feeling that this evidence is inadequate, and that at the very least,
a validated instrument should
be adopted and used. Program curricular reviews could provide additional evidence,
but customarily, these reviews focus on course content and learning outcomes and not on teaching effectiveness
within the program.
The proposed recommendations in this document are interrelated and address mechanisms for recognizing,
evaluating, and rewarding instructors.
SFU instructors must have a sense that their contributions to teaching are
sufficiently recognized, evaluated, and rewarded. Recent recommendations by
SCUTL concerning how to review
one area
of evaluation (student course reviews) have been incorporated into this discussion document. The
following recommendations are aimed
at reinforcing the value attached to teaching at SFU.
Recommendation
114:
Increase awareness of policy provisions that address the importance accorded to teaching
and learning, promote a consistent Interpretation
of policy provisions, and implement further initiatives that
value the teaching mission ofthe University.
4.1. Tenure and Promotion
Committees (TPCs) should evaluate teaching in a manner consistent with University
policy.
TPCs are mandated by negotiated policies to ensure that: "At a minimum, satisfactory performance in both
teaching effectiveness and scholarly effectiveness must
be demonstrated. Less than satisfactory performance
in either will not meet the expectations
of the University" (All.OS). Faculty members must be assessed in
three categories of performance: teaching, research, and service. Evaluation criteria and standards should be
documented by departments, clearly communicated to faculty members, and consistently applied. Separate
evaluations
of teaching, research, and service are required for each individual. Merit awards should be based
on appropriate weightings
of these components of workload. Generally, demonstrably good teaching should
be rewarded on par with demonstrably good research. For promotion and tenure, faculty members and
other instructors should
be required to provide substantial evidence of instructional competency.
Task Force on Teaching & Learning: Final Report
Page 9

.
.
SFU
4.2. A coherent system to evaluate teaching and learning effectiveness should be developed.
In addition to developing and offering new course and instructor evaluation forms, and providing related
support for instructors and departments
(e.g. guides, peers, consultation), a more comprehensive approach
with multiple inputs
is needed to evaluate teaching and learning effectiveness. Features of systems to
recognize teaching work would include: (1) definition of a normal teaching load (e.g. Tenure-track faculty
members normally teach 4 courses per year over a range
of levels (lower level, upper level and graduate) and
delivery types (seminar, lectures, workshops); (2) ability to calibrate load (e.g. definition of small, medium,
and large
classes; relative workload to class size defined; reduced/increased/split credit); (3) ability to give
credit for "extra" teaching duties (teaching tutorials, directed studies, student SUpervision, mentoring faculty
members, etc.), and
(4) exchange ranges (list of tasks that can be bought out and the point value of each
task).
4.3.
Each unit must fulfill its obligations regarding the definition of a normal teaching workload and the
equitable assignment
ofteachlng responsibilities.
A negotiated Faculty Workload Policy (A30.03) defines a normal teaching workload
as four regular courses or
their equivalent. A range
of activities is set out in the Policy from which equivalent teaching loads may be
defined. Each unit is responsible for establishing specific equivalencies among these activities, subject to
Faculty-level
guidelines where these have been established, and with reference, where and when
appropriate, to the norms
of particular disciplines. It is the ChairS/Directors/Coordinator's responsibility to
promote equity within units. Similarly, it is the Dean's responsibility to ensure fairness across
departments/schools/programs. Finally, the Vice-President, Academic will initiate periodic workload reviews
from a university-wide perspective, taking into account unique
diSCiplinary requirements.
4.4. Recognize teaching activities through
the online CV system.
Definitions
and examples of all categories of SFU's Online CV system should be elaborated and posted online.
For
each of the following categories, additional criteria may include: (1) Courses: Other, e.g. summer schools,
course innovation, instructional skills workshop;
(2) Student training: (a) undergraduate student supervision
(e.g. directed studies courses, summer NSERC students, honors theses/projects) and (bl other student
training,
e.g. competitions, internships; and (3) Professional development: Reflections on teaching
development. Furthermore, two new categories are proposed:
(1) Significant contributions to teaching and
(2) Publications and materials related to teaching: (a) Publications and materials related to teaching: Journal
articles, monographs, conference and workshop publications; (b) Textbooks, curriculum,
and lecture notes,
(c) Other, e.g. creation of software, exhibits, devices, models, and (d) Talks, e.g. at conferences and
workshops.
4.5. Teaching and learning excellence and innovation, whether demonstrated by an individual or program,
should be publicly recognized
with awards, special recognitions and incentives.
A broader
range of teaching awards should be offered that target different stages of an academic career
(early, mid, late)
and different instructor groups (faculty members, sessional instructors, TAs, TMsl.
Additional
ways should be sought to reward and celebrate quality teaching (e.g., reduced service, one.time
monetary awards, funds transferred to a faculty member's grant account to support pedagogy or research
enhancement, extra TA/TM help).
4.6. Teaching, learning, and scholarship should be respected and celebrated across
the University.
The University should foster a culture that values both learning and scholarship within and among all its
departments.
Research on teaching should be acknowledged as a scholarly endeavour. Recognizing and
celebrating teaching excellence should increase the value placed on it in SFU's culture, and increase
awareness
of successful practices.
Task Force on Teaching
&
Learning: Final Report
Page 10

4.7. The importance of teaching and learning should be emphasized by example.
All faculty administrators should be seen as advocates of teaching and learning and model its value by
engaging
in teaching (e.g., team teaching, guest lecturer, graduate supervision).
4.8. Teaching
as a profession should continue to be supported.
SFU should provide sufficient support and professional development to ensure that new and continuing
teachers
possess the knowledge and skills necessary to teach effectively. More needs to be done to
encourage departments
and units across campus to articulate their intentions and goals with respect to
teaching within their academic plans.
Benefits: Effectively recognizing, evaluating,
and rewarding teaching helps to foster a culture that demonstrates
both implicit
and explicit value for teaching. Further, it indicates to those who are learning that the entire learning
process
Is valued. There could be many potential benefits for SFU instructors and in particular faculty members.
Exemplary teachers would
be recognized and rewarded. They would be supported in taking leadership and mentor
roles. Instructors who are evaluated more equitably may feel
less of a pull between research and teaching.
Teaching that
has a more consistent value at SFU can (1) provide opportunities for ongoing professional
development by instructors who wish
to pursue this, (2) encourage and reward participation, and (c) ensure that
systems
(e.g. online CV system) and processes are available to support the recognition and valuing of teaching.
Finally, positive
changes towards better recognizing, evaluating, and supporting teaching excellence can positively
affect
SFU's culture and sense of community, and benefit students' learning experiences.
S. A Teaching & Learning Support System
For academic units and instructors to foster learning in an effective manner, they need a well-integrated,
responsive
and dedicated support system.
Challenges: Currently, individuals and units with varying priorities and approaches are providing limited support to
instructors throughout the university. Existing committees
(Le. SCUTl, LTCe, lOG) have limited functions,
representation
and linkages. Although central and local support for teaching is available, many community
members who responded to the
Task Force's Information gathering provided feedback that we should offer more
extensive and better-organized support. Particular challenges:
•
Instructors have few opportunities for support such as one-on.one consultation with peers, peer mentors, or
peer networks; there is little mentoring.
•
Many faculty members do not participate in centralized teaching and learning-related activities provided by
the current
1I0C, such as working groups intended to address faculty members' needs; the implication being
that these activities are
not perceived to be meaningful to individual needs or interests.
•
There appears to be a discrepancy in teaching and learning support between what administrators and support
providers believe
is being offered and what instructors perceive is available reflecting not only a lack of
communication, but a lack of agreement about what constitutes meaningful and relevant support.
•
Communication and collaboration between the Faculties and the
current
LlOC, other support units, learning
and instructional specialists, the Institute for the Study of Teaching and Learning in the Disciplines could be
significantly improved. Educational
and support staff may be at risk of becoming isolated, less engaged and
less informed.
•
In some cases, existing linkages across support units require better planning and coordination.
• The ongoing implementation of a desirable diverse curriculum and variety of learning experiences and
teaching approaches will require additional teaching support.
•
More diSCipline-based, and locally offered support and opportunities to collaborate with colleagues about
teaching would
be beneficial.
Task Force on Teaching & Learning: Final Report
Page 11

• It is important to ensure that sufficient well-functioning equipment, tools, resources, as well as appropriate
physical
spaces and access to technological innovations, are available to support teaching.
Proposed Solutions: Although some support components
and processes exist, SFU would benefit from a
coordinated
and extensive teaching and learning support system that encompasses instructors, staff and students'
experiences in the planning, design and implementation
of support initiatives.
Recommendation
IS:
Establish a new, highly-integrated, coordinated and extensive teaching and learning
support system that fosters
the exchange of ideas and promotion of teaching between teachers within and
between programs, between teaching support staff from
different venues in the university, and between
teachers and teaching support staff.
A new support system would include, but not
be limited to speCific elements identified in the sub-
recommendations below and would achieve the following goals:
•
Promote initiatives to improve the quality of teaching and learning at SFU, seeking funding when needed.
•
Encourage collaboration between teachers and teaching support staff.
•
Foster the integration of discipline-based and centralized support for teaching and learning in the context of
existing institutional structures by: (1) coordinating and integrating the instructional support services that are
working well,
(2) determining which instructional support services to retain in their present form, to
discontinue, or to build upon and refine, and
(3) determining what additional forms of instructional support
are required.
•
Determine how best to accommodate change in student populations, budgetary constraints, pedagogy, digital
media,
and institutional initiatives.
•
Improve the instructional/learning processes and environment at SFU (e.g., spaces, tools, equipment).
•
Ensure that curricula are appropriately revised and evaluated on an ongoing basis.
The main purpose of the proposed teaching and learning support system is to facilitate a communication network
focused on teaching
and learning. In this case University Teaching Fellows (one from each Faculty), local Program
mentors and educational staff work together
to assure that teaching expertise is shared and needs are addressed
through both formal and informal activities and central and decentralized processes. A Council
for Teaching and
Learning brings together University Teaching Fellows and heads of support units, thus connecting academic staff
and educational staff in the common activity of supporting teaching and learning. University Teaching Fellows
work through the academic network
of Program mentors to reach teaching staff and students, and heads of
support units work with relevant staff groups to realize agreed upon directions in support of teaching and learning.
In this system, a centralized teaching and learning support unit would provide two types of services: (1) general
services addressing needs
that overlap faculties and disciplines and providing opportunities for interdisciplinary
interactions,
and (2) customized services addreSSing discipline-specific needs.
Through formalized roles, processes and structures that bring together academic and operational units, the new
system would improve coordination among different support units, formalize communication channels, foster
collaboration, support teaching and learning at all campuses, and establish a process for determining support
priorities.
In addition, it would increase the visibility of support, enable referral, and ensure a point-of-presence.
Currently, the educational and support staff components
of the proposed teaching and learning support system
exist and have representation on administrative committees. However, greater participation from a broader range
of support units and improvements to communications among the units are desirable. Meanwhile academic
departments, Faculties, and students do not have a forum
or a process for discussing issues related to teaching and
learning. Indeed, a key challenge in identifying and providing appropriate teaching and learning support to date
has been the limited consideration of students' learning experiences and the voice of instructors (faculty members,
sessionals,
TAs, TMs) from the Faculties. Issues such as support for specific instructor groups (e.g., international
TAs) and gaining a better understanding of today's students are important, as are input and involvement by
Task Force on Teaching & Learning: Final Report
Page 12

SFU
instructors in identifying, designing and implementing initiatives by support units and examining data on student
experiences (e.g., NSSE, annual undergraduate surveys) to inform priorities and directions.
The
following sub-recommendations pertain to each component of the proposed system.
Proposed New Components
S.l. Create a University Council on Teaching and Learning.
As implied above, part of the reason that such issues have not been sufficiently addressed is the lack of (1)
representation from departments and Faculties to bring forward important teaching and learning support
concerns at the institutional level, and
(2)
a forum for discussion and planning among departments, Faculties
and support units. The Task Force proposes the establishment of a University Council on Teaching and
Learning (UCTL) in which each Faculty would be represented by a University Teaching Fellow (UTF) (see
below).
The purpose of the University Council on Teaching and Learning is to address the existing gap in
communications, collaboration and planning of teaching and learning support between academic and
operational units. As a communication channel and working group, members of the Council would bring
forward needs and issues related
to teaching and learning for review and consideration. The Council would
work
in concert with the University Teaching and Learning Support Unit and others, where applicable.
Members would collaborate to plan, develop, and review institutional initiatives that support the academic
purpose and vision of the University in relation to teaching and learning. It would be advisory to the VP
Academic. The group will engage primarily in operational matters and will bring forward ideas and issues (e.g.
related to
policy) to Senate for review and approval, where appropriate. The Council would be chaired by the
VP Academic and be comprised of the University Teaching Fellows, the heads of teaching support units, an
undergraduate and a graduate student representative, and two Senior Administrators. One of the University
Teaching Fellows and the head of the University Teaching and Learning Support Unit would serve as vice-
chairs.
Table
3. Proposed terms of reference for the University Council on Teaching and Learning
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Enhancement
of
network/community
functions
1,
Facilitate the flow of ideas and expertise about teaching between and within academic units.
2,
Foster (interdisciplinary) opportunities for showcasing successes and sharing experiences related to teaching
and learning.
3. Provide support to academic units in the design, development, delivery. and evaluation of quality learning
experiences.
4. Support academic units in the implementation of learning and teaching policies. procedures. academic plans,
and
other
institutional
directions.
5. Consider and evaluate models and processes for improving the quality of teaching. learning. learning
environments,
and
learning
experiences.
6. Work with academic units in the design of opportunities for the development of teaching.
7.
Plan, develop. recommend to the VPA. and regularly review policies. procedures. academic plans, and other
institutional directions that support the academic purpose and vision of the University in relation to learning
and teaching.
S.
Plan, develop. recommend to the VPA. and regularly review strategic planning initiatives for effective and
meaningful
integration
of
learning
technologies.
Administrative
functions
9. Identify and monitor broad issues related to the quality of teaching and learning and make recommendations as
Task Force on Teaching
&
Learning: Final Report
Page 13

appropriate.
10. Provide support to Faculties and departments in the planning, development, implementation, and evaluation of
Faculty- and department-level academic plans for improving the quality of teaching and learning.
11. Receive reports
from other committees or bodies, including working groups commissioned by the Council, on
issues
of relevance to the enhancement of learning and teaching.
12. Provide reports
to the VPA on activities of the Council as identified in the terms of reference.
5.2. Create a Group of University Teaching Fellows.
Selected from highly recognized
and accomplished teachers in each of the eight Faculties, University
Teaching Fellows
(UTFs) are pOSitions that recognize excellent teachers and offers them an opportunity to
take a leadership role and to share their expertise. UTFs would assume responsibility for improving the
quality
of learning and teaching in their Faculties and for mediating the allocation of support for learning and
teaching
on an ongoing basis. All tenure-track and teaching faculty members would be eligible for these
positions, which might constitute special Associate Deanships.
The group of UTFs would, as appropriate,
meet separately from other members
of the Council to work on specific Issues such as policies.
They will
be compensated accordingly, using the same principles for salary adjustments that are awarded to
faculty members who receive special recognition
as research leaders (e.g., Burnaby Mountain professors,
Canada Research Chairs). faculty members holding such positions are not rewarded for their research activity
per
se, but for their active participation and leadership in developing research clusters and concentrations.
likewise,
UTFs will receive awards for their contributions in improving and diversifying teaching and learning.
Or UTFs may negotiate a reduction in service load whereby the work as a UTF would count as the faculty
member's primary service contribution (subject to approval by his/her Chair/Director and Dean). Rewarding
UTFs with course releases is not an appropriate option since removing excellent teachers from instructional
activity is inconsistent with the recognition and value that attaches to their contributions in teaching and
learning
5.3. Create a Network of Program Teaching Mentors.
Program Teaching Mentors (PTM) are also pOSitions that recognize excellent teachers and offers them an
opportunity to take a leadership role and to share their expertise within their departments. A network of
PTMs would serve as an extension of the University Teaching fellows component of the Council, reaching
into all programs at
SFU. It would include one PTM from each major Department, School, Program, or set of
Programs. Core responsibilities would include meeting regularly with the UTf in their Faculties and with the
teachers and administrators in their programs
to gain and convey information relevant to the ongoing
improvement
of teaching and learning in their units. The PTMs would provide discipline-specific, localized
support - a frequently expressed need of respondents. This position would be proffered to individuals
renowned for excellence in teaching who have served, at least informally as teaching mentors in their
academic units. Specific responsibilities
and compensation would require further discussion with
stakeholders.
Proposed Changes to Existing Units and Processes
5.4. Create a Coordinated University Teaching & Learning Support Unit.
A
neW University Teaching and learning Support Unit would replace the lIDC. The new unit would be
mandated and have the resources necessary to support and coordinate the initiatives of the Council and the
needs
of individual instructors in departments, as identified by University Teaching Fellows and Program
Teaching Mentors. Responsibilities
would include ongoing, long-term support for learning and teaching, as
well as time-limited, project-based support. This unit would be headed by a continuing Director who would
serve as one of the Vice-chairs of the University Council on Teaching and Learning. The unit would include a
Task Force on Teaching & learning: Final Report
Page 14

SFU
number of full time continuing staff and possibly a few faculty members who would be appointed for specific
terms
and have expertise and experience with innovative approaches to teaching.
Table
4 below
is a preliminary and incomplete list of proposed teaching support functions. These require
further examination and fleshing
out during implementation planning. It is intended that all functions will be
planned and carried out in close collaboration with the Council, academic units and other support units.
Table
4. Preliminary, incomplete list of proposed teaching support functions.
Academic
I •
development I.
Provide formal academic development in teaching
Provide informal academic development in teaching
Community
Curriculum
and Course
Support
(f2f, online,
hybrid)
•
•
•
•
•
•
I •
•
•
•
•
•
•
•
! •
i
! •
i •
Provide discipline-specific consultations on teaching and learning
Provide consultation
to instructors desiring general or confidential teaching support
Consult on & plan initiatives toward improving teaching within department/Faculty
Plan & offer general events/exchanges/ dialogue to inquire about teaching
Plan and offer discipline-specific events/exchanges/ dialogue to inquire about teaching
Collaborate in fostering a community and communication around T&L
Plan, organize, and
offer general events/exchanges/dialogue to learn about, showcase and
celebrate teaching & learning (e.g. institutional showcase events, guest speakers, conferences)
Keep abreast of Faculty, department and support unit happenings, and assist with
communicating this information across the university
Aid departments and programs
with curriculum planning and development and/or evaluation
and revisions
Assist departments
and/or instructors with general course development and delivery
Assist departments
and/or instructors with discipline-specific course development
Assist
with general teaching skill development (e.g. course design basics, presentation & voice)
Provide instruments, methods, procedures, and resources
for instructors in their teaching
Assist
with integrating "Classroom" technology (overheads, computers in classes, clickers,
WebCT):
how to use it (pedagogically) & developing skills
Provide & maintain accessible resources: examples,
cases, & tips (general & discipline-specific)
Consult on accreditation & curriculum planning & renewal (Faculty)
Consult on program evaluations & revisions
r-----------~------------~
- -- ---------------
Evaluation
Communi-
cation
Education
_ i
Skill
Development
T&LSupport
System,
specifically
•
Support the assessment of W,
Q,
B and determine areas for teaching development
•
Aid instructors in preparing for promotion/evaluation (portfolio development, understanding
what's required)
•
Gather and analyze data on a course or program & work with instructor/program on revisions
•
•
•
•
•
•
•
•
•
•
Communicate current information about teaching models, technologies, etc. to
Faculties/instructors/other educational support staff
Communicate T&L trends (e.g. models & technologies) to support providers
Inform instructors about institutional-level expectations: policies, copyright, FOIPOP
Inform instructors about institutional-level supports for students (to refer them to)
..Inform instructors about how to integrate institutional-supported learning: distance
education,
co-op, service learning, & non-academic with one's course
Plan, organize and
offer general teaching skill development opportunities (e.g. presentation &
voice, course design basics).
Offer orientations and professional development on mentoring
for new University Teaching
Fellows and Program Teaching Mentors
Operationalize initiatives from the
Council, including discipline-specific initiatives in
collaboration with Faculties, departments and programs
Inform Council about new perspectives, developments and different ways to support teaching
and learning
Serve
as a source of information for University Teaching Fellows and Program Teaching Mentors
Task Force
on Teaching & Learning: Final Report
Page 15

I
SFU
*. Specialized Support from Support Units. However, members in the T&L Support Unit should be able to describe
current SFU supports to initially consult and connect people.
5.5. Establish stronger links between administrators and staff within the teaching and learning support system
and between members
of the support unit and the University Teaching Fellows.
In
the new teaching and learning support system two existing administrative groups, the learning
Technologies
Coordinating Committee (LTCe) and Instructional Development Group (lOG) would be
refocused. The l TCC would be broadened to include all heads of teaching support units and from the three
campuses, become a "learning and Teaching
Coordinating Committee". This group parallels the University
Teaching Fellows though
it would discuss specific operational matters (in contrast to teachers' matters) to do
with teaching and learning support.
To recognize the importance
of staff communications and collaboration, and to provide a forum for
educational and support staff from major support units, the Task Force proposes formalizing the lOG as part
of the teaching and learning support system for staff "on the ground" to communicate and collaborate on
matters related to teaching and learning support.
It would have broad representation from teaching and
learning support units.
The lOG will report to the LTCC and will operationalize initiatives from the lTCC. The
lOG would contain designated representatives from each support unit and report to the lTCC. It serves as a
communication forum and community and provides
lion the ground" support for the LTce and Council's
initiatives.
5.6. Incorporate
the Institute for the Study of Teaching and learning in the Disciplines Into the teaching and
learning support system.
The overall purpose of the Institute is to inspire, support, and enhance collaborative, faculty member-led
inquiry into all aspects
of teaching and learning at SFU. Its principle activity is to support teaching inquiry
projects
and processes, conducted by individuals or groups of faculty members, including the assessment of
the effectiveness of new approaches and methods. Although the Institute has a specific focus, it could work
closely with the University Teaching Fellows and collaborate
with support units as part of the overall teaching
and learning support system.
It also could help sustain the benefits of the Undergraduate Curriculum
Initiative
through ongoing inquiry into the effectiveness of W, Q and B courses.
5.7. Provide formal mechanisms
for Faculty-based W coordinators to connect to a community of colleagues and
other learning and instructional specialists.
Currently, there is considerable expertise to support W courses distributed within the SFU community
pertaining.
Feedback from the Task Force's information-gathering phase suggested the need to bring faculty
members together who support a writing-intensive learning approach.
Increased collaboration could increase
the visibility
of W coordinators, connect them to a community of colleagues and instructional specialists, and
provide a regular forum
to participate in ongoing refinement of W courses.
s.B. Re-examine the role and purpose of the Senate Committee on University Teaching and learning (SCUTL) in
light of the overall teaching and learning support system.
The Council is envisioned to be an active working group that will plan and engage in operational matters and
liaise with members
of their constituencies. This type of operational work is not part of a Senate Committee's
responsibilities. However, the roles and relationships between SCUll and Council require further
examination for synergies.
Some redefinition of purpose may be needed, as historically, SCUll has had
challenges with any empowerment.
Task Force on Teaching & learning: Final Report
Page 16

Proposed
Priorities
Specific issues that need to be addressed were revealed through recent public forums on the draft
recommendations and through the initial information gathering phase.
It is envisioned that the proposed system
would provide a means for stakeholder groups (Faculties, departments, support units, and students)
to bring
forward ideas and concerns related
to teaching and learning support. The Council would be a forum for members
of these stakeholder groups to work together toward viable solutions for the stakeholder groups and the
institution
as a whole. In addition to issues brought forward through the proposed system, it is proposed that the
following be priorities for the Teaching and Learning Support System to examine: (1) the student population and
their changing demographics, expectations and needs in relation to teaching and learning; and (2) the support
needs
of specific instructor groups (e.g., sessional instructors, TAs, TMs), including international Teaching
Assistants.
Benefits:
In general the proposed system recognizes the diversity of roles involved in teaching and learning and
provides a
means for the exchange of ideas and information. The day-to-day challenges faced by instructors in the
classroom may now
be brought forward and considered when prioritizing teaching and learning support at the
institutional-level.
The system also addresses an existing gap by including faculty members' and students' input
during planning
and enabling instructors, students and staff to collaborate. Inter-departmental teams, as well as,
strategic institutional-level initiatives may develop to better support instructors and students. The planning and
priorities of support units may also be augmented as a result of instructor and student input gained in a more
representative
and systematic manner. The needs of instructors will be better met, which in turn will positively
impact students' learning experiences.
Teaching excellence
and successful models in supporting teaching within some departments are more likely to be
recognized, celebrated and shared - to the benefit of all instructors at SFU. Furthermore, not only will instructors
benefit from the knowledge
and experience of recognized teachers, but these individuals will also be formally
recognized for their mentoring and offered
an opportunity to take on leadership roles. This is a step forward in
valuing teaching and learning. Meanwhile on the administrative and operations side, specific forums will been
re-
developed to include a wider range of stakeholders and to recognize the experiences of staff at many levels.
Several
of the system's components already exist and are proposed to either be included in this new system or to
undergo changes to better address teaching and learning support. The proposed system is subject to changes
during implementation planning. Some initial costs such as the creation of UTFs are immediate investments into
teaching
with longer term benefits such as planning that is better informed by stakeholder input, the development
of specific supports (e.g. localized, discipline-specific) and reducing duplicate or ineffective support efforts. The
different levels of input and participation may enable grassroots efforts as well as better alignment with academic
plans
and institutional directions.
III. Summary of Recommendations, Challenges and Benefits
Input to the Task Force suggests that teaching and learning at SFU are complex activities that require integrated
support at many levels.
Each recommendation does not necessarily entail a simple solution. For example,
"rewarding teaching
excellence" is not simply about creating more awards, because this neither addresses issues
related to the methods and criteria used to evaluate teaching nor perceptions about the value of teaching awards.
Similarly, a need for
discipline-based support for Instructors cannot be satisfied simply by aSSigning a support
person
to a department or Faculty. Rather, the academic unit must engage in a planning process to identify goals
relevant
to teaching and learning and develop workable processes to actualize these goals, drawing on expertise
both internal
and external to the unit to accomplish this. Details in this document demonstrate the complexity and
interdependencies
of its recommendations. As mentioned earlier,
Appendix A
provides a summary of select issues,
the related recommendations and their alignment with the academic plan.
Table 5
below summarizes general
benefits for different stakeholder groups.
Task Force on Teaching & Learning: Final Report
Page 17

Table
s. Summary of General Benefits for Different Stakeholder Groups
!
For Students
All Instructors
Faculty
Members
in pa rticular
II Educational and
Support Staff
Administrators
I The University
Community
• Clearly
defined outcomes acquired by graduation
• Fully developed, recognized and integrated research, experiential, and international learning
opportunities
• Quality instruction and learning opportunities
• Teaching that takes into account the changing landscape of various student needs
• A learning environment that inspires excellence
•
Changes that continually take into account constructive feedback from the students
• Support based on different instructor groups' needs
• Ongoing professional development opportunities
• Changes to awards and incentives for teaching excellence and innovation
• Faculty and program representation when identifying support priorities
• Discipline-specific, in-house support and mentors
• Supported piloting of alternative teaching approaches
• Opportunities for interdisciplinary interactions.
• Increased opportunities to bring research into teaching
• Recognition as accomplished teachers and leadership opportunities as Fellows and Mentors
• More consistent practices in evaluating teaching
• Formal mechanisms for meeting, sharing knowledge and resources and for interdepartmental
collaboration
•
Recognition of support service as a key component within a teaching and learning support system
• Coordinated priorities and efforts in providing support
• Better alignment and support across SFU initiatives
• Clearer expectations for T&L and stakeholders
• Competitive edge, student recruitment and retention
• Framework for a system that recognizes, supports and rewards T&L across Faculties and at all levels
•
Shared vision, direction and common purpose around teaching and learning (SFU identity)
• Visible recognition and rewarding of teachers and learners
•
Increased awareness of available supports and contacts
• Stronger ties between faculties and support units
• Clearer expectations around curricular coherence, connectivity and instructor and student
responsibilities
• Linkages with other SFU initiatives
• Steps towards recognizing all stakeholder roles and enabling a community around teaching and
learning
IV. Proposed Priorities and Timeline
The recommendations in this report constitute the first step of an ongoing process that will transparently discuss,
refine, elaborate, and implement the recommendations in a phased manner. To support the VP Academic's
academic plan for
2010 - 2013, suggested immediate priorities include:
1.
Promoting a Culture of Teaching and Learning
Specifically, launch initiatIves that are aimed at promoting a culture in which teaching and learning are more
salient and accorded greater value and are in keeping with University policy and priorities. Increased attention and
involvement by university community members are needed for institutional change to occur. Thus,
implementation of recommendations #1 (vision and principles) and #2 (communication and community) should be
Task Force on Teaching & Learning: Final Report
Page 18

accorded the highest priorities in order to build on existing momentum from the Task Force and the Academic
Planning process.
2. Developing a New Teaching and Learning Support System
Begin the process of developing a new teaching and learning support system. This process would entail:
(1) Establishing formal processes and mechanisms
to organize communication, collaboration and decision-making
among existing teaching support services, and, where necessary, creating new roles (immediate).
(2) Refining
the terms of reference of University Teaching Fellows and selecting a representative from each
Faculty
to participate on the University Council on Teaching and Learning (immediate).
Convening the University Council on Teaching and Learning and charging it, as a first priority, with overseeing the
creation
of the new Teaching and Learning Support Unit. This will require identifying functions, roles, pOSitions and
monitoring the related
HR process to establish the new unit (an evolved version of the LlDC) with a director by
September
2010.
Task Force on Teaching & Learning: Final Report
Page 19

..
SE~:U
Appendix A: Selected Issues} Recommendations and Alignment with the Academic Plan
These key issues were derived from the Task Force's information gathering phase (interviews, surveys, existing documents). Though each recommendation
may address
mUltiple issues, only a few are identified to maintain a document of reasonable length.
Table
Ai:
Institutional issues, related recommendations and alignment with the academic plan •
.
:"'"~(~
,; -.
........~.-;:.
/.
1"".-
.~
, .
..:~
.. +...
i
~,~
_-·~~J';:lt}.:l'~~.\"'-""'7::'"'1"-
" • .:
~1-.·~'
Selected
Issues,'::';,;.'
.. -
;.~..:_.
:f!i1:i'~;
t; ... -_o .. 1 •
.
~:
_~r_~r..
:.-;;~:.{.,.
I
Recommendation
It ",.
-
,".
, ." :...
,_
~._
-'_- -
J~I'Alignment->Nith:~caoe-niic
...
~~':~'":,!::.;!~ ~~_.
_.
'.'-_~~_ ~
Plan
Lack of an articulated statement of SFU's vision and principles for
11:
Establish and communicate a vision statement and
teaching and learning
that Is related to an academic plan: a) makes it
principles to provide directions and common purpose
difficult
to identify strategic directions, to organize support in effective around teaching and learning ...
ways, and to work towards a shared vision; and b) may impact strategic
1.1:
Ensure that appropriate learning and teaching-related
planning and implementation
of academic plans.
standards are articulated institutionally and in all units.
, High quality teaching & learning
{implicit: having expectations about
teaching}
-----
-
----
• lack of institutional mechanisms aimed at fostering a community for 2: Develop and implement a phased institutional plan to Recognize excellence in teaching at
teaching and learning; that a sense of community around teaching
I raise awareness of the broad range of SFU teaching and the graduate & undergraduate
and learning occurs
in pockets at SFU.
I learning successes services and support for teaching and I levels
• limited awareness among both instructors and their support
learning and to ensure that they are recognized, used, and
providers of successful teaching and learning initiatives, resident
celebrated in all three campuses in
an appropriate manner.
expertise and the existence
of support in areas other than those with,
which they are directlv associated.
'I
Recommendation
#5
also addresses some o/these issues.
• SFU could more fully showcase. share and celebrate excellent
teaching
and learning experiences
I. No communication channel to reach all teaching and learning
I
stakeholders.
• Some challenges with recognizing that many roles (instructors.
students
and staff) are integral in discussions and decision-making
about teaching
and learning.
Task Force on Teaching & learning: Final Report
Collaboration & community
• Seek opportunities for multi-
!interdisciplinarity and
collaboration across units
• Reduce silo culture, improve
communication across all areas
Build community
& partnerships
Page 20

-
SF,U
Table
A2: Graduands, curriculum and learning environment issues, related recommendations and alignment with the academic plan.
: • Expectations about student learning could
be clearer, particularly at the institutional
level.
3: Expand student-centered approaches to teaching
within a process
of ongoing improvement.
3.1:
Identify and promote a set of attributes that every
_.
I SfU ",du." ,hould
p .... " 0'"
.bl. to d.mo," .. ".
• Specifying attributes and skills for graduates:
general (critical thinking, learning, analysis
&
communication) and discipline-specific
• Support students to understand expected
learning outcomes
Curriculum I. Inconsistencies across programs in terms of
~
3.2:
Ensure a student-centered focus in the curriculum
, Focus on Student Learning Experiences by
& learning
Environment
time
to completion, intensity, standards,
(a) by identifying learning expectations across all levels of acknowledging:
approaches, and expectations.
the curriculum
(in class and out of class) with
• Absence of a clearly-stated set of
consideration of the more general SFU graduate
I
expectations for learning outcomes.
attributes, (bl by ensuring that the curriculum well
• Inadequate encouragement and opportunity structured from the perspective of developing learning
for instructors to experiment with new
and (cl by providing clearly stated information about
teaching practices, to learn about successful expectations and responsibilities of instructors and
practices, and to engage in interdisciplinary students in syllabi for all courses.
I
activities.
3.3:
Determine mechanisms to develop, recognize, and
• Inconsistencies across programs in
integrate more research, experiential, and international
opportunities for students to benefit from
learning opportunities into the formal curriculum and
the relationships between teaching,
recognize these with integral academic credit.
I learning, and research.
3.4:
Support the piloting of alternative approaches to
• Inadequate formal recognition of
interdisciplinary, theme-based, and peer-supported
eXperiential learning as an appropriate way II learning
oppo~unities, suc~
as peer-group learning,
to meet degree requirements.
I clustered cUrriculum groupmgs across departments on
• Inadequate formal recognition of learning
topical issues, team. teaching approaches,
first
year
that extends beyond the classroom (co-op,
experiences, mentoring
of undergraduates by graduate
field school, etc.)
I students, and semester cohort groups.
I • Inadequate emphasis on aspects of the
13.~:
Rev!ew existing curricula and learning opportunities
VPA's vision and proposed outcomes
to IdentIfy, expand, develop, and celebrate those
pertaining
to the value of "a wide variety of features that facilitate student engagement, constructive
learning experiences that develop long-term I
feedba~k,
early investment in learning, and effective
skills in learning", the value of research
mentonng
strengths, and the revitalization
of
,
3.6:
Evaluate programs, courses, and instructors
curriculum.
' regularly, systematically, and appropriately for learning
I effectiveness.
Task Force on Teaching & learning: Final Report
• That students learn through a wide variety o(
pedagogies that expand the traditional
classroom experience
Graduate students' interrelated roles in research,
teaching & learning; & their work with
undergraduates
Support Students
• To understand expected learning outcomes
• To achieve their goals and potential
• To know the learning purposes &
opportunities (or each program, find
straightforward information
Teaching, research
& learning, recognizing the:
• Synergy between teaching & research
• Importance of the relationship between
teaching, learning, and research activities
Review curriculum
• To clearly define learning outcomes
• To incorporate discipline-specific pedagogies &
varied learning opportunities
Page 21

Table
A3: Recognizing, evaluating and rewarding teaching issues, related recommendations and alignment with the academic plan.
I. Teaching is undervalued: institutionally, teaching excellence and expertise 14: Increase awareness of policy provisions that address the
were insufficiently recognized, rewarded, celebrated and communicated.
' importance accorded
to teaching and learning, promote a
• SFU makes limited use of teaching expertise and successful support models consistent interpretation of policy provisions, and
that already exist within individual departments. Some instructors should
I implement further initiatives that value the teaching
pursue/would like formal professional development in
the fundamentals of mission of the University.
teaching and learning.
' 4.1: Tenure and Promotion Committees
(TPCs) should
• The pursuit of excellence in teaching is not reflected in policy decisions, or
evaluate teaching in a manner consistent with University
when
it is, practice is inconsistent with policy.
I' policy.
• Inadequate or inconsistent recognition or compensation for course or
4.2: A coherent system to evaluate teaching and learning
program development, team-teaching
or program coordination; publishing 'effectiveness should be developed.
in teaching
is not considered to be "research" for purposes of promotion or 4.3: Each unit must fulfill its obligations regarding the
, salary.
I definition of a normal teaching workload and the equitable
!.
Inadequate recognition and reward for teaching reduces the incentive to
1 assignment of teaching responsibilities.
devote significant
effort to teaching.
4.4: Recognize teaching activities through the online CV
• Teaching is not evaluated in an adequate manner.
' system.
!.
Experimentation and innovation in teaching may result in lower teaching
'1
4•5:
Teaching and learning excellence and innovation,
evaluations; this
is particularly of concern in units where student evaluations. whether demonstrated by an individual or program, should
are
the main or only measure of teaching success.
' be publicly recognized with awards, special recognitions
• Methods used to evaluate teaching, plan workloads, determine promotion , and incentives.
and tenure, and support teaching require more attention.
1
4•6:
Teaching, learning, and scholarship should continue to
• Better support and more opportunities for development need to be made
be
respe~ted
and celebrated .across the University.
available
to instructors who are not tenure-track professors (e.g., teaching
4.7: The.lmportance of teaching and learning should be
faculty members, sessional instructors
TAs and TMs).
' emphaSized by example.
• To improve teaching and learning at
S~U,
top-level administrators must
' 4.8: Teaching as a profession should continue to be
make a commitment to make it a priority, and to take appropriate actions to 'I supported.
support instructors and students.
Recommendation
#5
also addresses some of these issues.
Task Force on Teaching & Learning: Final Report
, Recognize excellence in
teaching
at the graduate &
undergraduate levels
: • Establish an award system
Teaching, research
& learning,
recognizing the:
• Synergy between teaching
& research
• Importance of the
relationship between
teaching, learning, and
research activities
Su pport instructors in
developing teaching skills
I
Page
n

Table
A4:
Teaching and learning support system issues, related recommendations and alignment with the academic plan.
• Currently, individuals and units with varying priorities and approaches are
5: Establish a new, highly-Integrated, coordinated and
providing limited support to instructors throughout the university.
extensive teaching and learning support system that
• Existing committees (I.e. SCUTL, LTCC, lOG) have limited functions,
fosters the exchange of ideas and promotion of teaching
representation and linkages.
between teachers within and between programs,
Although central and local support for teaching is available, we should offer more between teaching support staff from different venues in
extensive and better-organized support. Particular challenges:
the university, and between teachers and teaching
• Instructors have few opportunities or support for one.on-one consultation
I support staff.
with peers, peer mentors, or peer networks; there is little mentoring, and few
5.1:
Create a University Council on Teaching and
available specialists at SFU.
I Learning.
• Many faculty members do not participate in teaching and learning.related
5.2:
Create a Group of University Teaching Fellows.
activities provided by lIDC, such as working groups intended to address faculty
5.3:
Create a Network of Program Teaching Mentors.
members' needs; the implication being that these activities are not perceived
,5.4:
Create a Coordinated University Teaching & learning
by those faculty
to meet a sufficiently pressing need.
, Support Unit.
• A thorough needs-assessment of instructor requirements does not exist that is •
5.5:
Establish stronger links between administrators and
consistent with
an institutional vision for teaching and learning.
staff within the teaching and learning support system
• Support for faculty development has not been given sufficient priority.
and between members of the support unit and the
• There appears to be a discrepancy in teaching and learning support between
University Teaching Fellows.
what administrators and support providers believe
is being offered and what
5.6:
Incorporate the Institute for the Study of Teaching
instructors perceive
is available.
and learning In the Disciplines into the teaching and
:. Communication and collaboration between the Faculties and L1DC, other
learning support system.
support units, learning and instructional specialists, the Institute for the Study :
5.7:
P~ovide
formal mechanisms for
F~culty-based
W
of Teaching and Learning in the Disciplines could be significantly improved.
coordmators to connect to a communIty of colleagues
Staff may be at risk of becoming isolated, less engaged and less informed.
and other learning and instructional specialists.
• In some cases existing linkages across support units require better planning
I 5.8: Re-examine the role and purpose of the Senate
and coordination.
Committee on University Teaching and Learning (SCUTL)
• The ongoing implementation of a desirable diverse curriculum and variety of
in light of the overall teaching and learning support
learning experiences and teaching approaches will require additional teaching system.
support.
• More discipline-based, and locally offered support and opportunities to
collaborate with colleagues about teaching would be beneficial.
• It is important
to
ensure that sufficient well-functioning equipment, tools,
resources, as well as appropriate physical spaces and access to technological
innovations, are available to support teaching.
Task Force on Teaching & Learning: Final Report
I Collaboration & community
• Seek opportunities for multi-
/interdisciplinarity and
collaboration
across units
• Reduce silo culture, improve I
communication across all
areas
Build community & partnerships
Support instructors in
developing teaching skills
Employ effective, efficient
&
innovative approaches
• To teaching, learning,
research, service &
administration
• To ensure resource levels are
sufficient
& well managed
Anticipate and respond
• To higher education
demands (i.e. relevance,
"skills")
• To program & instructor
needs
Page 23

SFU
Appendix B: Task Force on Teaching & Learning and Working
Groups
This document provides supporting details for the Introduction section of the Task Force's draft recommendations
report.
Task Force on Teaching and Learning
In June 2008, as part of the University's commitment to developing our strategic goals in the areas of teaching and
learning,
the Associate VP, Academic established a Task Force on Teaching and learning. The Task Force was
charged
with obtaining input about teaching and learning at SFU and making recommendations about how it can
be enhanced.
• Task Force's Public Site: http://www.sfu.ca/tftl
• Email forcommentsandqueries:teachinglearning-tf@sfu.ca
• Maillist to join for news updates: teachlearntf-news (instructions on our website)
Membership
Associate VP, Academic (Chair) - Bill Krane
6 faculty representatives (one
from each Faculty)
•
FAS - Chantal Gibson (resigned February 2009)
•
FASS - Dennis Krebs
•
FBA - Maureen Fizzell/ Colleen Collins
•
FOE - Michelle Nilson
o
FHS - Nicole Berry
•
FSC - Petra Menz
Dean, Graduate Studies (or designate) - George Agnes / Wade Parkhouse
Chair, SCUTl (or designate) - Stephen Spector (FBA as well)
Director, LlDC (or designate) - Bill Glackman
Director,
Institute for the Study of Teaching and learning in the DisCiplines - Cheryl Amundsen
Director, University
Curriculum (or designate) - Sarah Dench
University librarian (or designate) -
lynn Copeland
Dean, Continuing Studies (or designate) - Joan Collinge
Senior Director, Student learning and Retention - Nancy Johnston
Chief Information Officer (or designate) - Frances Atkinson
Undergraduate Student
Rep - Reema Jayakar from Fall 2008 (Kevin Harding for Summer 2008)
Graduate Student Rep -lorna Boschman
Support for the Task Force
Stephanie Chu - Special Projects Advisor to the Associate VP, Academic
Gwen
English - Executive Secretary to the Associate VP, Academic
Annique Boelryk,
Chris Groeneboer & Maria Davis - Research Assistants
Task Force on Teaching & Learning: Final Report
Page 24

Working Groups
This is a point-in-time document: After the Community Participatory Events, four working groups were formed to
examine key issues. The groups' proposed foci, membership and terms of reference follow. This document was
developed at the start and refined partway through the Working Group phase. It was released when details from
all groups were received, as they differed in their process and progression. The intent was to document proposed
ideas and directions
and to inform the university community.
As
the groups worked more closely with issues, some
directions and outcomes were amended accordingly
and as reflected in the Task Force's Draft Recommendations
document.
1. Student learning
George Agnes (chair), Sarah Dench, Nancy Johnston, Reema Jayakar, Elaine Fairey, Candy Ho, Malgorzata Dubiel,
Trina
Isakson, Janet McCracken
1. Define an attribute set that all SFU graduates should possess.
2. Identify what the University (curriculum, content
&
delivery, within
&
outside classroom, learning support)
offers now,
and needs, that leads to these outcomes.
3. Research strategies, old and innovative, that will result in SFU curriculum evolution with respect to these
attributes, and identify
how to implement processes to improve learning, and who is involved.
11. Teaching evaluation, rewards, expectations
&
obligations
Michelle Nilson (co-chair), Nicole Berry (co-chair), Stephen Spector, Russell Day, Tom Grieve, Petra Menz, Alistair
Lachlan,
Paul Budra, Michael Monagan
1. Determine if there is an improved system for student evaluation of teaching that could serve across campuses,
informed
by the current SCUTL report, and make recommendations accordingly
2. Research the approaches that various units across campus and other universities are implementing to
recognize and improve teaching practices among individual faculty members
3. Recommend standardized mechanism for review and reporting of all teaching which could include
documentation for a teaching portfolio
that could be implemented campus wide or an arm's length third party
assessment system
4. Identify particular mechanisms through which the evaluation of teaching and learning, both campus wide and
at the individual department/faculty level,
can be strengthened
S. Identify particular mechanisms, both campus wide and at the individual department/faculty level, to
strengthen the reward for excellent teaching
6. Recommend a comprehensive system to improve the evaluation and reward of all teaching activities
7. looking forward, identify and suggest long-term, step-wise processes to strengthen the evaluation of overall
departmental/faculty curricula based on student learning outcomes
111. Coordination
&
representation
Cheryl Amundsen (co-chair), Dennis Krebs (co-chair), Bill Glackman, Frances Atkinson, Annique Boelryk, Gerald
Thomas, Danielle Deveau, Adrienne Burk,
Chris Groeneboer, Sophie Lavieri, Stephanie Chu (roamer)
Recommendations on the following issues:
1.
What kind of structure or system is best equipped to ensure that initiatives to improve the quality of teaching
and learning at
SFU are developed and supported on an ongoing basis?
Task Force on Teaching & learning: Final Report
Page 2S

.SFU
2. What is the best way of integrating central and discipline-based/local support for teaching and learning in the
context
of existing institutional structures?
3. What implications for effective forms of instruction and teaching and learning methods do changes in student
populations, budgetary constraints, digital media, and academic initiatives have,
and how can we best
accommodate them?
4. How
can we most effectively improve the instructional/learning processes and environment at SFU (e.g.
spaces, tools, equipment)?
5. How can we ensure that curricula are appropriately revised and evaluated on an ongoing basis?
6. What are the best ways to evaluate the extent to which existing supports and services
for
teaching and.
learning are meeting instructor needs and institutional goals, in the short and long term?
IV. Community & policy
Stephanie Chu (chair), Joan Collinge, John Moore, Lynn Copeland, Karen Marotz, Lorna Boschman, Steve Whitmore
(up
to March 31)
1. Review the detailed information gathering document created for this working group to extract ideas relevant
to the working group's activities.
2. Liaise with the three other working groups to identify and align policy and community recommendations.
3. Examine select examples from comparable other institutions and at SFU for best practices in celebrating and
communicating the importance of teaching and learning.
4. Prioritize key areas for changes to communications, valuing, expectations, and showcasing teaching and
learning at SFU.
S. Identify and review existing policies related to teaching and learning and make change recommendations
where appropriate.
6. Prioritize key areas for policy and procedural changes, and identify potential challenges with policy changes
and implementation.
Task Force on Teaching & Learning: Final Report
Page 26

Appendix C: Documents Reviewed, Referenced & Future Use
The following lists key SFU documents reviewed by the Teaching and learning Task Force, references cited in the
discussion document
and resources.
SFU Internal Documents (Cited or Reviewed)
Excludes the numerous documents created by task force members for internal
or
working group use, informal
documents and websites for departments,
Faculties and units.
1.
Amundsen, C. & Fettes, M. (n.d).
Executive version. Proposal for schedule B institute: The Institute for the Study
of Teaching
&
Learning In the Disciplines.
2. Board of Governors & Office of the President (2007).
Institutional accountability plan
&
report: 2007/08-
2009/10.
Retrieved August 24, 200S from http://www.sfu.ca/pres/files/IAP 0708 to 09l0.pdf
3. Centre for Online & Distance Education (200S).
CODE 2008 Information for Teaching
&
Learning Task Force.
4. Chu, S.T.l. & Severson, A. (200S). A
richer multifaceted learning experience: Using available SFU teaching
resources
(vs.O).
s. Harris, G. (2009).
Report on focus group discussions
[academic planningj. Retrieved May 24,2009 from
http://www.sfu.ca/vpacadem iclfiles/FocusG rou pReport May09.pdf
6.
Institutional Research & Planning (n.d).
Classroom utilization analysis.
Multiple documents from 2003-2009.
Retrieved June 2S, 200S from http://www.sfu.ca/irp/space/ClassUtilization/index.html
7. Institutional Research
&
Planning (n.d).
SFU undergraduate student survey
(multiple documents, 1998 - 2008).
Retrieved August 22, 2008 from http://www.sfu.ca/irp/surveys/ugss/index.html
8. Library
(2008).
Services to Faculty.
Retrieved July 2S from
http://www.lib.sfu.ca/about/services/servfaculty.htm#teaching
9. learning
&
Instructional Development Centre (2005). LlDC
strategic plan: july
1,
2005
-
June
3D,
2008.
Retrieved July 26, 2008 from http://www.lidc.sfu.ca/uploads/page/22/L1DCStrategicPlan.pdf
10. learning & Instructional Development Centre, Media Design (200S).
Media Design report.
11. Learning & Instructional Development Centre, Educational Support & Innovation (2008).
Educational
development services.
12. learning Technologies Coordinating Committee (2004).
Report of the L Tee:
A
strategy
&
functional structure to
support teaching
&
learning.
Retrieved June 2S, 200S from
http://www.sfu.ca/vpacademiclfil
es/l TCCre portJ un2s-04.pdf
13.
Office of the President (n.d.). [SFUj
Values and commitments.
Retrieved June 2S, 2008 from
http://www.sfu.ca/pres/vandc.html
14.
Office of the President (2005).
President's agenda.
Retrieved July 26, 200S from
http://www.stu.ca/pres/president/agenda200s-2009.htm
15.
Office of the President (2001).
President's agenda: SFU at 40.
Retrieved July 26, 2008 from
http:Uwww.sfu.ca/pres/president/agenda.html
16.
Office of the VP, Academic (2009). SFU
academic Vision, outcomes and goals.
Retrieved June 2, 2009 from
http:Uwww.sfu.ca/vpacademiclfiles/AcadVisOutcomes
VPAGoals June2009.pdf
17. Office of the VP, Academic (2009).
Three year academic planning timeline for 2009.
Retrieved May 24, 2009
from http:Uwww.sfu.ca/vpacademic!filesmmeline 28May 2009.pdf
18. Office of the VP, Academic (2009).
SFU academic vision, outcomes and goals.
Presentation to the academic
community May
21,2009. Retrieved June 2,2009 from
http:Uwww.sfu.ca/vpacademiclfilesOhreeyrpla n slides 3.pptx
19.
Office of the VP, Academic (2008).
LIDe External Review: Summary.
Retrieved June 2S, 200S from
http://www.sfu.ca/vpacademic/files/LIDC ExtRevSum.pdf
Task Force on Teaching & Learning: Final Report
Page 27

SFU
20. Office of the VP, Academic (2008).
Summary LlDC response
to
external review.
Retrieved June 28,2008 from:
http://www.sfu.ca/vpacademic/files/LlDC
RespSum .pdf
21. Office of the VP, Academic (2008).
Academic information report.
Retrieved June 28, 2008 from
http://www.sfu.ca/irp/departments/documents/sfu tables.pdf
22. Office
of the VP, Academic (2007).
Three year academic plan: 2007-2010.
Retrieved July 17, 2008 from
http://www.sfu.ca/vpacademic/AcademicPlanning/AcademicPlans/CurrentThreeYearPlans.html
23. Office of the VP, Research (2005). Strategic research plan: 2005-1010. Retrieved July 26,2008 from
http://www.sfu.ca/vpresearch/srp final.pdf
24. Senate
Committee on University Teaching & Learning (2008).
Evaluating how
we
evaluate: Examining SFU's
course and instructor evaluation system.
25. Student learning Commons (2008).
Faculty Q&A.
Retrieved July 28 from
http://learningcommons.sfu.ca/services!infoforfaculty.htm
26. Student Learning Commons (2008).
Student Learning Commons projects
&
reports.
Retrieved July 28 from
http://learningcommons.sfu.ca/services/about!projectsreports.htm
27.
Task Force on Teaching & Learning (2009). Interim report. Retrieved January 20,2009 from
http://www.sfu.ca/vpacademic/filesaeachingLearningTF-Jan2009-InterimReport-Final.pdf
28. Undergraduate Curriculum Implementation Task Force
(2006). Final report & recommendations.
29. Undergraduate
Curriculum Implementation Task Force
&
Writing, Quantitative
&
Breadth Support Groups
(2004). New directions for the Undergraduate Curriculum: A discussion paper on the implementation of
university-wide writing, quantitative, and breadth requirements.
Available http://www.sfu.ca/ugcr
30. Various authors (2006). Three year academic plan: 2007-2010 for Faculty of Applied Science, Faculty of
Education, Faculty of Business Administration, Faculty of Science, Faculty of Arts and Social Sciences, Faculty of
Health Sciences, Continuing Studies and Graduate Studies. Retrieved July 24, 2008 from
http://www.sfu.ca/vpacademic/AcademicPlanning/AcademicPlans/CurrentThreeYearPlans.html
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W.S. (2001). Understanding Learning in a Postmodern World: Reconsidering the Perry Scheme of
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External
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Excludes websites, informal documents, and consultation with external colleagues.
Amundsen,
c.,
Abrami, P., McAlpine, l, Weston, C., Krbavac, M., Mundy, A., Wilson, M. (2005). The what and why
of faculty development in higher education: An in-depth review of the literature. Paper presented at American
Educational Research Association, Montreal, QU.
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S.,
& Hoffman, K.D. (2007). The master teacher initiative: A framework for faculty development.
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Chism, N. (2004). Using a framework to engage faculty in instructional technologies.
Educause Quarterly,
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79-90.
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Lieberman, D.
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McAlpine,
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Page 30

Sorcinelli, M.D. (2002). Ten principles of good practice in creating and sustaining teaching and learning centres. In:
K.H. Gillespie.
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Sorci nelli, M.D., Austin, A.E., Eddy, P .L.,
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Taylor,
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Trigwell,
K. (2003). A relational model for academic development. In: H. Eggins, & R. Macdonald (Eds.).
The
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Notable Documents for Future Use
In addition to the above.
o
Academic Board Resolutions: The Management and Evaluation of Coursework Teaching
http:/Lwww.itl.usyd.edu.au/programs/P&P/usyd coursework.pdf
•
Guidelines for Good Practice in Teaching
&
Learning
http:/Lwww.usyd.edu.au/ab/policies/Good Prac T&L.pdf
•
http:/Lwww2.nea.org/he/heta9S/images/f9SpgS.pdf
•
Washington State University- critical thinking project (in the disciplines): http://wsuctproject.wsu.edu/fa.htm
o
Weinberg, B. A., Fleisher, B. M., & Hashimoto, M. (2007). Evaluating methods for evaluating instruction: The
case
of higher education (Working paper No. 12844).
o
York University teaching award: http://www.yorku.ca/secretariat/senate/committees/scotl/UWT AFiles2008-
09/UWTACriteria2009.pdf
Task Force on Teaching
&
learning: Final Report
Page 31

I. Introduction
Task Force on Teaching and Learning:
Recommendations
to the VP, Academic
January 31, 2010 (Revised)
In June
2008,
as part of the University's commitment to advance its strategic goals in the area of teaching and
learning and in response to the LlDe's external review, the Associate VP, Academic established a Task Force on
Teaching and Learning
(TFTL). The Task Force was charged with making recommendations aimed at supporting
quality teaching and learning at SFU. Early in the committee's process, it became apparent that its scope needed to
encompass many institutional dimensions related to teaching and learning.
In
Fall
2008
the Task Force gathered information about teaching and learning, by reviewing a large set of existing
SFU and other documents (including the LlDC external review and SCUTL's report on student course evaluations)
and by surveying or interviewing more than
300
members of the SFU community. In an interim report published in
January
2009,
the Task Force outlined the main issues that arose from the information gathering processes and
sought feedback about those issues in
four participatory community events. During these events, volunteers for
four working groups were solicited, to examine more closely the issues that had emerged as most important.
Namely these
issues related to (1) teaching evaluation and rewards, (2) the coordination of teaching support, (3)
student learning, and (4) community and policy. After receiving the university community's feedback on a set of
draft recommendations and an initial summary to the VPA, the TFTL's final report and accompanying FAQ are
complete. This revised document
outlines final recommendations for consideration by the VP, Academic.
II. Identified Issues, Proposed Solutions and Recommendations
Teaching and learning are complex activities that require integrated support at many levels. The recommendations
presented here are broad, and
although presented individually, many issues overlap. If accepted, they will require
refinement and elaboration during the process
of implementation.
1. Vision, Principles and Directions
Issues and Proposed Solutions: The SFU community would benefit from a more explicit statement of principles
that guide teaching and learning processes. SFU does not have an articulated statement of its vision and principles
for teaching and learning that is related to an academic plan. This makes it difficult to identify strategic directions,
to organize support in effective ways, and to work towards a shared vision.
In response to this need, the Task Force drafted an initial set of principles (below) to consider for implementation
at the institutional level, recognizing that outcomes may assume different forms in different disciplines.
Recommendation #1: Establish and communicate a vision statement and principles to provide direction and
common purpose around teaching and
learning at SFU.
The vision statement and principles below are in accord with principles in the
2010 - 2013
academic planning
vision that prescribe that SFU should (1) enable students to define and reach their goals, (2) deliver high quality
teaching, learning and research, (3) employ innovative approaches, and (4) create an intellectually stimulating and
culturally vibrant environment. Though a sub-recommendation on institutional standards is made below, details of
this vision still require definition. Subsequent sections of this document may help prepare the way, along with
consultation with the university community.
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Draft Vision and Principles
Simon Fraser University creates, values, and supports diverse, meaningful learning experiences. Teaching and
learning are central
to our culture and practice. We support, develop, and reward effective teaching and learning.
1. Teaching and research are central to the University's mission; both are valued and rewarded as important
scholarly activities.
2. Teaching and learning are viSible, celebrated and showcased.
3. Our students have access to rich learning experiences and benefit from the relations among research,
teaching, and learning.
4. We engage in inquiry about teaching, and support pedagogical innovation to enhance our practices and
student learning.
S. Our teaching is continually evaluated to promote and ensure the highest quality of teaching and learning.
1.1. Ensure
that appropriate learning and teaching-related standards are articulated Institutionally and in all
units.
This necessitates involvement by Faculties, departments, instructors and other stakeholders. To recognize
and value teaching and learning requires a clear definition and criteria
to determine its level of "success". The
University is foremost a "Iearning enterprise" and just as it sets quality standards for research activities, it
should do so for the process and outcomes of teaching and student learning within the operation of program
and courses, and at the student recruitment
and public relations level.
2. Communication and Community
Issues and Proposed Solutions: Respondents to the Task Force's surveys and interviews frequently mentioned that
a
sense of community around teaching and learning occurs only in pockets at SFU rather than more broadly across
the University. There also appears to be limited awareness among both instructors and their support providers of
successful teaching and learning initiatives and the existence of support for teaching and learning in areas other
than those with which they arc directly associated.
SFU could more fully showcase, share and celebrate excellent
teaching and learning experiences. There
is not a communication channel to reach all teaching and learning
stakeholders
and there are some challenges with recognizing that many roles (instructors, students and staff) are
integral in discussions
and decision-making about teaching and learning. Lastly, some SFU community members
have encountered institutional obstacles and
ad hoc practices that impede and discourage their
efforts
to be good
teachers.
SFU has many teaching and learning successes, services and forms of support at its three campuses. Recognizing,
celebrating and communicating
our assets enables the university community to benefit from in-house expertise
and
to develop a stronger culture around teaching and learning. Although cultural change takes time and is
dependent on institutional changes in multiple areas, an initiative aimed at improving communication could begin
to foster a stronger university community around teaching and learning.
Recommendation #2: Develop and implement a phased institutional plan
to raise awareness of the broad range
of SFU teaching and learning successes, services and support for teaching and learning and to ensure that they
are recognized, used, and celebrated
In all three campuses In an appropriate manner.
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SFU
3. Expectations about the Learning Experience
Issues and Proposed Solutions: It would be beneficial to make expectations about learning clearer, particularly at
the institutional
level. Respondents who provided feedback to the Task Force reported several challenges. The
most frequent were:
•
Absence of clearly-stated expectations for learning or learning processes.
• Inadequate encouragement and opportunity for instructors to experiment with new teaching practices, to
learn about successful practices, and to engage in interdisciplinary activities.
•
Inconsistencies across programs in opportunities for students to benefit from the relationships between
teaching, learning, and research.
•
Inadequate formal recognition of experiential learning as an appropriate way to meet degree requirements.
•
Inadequate formal recognition of learning that extends beyond the classroom (co-op, field school, etc.)
•
Inadequate emphasis on aspects of the VPA's vision and proposed outcomes pertaining to the value of "a wide
variety
of learning experiences that develop long-term skills in learning", the value of research strengths, and
the revitalization of curriculum.
The recent
SFU academic vision emphasizes the value of ethical, responsible and informed citizenship, and
definition
of program outcomes by academic units. To aid this process, identifying expectations around learning
and the valued qualities
of all SFU graduates would be helpful. This would entail a range of interconnected learning
expectations from general, high-level institutional, to discipline-specific program-level.
Recommendation #3: Expand student-centered approaches
to teaching within a process of ongoing
improvement.
The
following sub-recommendations should be regarded as a starting point.
3.1
Identify and promote a set of attributes that every SFU graduate should possess or be able to demonstrate.
Building upon the 2006 Ontario Council
of Academic Vice-Presidents guidelines regarding University
Undergraduate Degree level Expectations, the
Task Force envisions an ideal set of attributes that all students
(undergraduate
and graduate), completing a degree at SFU would acquire by graduation. SpeCific criteria
would pertain to:
(1) depth and breadth of knowledge, (2) knowledge of methodologies, (3) application of
knowledge, (4) communication skills, (5) awareness of limits of knowledge, and (6) autonomy and professional
capacity. Additional attributes would be established
for speCific disciplines and for completing graduate
degrees.
3.2 Ensure a student-centered focus
in the curriculum (1) by identifying learning expectations across all levels of
the curriculum (In class and out of class) with consideration of the more general SFU graduate attributes, (2)
by ensuring
that the curriculum is well structured from the perspective of developing learning and (3) by
providing
clearly stated information about expectations and responsibilities of instructors and students in
syllabi
for all courses.
Details
of this recommendation suggest (1) identifying program learning expectations well in advance of
course registration, (2) ensuring that appropriate policies and practices pertaining to curriculum review are in
place,
(3) developing processes that provide instructors with opportunities to learning new instructional
strategies, and
(4) developing strategies to encourage the exploration of new learning experiences and ways
for students to advance through their program of study. This student-centered focus would also include clear
learning goals for graduate students within their disciplines.

3.3 Determine mechanisms to develop, recognize, and integrate more research, experiential, and international
learning opportunities
into the formal curriculum and recognize these with integral academic credit.
The recently proposed academic vision recognizes the important interplay among research, teaching and
learning, and emphasizes the value of a variety of learning experiences. This recommendation encourages SFU
to explore the feasibility of integrating peer-mentored learning opportunities and an explicit research
requirement
across undergraduate degree programs (in addition to existing honors programs). The sub-
recommendation would enable SFU to investigate: (1) the value of a competitive-admission undergraduate
research program with the objective
of producing a sustainable and internationally recognized undergraduate
rest:!arch training environment, (2) processes that allow a unit to designate a percentage or number of
experiential (E) or international (I) opportunities toward minimum degree completion requirements and, (3)
mechanisms for quality assurance and regular review of E or I opportunities. Recognizing that graduate
students
are teachers, researchers, and students, attention would be placed on the development and
interrelation
of these multiple roles.
3.4 Support the piloting
of alternative approaches to interdisciplinary, theme-based, and peer-supported
learning opportunities, such
as peer-group learning, clustered curriculum groupings across departments on
topical
issues, team-teaching approaches, first year experiences, mentoring of undergraduates by graduate
students, and semester cohort groups.
Activities related
to this sub-recommendation include (1) raising the profile of existing projects, (2) creating
new opportunities for students and faculty members
to engage in interdisciplinary research and teaching, (3)
explore sustainable, supplemental instruction
for courses having historically difficult content (e.g.
opportunities for 'no-instructor present' group learning), (4) advertise existing successes in interdisciplinary
teaching,
and facilitate new initiatives, and (5) regularly, and critically review all extra-curricular programming
(e.g. work study). If this sub-recommendation were implemented, it would help "expose students to different
perspectives
and complex, real world issues throughout their program" as articulated in the academic vision.
3.5 Review existing curricula and learning opportunities
to identify, expand, develop, and celebrate those
features
that facilitate student engagement, constructive feedback, early Investment in learning, and
effective mentoring.
In accordance with this sub-recommendation, many features of the extant teaching and learning environment
such as experiential learning opportunities (e.g., Co-operative education, Peer Educators Program, LEAD
program), foundational academic preparation courses, and technological and e-Iearning pedagogies, should be
made more visible
and further incorporated in the curriculum. Furthermore, these features should be
celebrated and promoted and regularly reviewed, adapted, and refined to facilitate student engagement and
sustainable mentoring platforms.
3.6 Evaluate programs, courses, and instructors regularly, systematically, and appropriately
for learning
effectiveness.
This would be undertaken by all academic units at the program and course levels.
4. Recognizing, Evaluating and Rewarding Teaching
Issues and Proposed Solutions: Respondents to the Task Force's surveys and interviews opined that teaching is
undervalued. Key institutional level concerns that were expressed include:
•
Teaching excellence and expertise were insufficiently recognized, rewarded, celebrated, and communicated.
Until
changes are made in these areas, available teaching supports will not be used to their full potential.
•
Currently, SFU makes limited use of teaching expertise and successful support models that already exist within
individual departments.
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Effective teaching is a complex endeavor that involves skills in planning, motivation, observation and analysis,
assessment, persistence, diplomacy, management, and creating engaging
lessons out of "content." Some
experienced and novice teachers have little or no exposure to the fundamentals of teaching and learning as a
profession.
Being a content expert is necessary but not necessarily sufficient to providing excellent teaching.
These faculty members would have appreciated the availability
of a program offered at SFU, general and
discipline-specific fundamentals, institutional and departmental support, and a positive community in which to
participate.
Specific departmental level concerns about the recognition, evaluation, and reward
for teaching included:
•
The pursuit of excellence in teaching is not reflected in policy decisions, or when it is, practice is inconsistent
with policy.
• There is inadequate or inconsistent recognition or compensation for course or program development, team-
teaching or program coordination; publishing in teaching is not considered to be "research" for purposes of
promotion or salary.
•
Inadequate recognition and reward for teaching reduces the incentive to devote significant effort to teaching.
•
Teaching is not evaluated in an adequate manner.
•
Experimentation and innovation in teaching may result in lower teaching evaluations; this is particularly of
concern in units where student evaluations are the main or only measure of teaching success.
• Methods used to evaluate teaching, plan workloads, determine promotion and tenure, and support teaching
require more attention.
•
Better support and more opportunities for development need to be made available to instructors who are not
tenure-track professors (e.g., teaching faculty members, sessional instructors,
TAs and TMs).
• To improve teaching and learning at SFU, top-level administrators must make a commitment to make it a
priority,
and to take appropriate actions to support instructors and students.
The findings of the Task Force echo the 2008 Senate Committee on University Teaching & Learning's (SCUll)
report, which describes issues with teaching evaluations. Although comprehensive SFU data are lacking, it is
apparent that the results of student course evaluations are the primary measure of teaching effectiveness at SFU.
Program curricular reviews could provide additional evidence, but customarily, these reviews focus on course
content
and learning outcomes and not on teaching effectiveness within the program. The following
recommendations
are aimed at reinforCing the value attached to teaching at SFU.
Recommendation
"4:
Increase awareness of policy provisions that address the importance accorded to teaching
and learning, promote a consistent interpretation
of policy provisions, and implement further Initiatives that
value the teaching mission of the University.
4.1 Tenure and Promotion
Committees (TPCs) should evaluate teaching In a manner consistent with University
policy.
TPCs are mandated by negotiated policies to ensure that: "At a minimum, satisfactory performance in both
teaching effectiveness and scholarly effectiveness must
be demonstrated. less than satisfactory performance
in either will not meet the expectations
of the University" (All.OS). Faculty members must be assessed in
three categories
of performance: teaching, research, and service. Evaluation criteria and standards should be
documented by departments, clearly communicated to faculty members, and consistently applied. Separate
evaluations of teaching, research, and service are required
for each individual. Merit awards should be based
on appropriate weightings of these components of workload. Generally, demonstrably good teaching should
be rewarded on par with demonstrably good research. For promotion and tenure, faculty members and other
instructors should
be required to provide substantial evidence of instructional competency.
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4.2 A coherent system to evaluate teaching and learning effectiveness should be developed.
In addition to developing and offering new course and instructor evaluation forms, and providing related
support for instructors
and departments (e.g. guides, peers, consultation), a more comprehensive approach
with multiple inputs
is needed to evaluate teaching and learning effectiveness.
4.3
Each unit must fulfill Its obligations regarding the definition of a normal teaching workload and the
equitable assignment
of teaching responsibilities.
A negotiated Faculty Workload Policy (A30.03) defines a normal teaching workload as four regular courses or
their equivalent. A
range of activities is set out in the Policy from which equivalent teaching loads may be
defined. Each unit is responsible for establishing specific equivalencies among these activities, subject to
Faculty-level guidelines where these have been established, and with reference, where and when appropriate,
to the norms of particular disciplines. It is the Chairs/Directors/Coordinators responsibility to promote equity
within units. Similarly,
it is the Dean's responsibility to ensure fairness across departments/schools/programs.
Finally, the Vice-President, Academic will initiate periodic workload reviews from a university-wide
perspective, taking into account unique disciplinary requirements.
4.4 Recognize teaching activities through the online
CV system.
Definitions
and examples of all categories of SFU's Online CV system should be elaborated and posted online.
For each of the following categories, additional criteria may include: (1) Courses: other, e.g. summer schools,
course innovation, instructional skills workshop;
(2) Student training: (a) undergraduate student supervision
(e.g. directed studies courses, summer NSERC students, honors theses/projects) and (b) other student
training,
e.g. competitions, internships; and (3) Professional development: Reflections on teaching
development. Furthermore,
two new categories are proposed: (1) Significant contributions to teaching and (2)
Publications and materials related to teaching: (a) Publications and materials related to teaching: Journal
articles, monographs, conference
and workshop pUblications; (b) Textbooks, curriculum, and lecture notes, (c)
Other, e.g. creation of software, exhibits, devices, models, and (d) Talks, e.g. at conferences and workshops.
4.5 Teaching and learning
excellence and innovation, whether demonstrated by an individual or program,
should
be publicly recognized with awards, special recognitions and incentives.
A broader
range of teaching awards should be offered that target different stages of an academic career
(early, mid, late)
and different instructor groups (faculty members, sessional instructors, TAs, TMs). Additional
ways should be sought to reward and celebrate quality teaching (e.g., reduced service, one-time monetary
awards, funds transferred to a faculty members grant account
to support pedagogy or research
enhancement, extra TA/TM help).
4.6 Teaching, learning, and scholarship should be respected and celebrated across the University.
The University should foster a culture that values both learning and scholarship within and among all its
departments.
Research on teaching should be acknowledged as a scholarly endeavour. Recognizing and
celebrating teaching excellence should increase the value placed on it in SFU's culture, and increase awareness
of successful practices.
4.7
The importance of teaching and learning should be emphasized by example.
All faculty administrators should be
seen as advocates of teaching and learning and model its value by
engaging in teaching
(e.g., team teaching, guest lecturer, graduate supervision).
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4.8 Teaching as a profession should continue to be supported.
SFU should provide sufficient support and professional development to ensure that new and continuing
teachers
possess the knowledge and skills necessary to teach effectively. More needs to be done to encourage
departments
and units across campus to articulate their intentions and goals with respect to teaching within
their academic plans.
5. A Teaching and Learning Support System
For academic units and instructors to foster learning in an effective manner, they need a well-integrated,
responsive
and dedicated support system. Currently, individuals and units with varying priorities and approaches
are providing limited support
to instructors throughout the university. Existing committees (Le. SCUTl, lTCC, IDG)
have limited functions, representation and linkages. Although central and local support for teaching is available,
many community members who responded
to the Task Force's information gathering provided feedback that we
should offer more extensive and better-organized support.
Issues and Proposed Solutions:
•
Instructors have few opportunities for support such as one-on-one consultation with peers, peer mentors, or
peer networks; there
is little mentoring.
•
Many faculty members do not participate in centralized teaching and learning-related activities provided by
the current
LlDC, such as working groups Intended to address faculty members' needs; the implication being
that these activities are not perceived to be meaningful to individual needs or interests.
• There appears to be a discrepancy in teaching
and
learning support between what administrators and support
providers believe
is being offered and what instructors perceive is available reflecting not only a lack of
communication, but a lack of agreement about what constitutes meaningful and relevant support.
•
Communication and collaboration between the Faculties
and
the current LlDC, other support units, learning
and instructional
specialiSts, the Institute for the
Study
of Teaching and learning in the Disciplines could be
significantly improved. Educational
and support staff may be at risk of becoming isolated, less engaged and
less informed.
•
In some cases, existing linkages across support units require better planning and coordination.
• The ongoing implementation of a desirable diverse curriculum
and
variety of learning experiences and
teaching approaches will require additional teaching support.
• More discipline-based, and locally offered support
and
opportunities to collaborate with colleagues about
teaching would
be beneficial.
•
It is important to ensure that sufficient well-functioning equipment, tools, resources, as well as appropriate
physical
spaces and access to technological innovations, are available to support teaching.
Although some support components and
processes exist, SFU would benefit from a coordinated and extensive
teaching
and
learning support system that encompasses instructors, staff and students' experiences in the
planning, design
and implementation of support initiatives.
Recommendation
#5: Establish a new, highly-integrated, coordinated and extensive teaching and learning
support system
that fosters the exchange of ideas and promotion of teaching between teachers within and
between programs, between teaching support
staff from different venues In the university, and between
teachers and teaching support staff.
A new support
system would include, but not be limited to specific elements identified in the sub-
recommendations below and would achieve the following goals:
•
Promote initiatives to improve the quality of teaching and learning at SFU, seeking funding when needed.
•
Encourage collaboration between teachers and teaching support staff.
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Foster the integration of discipline-based and centralized support for teaching and learning in the context of
existing institutional structures by: (1) coordinating and integrating the instructional support services that are
working
well, (2) determining which instructional support services to retain in their present form, to
discontinue, or to build upon and refine, and (3) determining what additional forms of instructional support
are required.
•
Determine how best to accommodate change in student populations, budgetary constraints, pedagogy, digital
media, and institutional initiatives.
•
Improve the instructional/learning processes and environment at SFU (e.g., spaces, tools, equipment).
•
Ensure that curricula are appropriately revised and evaluated on an ongoing basis.
The main purpose of the proposed teaching and learning support system is to facilitate a communication network
focused on teaching
and learning. Through formalized roles, processes and structures that bring together academic
and operational units, the new system would improve coordination among different support units, formalize
communication
channels, foster collaboration, support teaching and learning at all campuses, and establish a
process
for determining support priorities. In addition, it would increase the visibility of support, enable referral,
and ensure a point-of-presence.
Proposed New Components
5.1 Create a University Council on Teaching and learning.
As implied above, part of the reason that such issues have not been sufficiently addressed is the lack of (1)
representation from departments and Faculties to bring forward important teaching and learning support
concerns at the
institutional level, and (2) a forum for discussion and planning among departments, Faculties
and support units. The Task Force proposes the establishment of a University Council on Teaching and
learning (UCTl) in which each Faculty would be represented by a University Teaching Fellow (UTF).
The purpose of the University Council on Teaching and Learning is to address the existing gap in
communications,
collaboration and planning of teaching and learning support between academic and
operational units. As a communication channel and working group, members of the Council would bring
forward
needs and issues related to teaching and learning for review and consideration. The Council would
work in concert with the University Teaching and Learning Support Unit and others, where applicable.
Members would collaborate to plan, develop, and review institutional initiatives that support the academic
purpose
and vision of the University in relation to teaching and learning. It would be advisory to the VP
Academic. The group will engage primarily in operational matters and will bring forward ideas and issues (e.g.
related to policy) to Senate for review and approval, where appropriate. The Council would be chaired by the
VP Academic and be comprised of the University Teaching Fellows, the heads of teaching support units, an
undergraduate and a graduate student representative, and two Senior Administrators.
S.2 Create a Group of University Teaching Fellows.
Selected from highly recognized and accomplished teachers in each of the eight Faculties, University Teaching
Fellows
(UTFs) are positions that recognize excellent teachers and offers them an opportunity to take a
leadership role and to share their expertise. UTFs would assume responsibility for improving the quality of
learning and teaching in their Faculties and for mediating the allocation of support for learning and teaching
on
an ongoing basis. All tenure-track and teaching faculty members would be eligible for these positions,
which might constitute special Associate Deanships.
The group of UTFs would, as appropriate, meet separately
from other members of the Council to work on specific issues such as policies.
5.3 Create a network of Program Teaching Mentors.
Program Teaching Mentors (PTM) are also positions that recognize
excellent teachers and offers them an
opportunity to take a leadership role and to share their expertise within their departments. A network of
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PTMs would serve as an extension of the University Teaching Fellows component of the Council, reaching into
all programs at SFU. It would include one PTM from each major Department, School, Program, or set of
Programs. Core responsibilities would include meeting regularly with the UTF in their Faculties and with the
teachers and administrators in their programs
to gain and convey information relevant to the ongoing
improvement
of teaching and learning in their units. The PTMs would provide discipline.specific, localized
support -- a frequently expressed need of respondents. This position would be proffered to individuals
renowned for
excellence in teaching who have served, at least informally as teaching mentors in their
academic units. Specific responsibilities
and compensation would require further discussion with stakeholders.
Proposed Changes
to
Existing Units and Processes
5.4 Create a Coordinated University Teaching and Learning Support Unit.
A new University Teaching and Learning Support Unit would replace the
lIDC. The new unit would be
mandated and have the resources necessary to support and coordinate the initiatives of the Council and the
needs
of individual instructors in departments, as identified by University Teaching Fellows and Program
Teaching Mentors. Responsibilities would include ongoing, long-term support
for learning and teaching, as
well as time-limited, project-based support. The unit would include a number of full time continuing staff and
possibly a
few faculty members who would be appointed for specific terms and have expertise and experience
with innovative approaches
to teaching.
5.5
Establish stronger links between administrators and staff within the teaching and learning support system
and between members
of the support unit and the University Teaching Fellows.
In
the new teaching and learning support system two existing administrative groups, the Learning
Technologies
Coordinating Committee (LTCe) and Instructional Development Group (lOG) would be refocused.
The
LTCC would be broadened to include all heads of teaching support units and from the three campuses,
become a
"Learning and Teaching Coordinating Committee". To recognize the importance of staff
communications and
collaboration, and to provide a forum for educational and support staff from major
support units, the
Task Force proposes formalizing the lOG as part of the teaching and learning support system
for
staff "on the ground" to communicate and collaborate on matters related to teaching and learning
support.
The IDG will report to the LTCC and will operationalize initiatives from the LTCC.
5.6 Incorporate the Institute for the Study of Teaching and Learning in the Disciplines into the teaching and
learning support system.
The overall purpose of the Institute is to inspire, support, and enhance collaborative, faculty member-led
inquiry into all aspects
of teaching and learning at SFU. Its principle activity is to support teaching inquiry
projects
and processes, conducted by Individuals or groups of faculty members, including the assessment of
the effectiveness of new approaches and methods. Although the Institute has a specific focus, it could work
closely
with the University Teaching Fellows and collaborate with support units as part of the overall teaching
and learning support system.
It also could help sustain the benefits of the Undergraduate Curriculum Initiative
through ongoing inquiry into the effectiveness
of W, Q and B courses.
5.7 Provide formal mechanisms
for Faculty-based W coordinators to connect to a community of colleagues and
other learning and instructional specialists.
Currently, there is considerable expertise to support W courses distributed within the SFU community
pertaining. Feedback from the
Task Force's information-gathering phase suggested the need to bring faculty
members together who support a writing-intensive learning approach. Increased collaboration could increase
the visibility
of W coordinators, connect them to a community of colleagues and instructional specialists, and
provide a regular forum
to participate in ongoing refinement of W courses.
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5.8
R~examine
the role and purpose of the Senate Committee on University Teaching and learning (SCUTl) in
light of the overall teaching and learning support system.
The Council is envisioned to be an active working group that will plan and engage in operational matters and
liaise with members of their constituencies. This type of operational work is not part of a Senate Committee's
responsibilities. However, the roles and relationships between SCUTl and Council require further examination
for synergies.
Some redefinition of purpose may be needed, as historically, SCUTl has had challenges with any
empowerment.
Proposed PrioritIes
Respondents in the information gathering phase and to the draft recommendations suggested specific issues to be
Specific issues that need to be addressed were revealed through recent public forums on the draft
recommendations
and through the initial information gathering phase. It is envisioned that the proposed system
would provide a
means for stakeholder groups (Faculties, departments, support units, and students) to bring
forward ideas
and concerns related to teaching and learning support. The Council would be a forum for members
of these stakeholder groups to work together toward viable solutions for the stakeholder groups and the
institution
as a whole. In addition to issues brought forward through the proposed system, it is proposed that the
following
be priorities for the Teaching and learning Support System to examine: (1) the student population and
their changing demographics, expectations and needs in relation
to teaching and learning; and (2) the support
needs of specific instructor groups (e.g., sessional instructors, TAs, TMs), including international Teaching
Assistants.
III. Proposed Priorities and Timeline
The recommendations in this report constitute the first step of an ongoing process that will transparently discuss,
refine, elaborate, and implement the recommendations in a phased manner. To support the VP Academic's
academic plan for
2010 • 2013, suggested immediate priorities include:
1.
Promoting a Culture of Teaching and Learning
Specifically, launch initiatives that are aimed at promoting a culture in which teaching and learning are more
salient and accorded greater value and are in keeping with University policy and priorities.
Increased attention and
involvement by university community members are needed
for institutional change to occur. Thus,
implementation of recommendations #1 (vision and principles) and #2 (communication and community) should be
accorded the highest priorities in order to build on existing momentum from the
Task Force and the Academic
Planning process.
2. Developing a New Teaching and Learning Support System
Begin the process of developing a new teaching and learning support system. This process would entail:
Begin the process of developing a new teaching and learning support system. This process would entail:
(1) Establishing formal processes and mechanisms to organize communication, collaboration and decision-making
among existing teaching support services, and, where necessary, creating new roles (immediate).
(2) Refining the terms of reference of University Teaching Fellows and selecting a representative from each
Faculty to participate on the University
Council on Teaching and learning (immediate).
Convening the University Council on Teaching and learning and charging it, as a first priority, with overseeing the
creation
of the new Teaching and learning Support Unit. This will require identifying functions, roles, positions and
monitoring the related
HR process to establish the new unit (an evolved version of the lI0e) with a director by
September
2010.
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Response to Frequently Asked Questions (FAQ) and Statements by the
University
Community on the Task Force on Teaching & Learning's
Draft Discussion Paper
Fall 2009/Spring 2010
The Task Force considered the feedback
received
from the
university community
on
its
discussion paper released
in
mid-July 2009. Some of the concerns raised by the community prompted
revisions
to the recommendations and
the
Task Force report. Other concerns appear to stem from misinterpretations of the recommendations, due in
part to the ways in which they were written. The purpose of this document is to
clarify
the recommendations and
to provide elaboration and updates where applicable.
"Q"
below refers to questions or statements received from
university community members.
The Task Force's Focus
Q: The Task Force should be concerned with the future of the LlDC only and not with reviewing teaching and
learning at large.
A: When the Task Force considered the issues related to the LlDC and its external review, it became apparent
that they could not be resolved without considering all of the ways
in
which we provide support for
teaching.
As well, the external review of the LlDC recommended that SFU develop an institutional-level strategy for
teaching and learning and that the LlDC provide support to instructors in the implementation of that strategy.
Q: The Task Force should focus on teaching and learning support, rather than teaching and learning
in
general.
A: There is no disagreement here, but to make recommendations about support for teaching and learning,
it
is
necessary to attend to the nature of these processes. Basically, the questions that the Task Force addressed
were
"What kinds of support do we need to promote teaching and learning in an optimal way", and "How can
we most effectively offer it at SFU?" One of the first steps
in
defining where we want to go with teaching and
learning support
is to identify the teaching and learning outcomes we desire. In planning how to accomplish
this, we need
to understand both the current state and the desired state
Q: The Task Force failed to recognize that excellence in teaching is pervasive in SFU.
A: Not so. The Task Force assumed that there are many excellent teachers at SFU, as well as some whose
teaching
is below average. One of the working group's recommendations was aimed at
increasing
the value
attributed
to teaching at SFU,
recognizing
and rewarding teaching excellence. The Task Force recommended
filling the University Teaching Fellow and Program Teaching
Mentor pOSitions with instructors Who have
demonstrated excellence in teaching. These positions would provide accomplished teachers
an opportunity to
take a leadership role and to share their expertise, thereby increaSing the overall quality of teaching at SFU.
Q:
There's an emphasis on teachers, not learners; teaching and not learning. Why?
A: The
two are inextricably bound. Ultimately, the desired outcomes of teaching and learning support include
improved
learning experiences. Students' learning experiences should improve with improvements in the
quality of teaching, which should improve with the quality of teaching support.
Q:
The emphasis appears to be on undergraduate (vs. graduate) education.
A:
Yes, it
is
unfortunate that it appeared this way: there was a representative from the Dean of Graduate Studies'
office and a graduate student representative on the Task Force. Regarding the appearance of there being a
bias towards undergraduate education in the recommendations, we have tried
to address this problem in
revisions
to the report. Also, the Office of the Dean of Graduate Studies now has a representative on Council.
Q:
Why did the Task Force not address structural issues such as class sizes, the number of TAs, faculty workload,
etc.?
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A: Although members of the Task Force viewed these issues as very important, the Task Force was not charged
with addressing them, nor did it have the authority to address them. Such issues need to be addressed by
groups consisting
of representation from SFUFA, TSSU, and administration. One of the added benefits of
having a University Council on Teaching and learning would be that it would create a forum in which such
problems could
be discussed, and impetus developed to resolve them.
Q:
Specific issues such as support for international teaching assistants and consideration of the millennia I student
were not addressed.
A: Although the draft recommendations did
not prioritize specific support issues, international TA support was
raised by many stakeholder groups (departmental chairs, students, instructors and
staff). This issue needs to
be a
priority for the institution. (Note: the VPA has now made the International TA program available cost-free
for students.) With respect to the millennia I student, in its final report, the Task Force recommends practices
designed
to obtain a better idea of the needs of "millennial students."
Q: Why did the Task Force make a recommendation about teaching evaluations?
A: Teaching evaluations came up repeatedly
as an issue of concern for a majority of stakeholders during the
information-gathering phase.
Many respondents felt that there were severe imbalances in the ways in which
teaching
is evaluated, and in particular, when compared to the ways in which research is evaluated. To ensure
that good teaching is adequately rewarded, we need to find valid ways to recognize and evaluate it. SCUTl's
report on student evaluations discussed a broad range of issues pertaining to the evaluation of teaching. Its
report was reviewed by the Task Force's working group, and recommendations were incorporated into those
of the Task Force.
The Teaching & Learning Support System and University Council on Teaching & Learning
Note: In response to the university community's feedback on the recommendation to create a University Council
on Teaching and learning, a temporary (Dec. '09 to Aug. '10) VPA's Advisory Committee on Teaching and learning
(VACTl) has been struck in place
of the Council. As one of VACTl's first tasks, members will review the Task Force's
recommendations and advise
the VPA on their acceptance. The responses below pertain to the Council, not to the
VACTl.
Q:
Why did the Task Force recommend the creation of a Council and "System" structure?
A: The Task Force believed
that it would be of great benefit to the SFU community to create a body that would
coordinate existing sources
of teaching support on an ongoing basis and supply a forum for the creation and
implementation
of new forms of support, with input from faculty, students, and existing support units. The
primary purpose is the facilitation of a communication network regarding teaching and learning.
More speCifically, it is also important to note that that the Task Force was guided by the committee's terms of
reference #3-5:
3. Identify mechanisms to encourage faculty and instructor involvement and innovation in educational
development programs and teaching and learning initiatives.
4. Suggest an administrative structure which will foster interaction and collaboration among teaching and
learning support units and ensure
that their strategic planning activities are coordinated and integrated.
s.
Develop a strategic planning process for addressing university teaching and learning infrastructure needs.
Q: The Council is a bureaucracy aimed at solving problems that do not exist.
A: Although some community members do
not see any problems with teaching support, a large number of
community members from a variety of diSCiplines and support units who took the time to provide feedback to
the Task Force see them quite clearly. Many community members (instructors and staff) identified a need for
better coordination and prioritization of teaching and learning support at SFU. The Council and the teaching
and
learning support system in which it is embedded were proposed to address this need. Additionally, some

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.SFU
problems were identified in previous reports such as SCUTl's report on student evaluations and the annual
surveys
of undergraduate students. The Task Force recognized that SFU has a solid reputation as having
exemplary faculty
and instructors; the intent was to situate where support was needed and to provide
recommendations for ensuring that future support
is provided to those who are currently not feeling
supported.
Q: What
is the rationale for the System and Council?
A: The Task Force envisioned the implementation of a viable teaching and learning support system that would
foster communication
and collaboration, and recognize and respect the many important roles that contribute
to effective teaching and learning at SFU. The staff components of the proposed teaching and learning support
system already exist
and have representation on administrative committees. However, greater participation
from a broader
range of support units and better coordination among the units would be beneficial.
The academic components of the proposed teaching and learning support system do not exist. Faculties,
academic departments, and students do not
have an ongoing forum or process for discussing issues related to
teaching and learning. Indeed, a key challenge in identifying and providing appropriate teaching and learning
support
has been the limited consideration of students' learning experiences and the voice of instructors
(faculty members,
sessionals, TAs, TMs) from the Faculties. Issues such as support for specific instructor
groups (e.g., international
TAs) and gaining a better understanding of today's students (e.g., through data on
student experiences such as NSSE and annual undergraduate student surveys) are important. Also of
importance are input and involvement of instructors to inform priorities and directions in Identifying,
designing
and implementing support service initiatives.
These issues have not been sufficiently addressed because there has not been an identifiable forum in which
they
can be addressed, or a group with the mandate to address them on an ongOing basis. There are many
types
of teaching support and many models at SFU, but relatively few people know about them and benefit
from
them.
The Task Force proposed the establishment of a University Council on Teaching and learning (UCTl) in which
each Faculty would be represented by a University Teaching Fellow (UTF). The roles of the UTFs are critical to
facilitate discipline-specific support, recognize and reward local teaching expertise, and enable excellent
teachers to
become leaders. UTFs would contribute to communication across departments and units. Faculty
input
is required to address some of the issues identified by the Task Force and SFU community members, and
to identify the mandate and services to be offered by a new teaching and learning support unit. A process to
identify and appoint the UTFs to Council is needed.
Q: Creation of Council was a foregone conclUSion, and the public event was a means to justify the decision.
A: There were several recommendations that the
Task Force considered to resolve the issues surrounding the
need for support
of teaching and learning. It was determined that the Council was the most appropriate,
expeditious,
and cost effective way to resolve several of the highest priority concerns. In the end, it was
determined that most of the reservations were based on a misunderstanding of the design and purpose of the
Council. In response to feedback, some aspects of the recommendation were changed (e.g., the relation
between the
Council and SCUTl and the relation between the Council and Senate) and clarified.
It is important to note that the recommendation to create a University Council on Teaching and learning was
made in response to a significant problems pertaining to the lack of coordination among teaching support
providers and stakeholders (instructors, staff, students
and administrators) from across the University, the
need to identify, prioritize and work on teaching and learning concerns, the need to provide support at the
local
level (through mentors), and the need to improve communication and awareness of available support
services.
Solutions recommended by some community members
in response to the Task Force's discussion paper,
focused
on departments, Faculties and individual faculty members or instructor groups. Support and
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S.FU
prioritization by Faculty or program is not efficient or sustainable and results in duplication of effort and an
imbalance in levels of service. Some issues (e.g. meeting the needs of today's students; class size, the tutorial
system)
cross Faculties and need to be addressed at the institutional-administrative level.
Q:
The Council seems to be a bureaucracy designed to impose policy and procedures in a top-down manner.
A:
We can understand how it might appear that way from the organizational location of the Council, but its
composition
is actually from the community. The purpose of the Council is to bring all the main stakeholders in
teaching
and learning together at the same table. Many respondents to the Task Force's information gathering
suggested that we need
to create ways of encouraging more involvement and input from faculty members
and other instructor groups.
Responses identified gaps in teaching support, and support that was not meeting
instructors'
needs. Some teaching support staff indicated that they would benefit from input and interaction
with instructors,
to better inform their work. The Council is intended to bring people together to identify and
prioritize teaching
and learning support issues.
All changes to procedures or policies that are proposed would result from discussions to improve teaching and
learning support.
These ideas would then be discussed with Council-members' constituencies. All
recommended changes to policies and procedures would then go through the established process guiding SFU
policy and procedure reVisions, which would include Senate and other groups as usual.
Q: Council is a centralized effort to homogenize teaching methods.
A: Again, this criticism is based on a misunderstanding of the purpose of the Council. The purpose of the Council
is to enable communication across the university between stakeholders who need and want support and
those providing support.
The University Teaching Fellows would be responsible for bringing forward the needs
and ideas
of their Faculties and working with support providers to develop solutions to address needs or
resources to develop ideas. The system would be designed to bring stakeholders together to better
communicate
and understand what support is needed and where and to share expertise and foster new ideas
within and
across academic units. There is nothing in these goals that implies homogenizing teaching
methods.
Q:
What are the time demands on University Teaching Fellows
and Program Teaching Mentors?
A: The University Teaching
Fellow would be a leadership, not a support, position. The UTFs would attend monthly
Council meetings and work within their Faculties and with other stakeholders on identifying, prioritizing and
resolving teaching and learning support
issues. Also a recognized teaching expert, the Program Teaching
Mentor would have a more hands-on role that would involve liaising with new faculty members and
supporting and sharing effective approaches.
The responsibilities and related time demands require further
consideration and discussion.
Q: How can you justify spending money on the University Teaching Fellows during times of fiscal constraint?
A: The allocation of resources within the University always is guided by assumptions about the value of
investments, and Task Force feels that the benefits of supporting these positions would more than
compensate for their costs.
In short, it would be money well spent. It is important that stakeholders needing
support and stakeholders providing support have a venue to identify, prioritize, and resolve teaching and
learning support
issues together. Recognizing the time required to adequately represent their faculties in this
venue, financial remuneration would
be offered. These short-term costs outweigh the longer-term costs of
not having faculty input. (Such compensation is another step towards recognizing teaching in a manner
similar
to recognizing research through stipends.)
Q: Why not put more money directly into teaching rather than administration?
A: The teaching and learning issues raised by some members of the university community cannot be solved
through funding alone.
The Council and teaching and learning support system as a whole are designed to bring
issues forward, prioritize initiatives, and collaborate on solutions.
The staff representation on Council and the
teaching and learning system already exist
as individual administrative committees and units.

The new components are intended to address complaints that: 1) instructor (faculty, sessionals, lAs, TMs)
issues are not heard or dealt with effectively, and 2) faculty members do not have a means to provide input or
be involved in directions for new initiatives. The Council would attempt to 1) establish a means to bring
forward the teaching and
learning issues of instructors, 2) recognize and provide a leadership opportunity to
faculty members known for their teaching, and 3) better involve the Faculties and faculty members in
identifying priorities
and working on solutions.
Q: The Council will replace SCUTl, thereby disenfranchising Senate and placing all teaching matters in the hands
of the VPA. SCUTL is a coordinating body for teaching and learning at SFU.
A: In response to this concern, the Task Force has withdrawn its recommendation to disband SCUTL It now
recommends that the roles and relationships between
SCUTL and Council be defined by another appropriate
group.
The Council is envisioned as an active working group that will plan and engage in operational matters
and
liaise with members of their constituencies. This type of operational work is not part of a Senate
Committee's responsibilities.
Q:
Council and the University Teaching Fellows in particular will be gatekeepers or evaluators of their peers.
A: Council would not be an evaluation committee, and it would not be charged with evaluating instructors. The
Council and
UTFs would discuss issues such as improving the process of evaluating teaching and learning in
ways that would give good teachers the credit they deserve and provide constructive feedback for all
teachers. The UTFs would be facilitators and communicators, not gatekeepers and evaluators.
Q: There
is little value in establishing another unit (the Council) to oversee CODE, Learning Commons and other
support units.
A:
The Council would not oversee any of these units. It would be a coordinating committee that brings together
stakeholders needing support and stakeholders providing support
to identify and prioritize teaching and
learning support issues and to collaborate on the development of solutions. Existing sources of support could
benefit
by coordinating their resources and guarding against duplication.
Q: The Council is extreme and not needed. SCUTL could be redefined to monitor the teaching support unit
without micromanaging the Director
of the new unit.
A: Senate committees do not oversee administrative units. The priorities of the new teaching and learning
support unit would
be defined with inpul from the Council. Teaching and learning issues from instructors and
links to institutional directions such as the academic plan would be discussed in the Council. The Director
would work closely with other members
of the Council to plan and operationalize support initiatives, which
would
be vetted through appropriate channels.
Central
vs.
Local
and Discipline-Specific Support
Q: There is no need for centralized support or a teaching and learning support unit. Centralized units usually
diminish the effectiveness of other, more collegial, mechanisms (e.g. informal peer-to-peer discussion and
support.)
A: The University Council system would promote both centralized and local support. Local support would be
provided by Program Teaching Mentors
and, in appropriate cases, localized or "embedded" teaching support
teams. However, in addition, because there are
similarities in support needs across some areas, it is efficient
to offer centralized support, and a body is needed to make fair decisions about how to allocate support to
local units. The idea here is to share what support is offered among the various departments, Faculties and
support units.
The proposed teaching and learning support system recognizes the need for local discussion and support. The
Program Teaching Mentor roles are intended to ensure that this takes place on an ongoing basis in all
departments.

To summarize, the Task Force is recommending a model that provides both local and centralized activities and
processes.
It consists of faculty-specific University Teaching Fellows, localized Program Mentors, and a
centralized teaching and learning support unit
and a council that serves as a venue to connect support service
users and providers. The goal is to gain the advantages of each type of model while avoiding the
disadvantages.
The centralized support unit would provide two types of services in collaboration with the
Council: (1) general services addressing needs that overlap faculties and disciplines, and (2) customized
services
addreSSing discipline-specific needs.
The
Appendices
Q:
To what extent are the details in the appendices binding?
A: There are two sets of documents within the appendices of the discussion paper. Appendix A to C include the
terms
of reference, membership and activities of the Task Force and its working groups, as well as linkages to
the academic plan. Appendices D through I were created by the working groups and presented to the
university community
to evoke discussion about the details of some recommendations. These details are not
binding. They need
to be refined by a broader group of stakeholders before being implemented. For
example, details related to desired attributes
of SFU graduates requires discussion and consideration at many
levels,
as noted in some of the feedback by members of the university community.
Potential Impact
Q: Where's the problem? The "issues" are only perceptions and do not exist.
A: We agree-
SFU
is
an exemplary institution with regards to teaching, learning and research, which is precisely
why we are challenging ourselves to be better. With additional support to the development of teaching and
learning, we
can become an even better institution! For the people who took the time to respond in the
Information gathering phase of the Task Force, the issues they identified
are
problems for them. Although
some members
of the SFU community feel that there aren't any problems, many others feel that there are
significant problems
with the value attached to teaching and with the provision of support for teaching. Data
collected from students
and from existing SFU documents also suggest areas for improvement. For example,
we know that student engagement and retention are important concerns for our future.
Q: How does all this translate to the classroom?
A:
One of the biggest concerns we consistently heard was that there was a lack of support for teaching--from
those who were just entering new positions
to those who had been teaching for many, many years. For those
who are entering teaching as a new profeSSional, either as a TA, sessional, or a new Faculty member, teaching
mentors will
be available to assist with their induction period, with understanding expectations, and becoming
professionals.
For those who have been teaching for a few years, and are intrigued by new learning models,
there are procedures and supports in place where they
can access updated pedagogical and curricular ideas
from their colleagues. For those who have been teaching
for a very long time and may be looking to be
reinvigorated in their careers, there are opportunities to serve as mentors and in other capacities that can
allow them to contribute in meaningful ways. For students, this will mean more consistent course
expectations, more time spent on curriculum, better supported, and more engaged
faculty and instructors.
Instructors can benefit from discussions with colleagues about their teaching experiences. New instructors
can benefit from assistance from teaching mentors (particularly instructors in groups such as International TAs
and sessionals). Instructors also can benefit from systemic changes that better recognize and support diverse
teaching methods and learning experiences
(e.g. team-teaching, bringing research to the classroom, learning
outside
of the classroom).
Q:
What are the benefits to me?
A: Action on the recommendations are intended to benefit various stakeholders over time:

,
,-
SFU
For students:
clearly defined outcomes acquired by graduation; fully developed, recognized and integrated
research, experiential,
and international learning opportunities; quality instruction and learning opportunities.
For all SFU instructors:
Better support based on different groups' needs; more recognition for excellent
teaching; more opportunities for continued professional development; more discipline-specific, in-house
support, the availability
of mentors, support in piloting alternative teaching approaches, and opportunities for
interdisciplinary interactions.
For Faculty members:
increased opportunities to bring research into teaching; recognition as accomplished
teachers
and leadership opportunities as Fellows and Mentors; and more consistent practices (Le., in
evaluating teaching) that better recognize, celebrate and reward teaching.
For Teaching Support Staff:
formal mechanisms for sharing knowledge and resources, and for
interdepartmental collaboration; recognition
of support service as a key component in teaching and learning;
coordinated priorities
and efforts.
For Administrators:
better alignment and support across SFU initiatives; clearer expectations for teaching and
learning
and stakeholders; a competitive edge, student recruitment and retention; and a framework for a
system that
recognizes, supports and rewards T&L across Faculties and at all levels.
For the SFU Community:
shared vision, direction and common purpose; visible recognition of, and reward for
teachers
and learners and people who support them; increased awareness of available teaching support;
clearer expectations around curriculum, instructor
and student responsibilities.
Q:
It is important to consult with SFUFA and other bargaining units; there cannot be unilateral changes to
policies.
A:
Yes, the Task Force agrees completely and did consult SFUFA during the development of some of the
recommendations. There
is no intent to make unilateral changes. However, the Task Force believes that, to
foster
and reward good teaching, we should consider changing some policies and procedures In some cases,
SFUFA and other groups would need to be involved. This has since been made more explicit in the final
report.
Q: There
needs to be an implementation plan and guidelines.
A:
Yes, implementation is the next step. The draft recommendations were proposed for discussion with the
university community before moving
to implementation planning and execution.

Recommendations to the VPA on
the Task Force on Teaching & Learning's Report:
by
the VPA's Advisory Council on Teaching
&
Learning
February 11, 2010
Convened
in December
2009,
the VPA's Advisory Committee on Teaching and learning (VACTl) reviewed the
recommendations made by the
Task Force on Teaching and learning
(TFll)
and advised the VPA on
implementation.
Priorities
VACTl recommends accepting the five high-level recommendations and their sub-recommendations proposed by
the TFTl. Upon a decision by the
VP Academic to implement the recommendations, a team would prioritize the
TFTL's sub-recommendations and plan an implementation in conjunction with the
2010 - 2013
Academic Plan.
VACTl recommends the following priorities for Implementation:
(1)
Recommendation
#1:
Create
a
vision statement and principles around teaching and learning. This requires
immediate attention
as the vision statement and principles set the stage for the other recommendations.
(2}
Recommendation
#2:
Begin communication, community and celebration initiatives.
(3)
Recommendation
#5:
Establish the teaching and learning support system, in phases.
(4)
Recommendations
#3
and
#4:
Identify priorities for short and longer-term implementation and plan
carefully with
an awareness of available resources.
TFTL Recommendation #1: Create a Stronger Vision for Teaching and
Learning at SFU
"Establish and communicate a vision statement and principles
to
provide direction and common purpose around
teaching and learning
at SFU"
VACTL Recommendations to VPA: Accept Recommendation
#1
with a caveat
VACTl supports the notion of developing a viSion, principles and directions for teaching and learning at SFU. Rather
than the draft vision and principles proposed by the TFTl that appear to
be more like a mission and principles,
VACTl recommends developing a strong and imaginative vision statement. This statement would (1) emphasize
and
be orientated towards leadership, (2) encapsulate a "vision" that inspires community members, (3) define
SFU's success in achieving this goal, and (4) promote a distinctive culture of teaching and learning at SFU.
Leadership from SFU's administration as well as other community members is needed.
TFTL Recommendation #2: Develop a Communication Plan for SFU's
Teaching and Learning Community
"Develop and implement
a
phased institutional plan
to
raise awareness of the broad range of SFU teaching and
learning successes, services and support for teaching and learning
and
to
ensure that they are recognized, used,
and celebrated in
all three campuses in an appropriate manner. "
VACTL Recommendation to VPA: Accept this recommendation and its one sub-recommendation.
VACTl's Recommendations to the VPA on the TFTl Report
/"/9

SFU
SFU needs to change the culture around teaching and learning, to articulate expectations about teaching and
learning more consistently, and to communicate about available resources and services for instructors at all three
campuses.
Implementation considerations:
(1)
VACfl members recommend broadening activities to include celebration.
(2) The VPA should be responsible for ensuring consistent communication about teaching and learning across
aU units. Communications would centre from the VPA's office with review and input by the future Council.
(3) Communication would be enhanced if there were a single unit responsible for support of teaching and
learning
for instructors.
(4) An important step towards the cultural transformation includes clearly voiced support by senior
administrators (including the President) and encouragement and celebration at multiple levels.
(5) University Teaching Fellows and other Council representatives with their respective constituencies would
play an important role in communicating within Faculties.
TFTL Recommendation #3: Improve the Learning Experience at SFU
"Expand
student-centered
approaches
to
teaching
within
a
process
of
ongoing
improvement.
"
VACTL Recommendation to VPA: Accept Recommendation #3 and its six sub-recommendations.
VACfL suggests, because the term "student-centred" has many interpretations, that members of the University
community refer to the TFTL report for a detailed discussion (see p. 5 of the full report at http://www.sfu.ca/tftl).
Implementation considerations:
(1) Significant care, communication, and support-building are required
to implement these
recommendations.
(2) Because teaching and learning are pragmatically
about recrUitment, engagement and retention, the
emphasis in sub-recommendation 3.5 on early investment in students and recruitment is recognized as
being particularly important.
(3) The significance for SFU in making expectations about students' learning experiences more explicit needs
to be recognized and explored.
(4) Implementation planning needs to reflect practical considerations and realistic resourcing given the
budgetary challenges departments are facing and potential increased workload
for individuals: everyone
needs to contribute (institution, Faculties, departments, individuals) and while much would need to be
done by departments, support needs
to be provided centrally.
a. Since resources will be limited in the foreseeable future, consideration and planning around this
recommendation should
not require a lot of new resources, but rather should focus on priorities
and a related realignment
of resources.
b. Focus on one or two initiatives and ensure that they are well accomplished, rather than
attempting
to implement all of the sub-recommendations.
(5) Providing institutional support towards a culture of experimentation and cross-Faculty initiatives to
nurture enthusiastic instructors is crucial.
(6) Engaging students in initiatives such
as involving them in pilot projects, where the learning experience
includes both students and instructors
is recommended.
(7) Pilot projects
that may then be expanded to other departments or Faculties later require support.
(8) Because they are
different and may require different proportions of emphasis on teaching and research, it
is important to carefully consider the applicability of these recommendations to both undergraduate and
graduate students.
(9) Promotion
of learning expectations and modalities needs to be well founded and reflected in practice.
VACTl's Recommendations to the VPA on the TFTl Report

TFTL Recommendation #4: Recognize, Evaluate & Reward Teaching
"Increase awareness of policy provisions that address the importance accorded
to
teaching and learning, promote
a consistent interpretation of policy provisions, and implement further initiatives that value the teaching mission of
the University"
VACTL Recommendation to VPA: Accept Recommendation #4 and its eight sub-recommendations.
Two types
of issues requiring attention are:
(I)
policies and procedures that are not carried out systematically or
consistently and
(2) absent or silent policies and procedures that already exist that could be integrated to signal
more strongly that teaching and learning are
SFU priorities.
Implementation considerations:
(1) Add a means to help junior faculty members to develop evidence of their teaching.
(2) Encourage and support more graduate students in teaching development
as they teach at SFU and
prepare to become faculty members.
TFTL Recommendation #5: Create a Teaching
&
Learning Support System
"Establish a new, highly-integrated, coordinated and extensive teaching and learning support system that fosters
the exchange of ideas and promotion of teaching between teachers within and between programs, between
teaching support
stoff from different venues in the university, and between teachers and teaching support stoff'
VACTL Recommendation to VPA: Accept Recommendation #5 and its eight sub-recommendations.
Implementation of this recommendation is key to the success of the other recommendations since planning,
operationalization
and evaluation of the other recommendations necessitates communication, input, and
collaboration by multiple stakeholders.
The support system is integral to foster cultural change.
Implementation considerations:
(I)
It is essential that this be done consistently with existing SFU policies and governance. The new system
will enhance and add
to existing collaborations among individuals, departments, Faculties, support units
and administration.
VACTl's Recommendations to the VPA on the TFTl Report
57

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