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For Information

S-93-49

• ?

SIMON FRASER UNIVERSITY

Office of the Vice-President, Academic

TO: ?

Ron Heath

FROM: J.M. Munro, Chair

Secretary of Senate

Senate Library Committee

RE: ?

1992/93 Annual Reports

DATE: August 31, 1993

The 1992/93 Annual Reports of the Senate Library Committee, the Library

Penalties Appeal Committee and the University Libraries are attached for the

information of Senate.

• ?

&WI-6

Simon Fraser University

W ?

SENATE LIBRARY COMMITTEE

Annual Report for 1992/93

INTRODUCTION

This report covers the activities of the Senate Library Committee for fiscal year

1992/93. The major concerns and actions of the Senate Library Committee involved the

following: ?

- -

Review of the W.A.C. Bennett Library Facilities Plan.

Establishment and work of a Subcommittee to Perform an Ongoing Review of

Library Serials Subscriptions

Evaluation and follow-up to the University Library Review Report

Recommendations by a Subcommittee entitled the Library Review

Implementation Committee (LRIC)

Review of Information about the 1992/93 Library operating budget.

Review and Changes to the Library Loans Policy

LIBRARY FUNDING AND LIBRARY ACQUISITIONS

Although the Library received an increase of $400,000 in acquisitions funding for

1992/93, this only enabled the Library to maintain its previous level of acquisitions in

monographs and serials (i.e., 27,837 volumes at a total cost of $3,425,295). In 1992/93,

there was a decrease of about 1 percent in FTE students; in 1991/92, there was an

increase of about 7 percent. According to the

Challenge 2001 standard,

acquisitions

funding should have increased by 14 percent in 1991/92 (it actually increased by about

12 percent) and should have decreased by 2 percent in .1992/93 (it actually increased by

about 18 percent). Over the two years, the increases totalled 30 percent when 12

percent would have met the standard. Information regarding comparison to other CARL

libraries for 1992/93 was unavailable at the time this report was prepared.

These are expressed in nominal, not real dollars. A more demanding standard

would be to express this objective in real dollars or to operationalize the target in

volumes per student or Libary acquisitions' share of the total University budget. Much

less progress would have been recorded towards this objective in those terms, but the

Library did fare better than any other function in the University and appears to have

received better funding increases than libraries at other Canadian universities.

Senate Library Committee: Annual Report 1992/93

SENATE LIBRARY COMMITTEE MEMBERSHIP, 1992/93

Munro, Chair, Academic Vice President

(Ex-officio)

W. Leiss, Vice-President, Research

(Ex-officio)

T.C. Dobb, Secretary, University Librarian

(Ex-officio)

M. Layton, Dean of Continuing Studies

(designate)

(Ex-officio)

B.P. Clayman, Dean of Graduate Studies

(Ex-officio)

P. Baldwin, Associate University Librarian

(Ex-officio, Non-voting)

M. Bawa, Senator (Student)

Elected by Senate

C. Green, Senator (Student)

Elected by Senate

R. Cameron, Faculty of Applied Sciences

Elected by Faculty

C. Gerson, Faculty of Arts

Elected by Faculty

G. Mauser, Faculty of Business Administration

Elected by Faculty

K. Egan, Faculty of Education

Elected by Faculty

A. Burr, Faculty of Science

Elected by Faculty

SENATE LIBRARY COMMITTEE'S EXISTING TERMS OF REFERENCE

1. ?

To advise the University Librarian in:

a. formulating policy in regard to the development of library resources for

instruction and research,

allocating funds to various fields of instruction and research,

applying Senate policy concerning rules and regulations for the operation of

the Library.

2. ?

To report to Senate on matters of policy under discussion by the Committee and

to make recommendations to Senate concerning changes in, and additions to,

existing rules and regulations for the operation of the Library.

3. ?

To report to Senate annually, in September, on the activities of the Senate Library

Committee and generally on the operations of the Library.

4. ?

Under authority delegated by Senate, to make minor changes to Library Loans

Policy regulations, with the understanding that the Committee will inform Senate

of such changes at the earliest opportunity.

pg. 2

flu'

Senate Library Committee: Annual Report 1992/93

pg. 3

0 ?

LIBRARY REVIEW IMPLEMENTATION COMMITTEE (LRIC)

Membership:

A. Burr (Biological Sciences)

? C. Gerson (English)

A. Cameron (Computing Science)

G. Mauser (Business Administration)

T. Dobb (Library)

J. Munro (Vice President, Academic)

K. Egan (Faculty of Education)

This subcommittee of the Senate Library Committee was established to prepare a

report to the Senate Library Committee and subsequently to Senate concerning the

implementation and follow-up to the recommendations of the October 1991 Library

Review Committee Report. The LRIC Report was completed on March 17, 1993,

distributed to the Senate Library Committee, and approved with one change for

submission to Senate by the SLC at its April 28, 1993 meeting. The Senate Library

Committee revised LRIC's Recommendation 1 O.a., in order to keep the current

membership of the Senate Library Committee unchanged. The SLC approved the new

terms of reference for the Senate Library proposed by the Library Review

Implementation Committee. This will be reviewed by Senate at a future meeting.

LRIC's PROPOSED NEW TERMS OF REFERENCE FOR THE SLC

The Library Review Implementation Committee proposes that the Senate Library

Committee's Terms of Reference be changed as follows:

Advises the University Librarian on matters relating to the operation of the Library

and the liaison between the Library and academic departments and programs.

The areas of advice include the following:

monitoring the continuing response to the Library Review Report

recommendations and organizing subsequent reviews every five years

liaison between the Library and academic programs

establishing collections priorities

review of Library performance data

review of major changes in Library systems or operations

. ?

2. ?

Advises the Vice President, Academic on matters relating to the size of the Library

budget.

Approves guidelines for the allocation of the Library materials budget between

various fields of instruction and research.

Senate Library Committee: Annual Report 1992/93

pg. 4

LOANS POLICY CHANGES

At the SLC's meeting of April 21, 1992, the following motion was approved (and

subsequently implemented by the Library:

"An item which has been reported lost will not be subject to the $10.00 non-

refundable charge until one of the following two events:

the item has become due, or

the item has been recalled and the guaranteed minimum loan period has

elapsed."

At the SLC's meeting of July 10, 1992, the SLC asked the University Librarian to

develop alternatives and recommendations for a new loan policy and other policies

affecting material availability. This report was reviewed at the meeting of October 6,

1992. It was decided that a new draft loans policy should be sent out to the community

for consultation. SLC approved two motions with respect to the proposed new loans

policy as follows:

"That we approve, in principle, a new loans policy based on a one-week loan

period for high demand items, a 3-week loan period for moderate demand items,

and a semester loan period for low-demand items."

and

"That one-week and three-week loans use a hold arrangement [rather than the

recall arrangement used for semester loan books.]"

At its meeting of December 3, 1992, the SLC reviewed community responses to

the proposed changes to the Library Loans Policy and other related issues. A

recommendation to the senate was made regarding the proposed loans policy changes.

Senate subsequently approved this change recommended by the SLC at Senate's

January 1993,

meeting.

ANNUAL REPORT OF LIBRARY PENALTIES APPEAL COMMITTEE

SEE next page.

stc'93.doc (Reports [peb

Senate Library Committee: Annual Report 1992/93

pg.5

W.A.C. Bennett Library

Simon Fraser University

MEMORANDUM

To: Paul Baldwin ?

From: ?

Mandeep Singh Bawa

Acting University Librarian ?

Chair, Library Penalties

Appeal Committee

Re: Annual Report of the Library ?

Date: ?

August 3, 1994

Penalties Appeal Committee

The Library Penalties Appeal Committee met twice during the 1992/93 fiscal year

to consider patron appeals as follows:

May 27, 1992 ?

4 cases were reviewed:

4 denied

November 23, 1992 ?

8 cases were reviewed:

5 denied; 2 accepted; 1 fine was reduced

UNIVERSITY LIBRARIES ANNUAL REPORT

SEE following pages.

Simon Fraser University

W.A.C. Bennett Library

Samuel and Frances Belzberg Library

S ?

Annual Report for 1992/93

SFU Libraries Annual Report 1992193

Pg. 1

CONTENTS

Collections

Pg. 2

Library Computer Systems and Services

Pg. 5

Staff Development

Pg. 6

Library Facility Plan: Highlights of the Final Report

Pg. 12

Library Loans Policy Changed to Improve Material Availability

Pg. 13

Revised Loan Regulations Approved by the Senate Library Committee

Pg. 15

Strategic Plan

Pg.

Samuel and Frances Belzberg Library

Pg. 19

Appendices:

Appendix

A: ?

Acquisitions Expenditures for 1986/87 to 1992/93:

University Funds

Pg. 21

Appendix

B: ?

Acquisitions Grants and Endowments 1986/87 to 1992/93

Pg. 23

Appendix

C: ?

Expenditures for Monographs VS Serials by Discipline

1991/92 to 1992/93

Pg. 24

Appendix

Library Collection Recorded Usage by Loans Category

Pg. 26

Appendix

E: ?

Interlibrary Loans

Pg. 27

Appendix

F: ?

Telebook Service Use

Pg. 28

Appendix

G: ?

Reference Statistics

Pg. 29

Appendix

H: ?

Orientation Tours & Instructional Sessions

Pg. 30

Appendix

I: ?

Database Searches Performed by Reference Librarians

Pg. 31

Appendix

J: ?

Growth of Collections

Pg. 32

SFU Libraries Annual Report 1992193 ?

Pg. 2

COLLECTIONS

During 1992/93 the Library continued to maintain its previous level of acquisitions -- both

serial and monograph -- at a total cost of $3,425,295.

LETTERPRESS ACCESSIONS RATE:

22,309

27,354

Since 1986/87 the Library has depended on an increasing amount of silent support --

that is funding which is either one time and non-budgeted, derived from internal revenues such

•

as sale of extramural library cards, or funded by endowments or grants. These figures are not

included in the budget figures contained in the University Budget Book and frequently arrive in

the form of internal credits against future purchases. As a result there has been a growing

disparity between what money the Library is officially given from operating funds and the value

of the materials purchased. In order to clarify this apparent discrepancy two historical tables

have been prepared: ACQUISITIONS EXPENDITURES FOR 1986/8710 1992/93:

UNIVERSITY FUNDS (seep. 21) and ACQUISITIONS GRANTS AND ENDOWMENTS 1986/87

TO 1992/93 (see

23). There will be some conflict between these figures and past reports

which were balanced to the operating budgets but they are more accurate in that they represent

the total value of all materials purchased against various accounts and grants.

In the six years since 1986/87 the total expenditure for library materials has increased by

92.7% or slightly more than 15% per year. During that period we have avoided the necessity

for any serials cancellations, except for purposes of adding other more desirable titles; and the

monographs rate has rebounded to an average of about 27,500 volumes per year. Never-

theless there are increasingly vocal expressions of discontent with both the level of library

expenditures for collections and the allocation of those expenditures by discipline. Since there

seems little hope of significantly increasing the level of expenditure in the near future we believe

that it is most important that a full discussion of these issues be undertaken by the Senate

Library Committee.

One of the most critical issues to be considered in any discussion of departmental

•

allocations is the ratio of expenditures between serials and monographs. Libraries throughout

North America have found their budgets increasingly dominated by serials expenditures during

the last decade as the price increases for journals outstripped the average increases for

SFU Libraries Annual Report 1992193

Pg. 3

COLLECTIONS (continued)

monographs and as libraries typically limited monograph purchases in order to protect their

serials subscriptions. The extent to which a particular discipline depends on journals varies

enormously and we have prepared a table which we hope will facilitate discussion of this issue:

EXPENDITURES FOR MONOGRAPHS VS SERIALS BY DISCIPLINE 1991/92 TO 1992/93

(see

24). While, at SFU the overall proportion of monographs to serials is not exceeding

30/70 it is clear that in some departments, particularly in the Faculty of Science the ratio is a

matter of considerable urgency.

The issues surrounding allocation of library resources are difficult and often potentially

contentious. The numbers alone must be supplemented by considerable interpretation and

such issues as differences in the average cost of materials, interdisciplinary usage, and support

for faculty/graduate student research vs. needs of the undergraduates, must all be addressed.

Library support for new courses, programmes, etc.

One of the most significant events in the history of the Simon Fraser University Library

occurred on February 8, 1993 when Senate approved regulations for the implementation of the

following motion, which

revised courses and programs, or offerings of existing courses

and programs at new locations, including individual offerings of special

topics courses, can be offered unless adequate library resources are in

place, or funds for them guaranteed in the base budget of the Library."

One can only speculate about the kind of library that would now be available to faculty and

students had this regulation been in place in 1965. While we are in the early stages of

implementing this new procedure it is clear that its success depends on an unprecedented

degree of cooperation between the Library and the Department in order to arrive at a mutually

acceptable assessment for adjudication by the appropriate committee (either the Senate

Committee on Undergraduate Studies or the Senate Committee on Graduate Studies). The

librarians believe that this offers an extraordinary opportunity for proponents of new courses to

ensure the presence of adequate library support in a way that has never before been possible.

Our intention is not to stifle academic initiative but to contribute to it by providing appropriate

library resources.

In preparing course assessments librarians now have a number of means at their

disposal which enable them to compare SFU holdings in considerable detail with literally

hundreds of academic libraries in North America. This improved, electronic access to other

library collections should prove helpful as the library and the individual departments try to arrive

at reasonable and mutually acceptable assessments of library resources.

SFU Libraries Annual Report 1992/93

Pg. 4

COLLECTIONS (continued)

Library Fire

Shortly before the library closed on November 5, 1992 a fire was deliberately set on the

sixth floor in the section devoted to pollution control, ecology and toxic waste management.

Quick action by security and library staff contained the damage to a relatively small area of the

stacks but, in the end, 968 volumes valued at approximately $85,000 were affected -- some

only minimally damaged but many ruined. 138 volumes were repaired, 366 rebound and the

rest will be replaced if they can be located. The University insurance policy will cover the

repair to the stacks and the repair and replacement of burned books but itwiH be some time

before this process is completed. In the meantime patrons looking for books which are

designated "BURNED" in the catalogue may go to Interlibrary Loans.

Future Plans

We expect that 1993/94 will be characterized by continuing pressure on the collections

and that we will be preoccupied by some of the following concerns:

1 ?

1) The acquisitions budget will be approximately $250,000 short. We expect to work

with the Senate Library Committee Serials Review Committee in order to reduce

our serials commitment by that amount, largely by substituting a document delivery

system for expensive, relatively seldom used journals.

The library will be implementing a new system of library liaison assignments which

will designate a liaison librarian for each department. The liaison librarians will work

with the departmental representatives in order to facilitate communication between

the library and the faculty.

We expect to facilitate and participate in a review of the allocations of library

resources which will be conducted by the Senate Library Committee.

We expect to continue to refine the process used to assess library collections and

to increase our ability to support new course offerings.

SFU Libraries Annual Report 1992/93 ?

Pg. 5

LIBRARY COMPUTER SYSTEMS AND SERVICES

Systems developments in the Library continued at a fast pace in 1992/93.

Public Workstations and Databases Added to Library's 5th Floor

With specially allocated University funds and money received for mounting the Electronic

Library Network OJAC Project (i.e., Online Journal Article Citations Project), SFU Library was

able to expand access to electronic journal indexes and document requesting services.

Patrons who have visited the fifth floor reference area in the WAC Bennett Library will have

noticed that the print indexes have been relocated and twenty microcomputer workstations

installed near the Reference Desk. These microcomputer workstations provide access to

twenty-three networked CD-ROM databases, and to the BRS databases and electronic services

available on the SFULIB menu, which runs on a VAX 4000 machine in Academic Computing

Services. Of particular usefulness to patrons is that searches conducted on any of these

databases can be captured to a file and subsequently transferred to a diskette, to the campus

pay printer queue (one printer is located on the 5th floor near the workstations), or to the user's

electronic mailbox. A help facility on these machines guides students to both electronic and

print resources of interest in particular subject areas. Most, and soon all, of these electronic

services will be available from the Belzberg Library as well.

CARL Uncover2: an Internet Online Journal Articles Delivery Service

Another service which has met with great interest is the CARL Uncover2 current contents

and document delivery service which is offered by the Colorado Alliance of Research Libraries

located in Boulder and accessible over the Internet. Once connected to CARL, the user can

look at the table of contents for a journal issue, or search for journal articles using title

keywords. Faxed copies of journal articles can be requested and paid for online using a credit

card or deposit account.

SFU Library's OJAC Pilot PROJECT (Online Journal Article Citations Project)

The OJAC Pilot Project, which was sponsored by the Electronic Library Network, has

been a notable success. For this project, Social Science and Humanities journal indexes were

made available on the BRS menu, and holdings for the participating libraries were linked to

these indexes. A student at either Belzberg Library or a participating University College Library

searches the database. Once a journal article of interest but not available locally has been

identified, the patron's name, student number, and phone number are entered on the screen.

An electronic mail message containing this information and the citation for the requested article

is sent to the specified library. A clerk at that library xeroxes the article for delivery. This type

of service reduces the cost of processing such a request at the borrowing library, since library

staff do not need to receive the request and process it, and at the lending library, since the

information transmitted in the request is accurate. A final report on this project will be available

soon. It is expected that the OJAC service, which SFU Library is proposing be instituted on a

fee basis for BC post-secondary libraries, will be of interest to many of these libraries.

SFU Libraries Annual Report 1992(93

Pg. 6

LIBRARY COMPUTER SYSTEMS AND SERVICES

(continued)

Library Systems and Academic Computing Services Cooperation

Co-operation between SFU's Academic Computing Services and the Library has

continued in 1992/93. The VAX computer upgrade was jointly funded. In addition, the Library

provided funds for a pay printer installed in the fifth floor Reference area near the public

workstations. ACS is maintaining this printer. Academic Computing Services continues to

provide support for the SFULIB menu and for BRS and Research Data Library tape services.

The products of this co-operation have benefitted the University Community and incurred lower

costs than if these departments had worked independently. It is to- be hoped that the-University

will continue to foster this type of co-operation.

Looking Ahead to 1993/94

Looking ahead to 1993/94, the Library is expanding its collection of electronic databases.

Numerous changes in the GEAC system are being implemented to accommodate the new

Loans Policy. We have also taken the first steps in the process of identifying a replacement

system for GEAC. Electronic library-related developments in the past and next few years

present exciting challenges and opportunities, for us and for SFU Library users.

STAFF DEVELOPMENT 1992/93

Library Training

"Collections Management and Development Institute", American Library Association (Toronto) -

Sharon Thomas

"Committing to customer service in libraries", British Columbia Library Association Workshop

(Whistler) - Karen Marotz

"How to find out what people really want to know", presented by Dr. Catherine Ross for the

Canadian Library Association - Sylvia Bell, Peter Bojsa, Poh Chan, Jack Corse, Maurice

Deutsch, Marilynne Finlayson, Ada Ho, Norma Marier, Karen Marotz, Mike McIntosh, Marjorie

Neiles, Nina Smart, Gail Tesch, Ed Weinstein, Carole Wisdom plus librarians from the University

of British Columbia, Capilano College, Vancouver City College and other post-secondary

institutions.

"Legal reference materials", Philip Hall, Legal Services Society - Karen Marotz, Mike McIntosh,

Nina Smart, Carole Wisdom

SFU Libraries Annual Report 1992193

Pg. 7

STAFF DEVELOPMENT 1992/93 (continued)

Academic Courses

"Preservation Microfilming", presented by CLA at UBC - Mary Harris

FPA 168 (Twentieth Century Art) - Carole Wisdom

Foundation Programme in Management for Women, SFU - Marjorie NeUes

Plain Language institute - Internship - Heather-Ann Tingley

Plain Language Project - internship - Heather-Ann Tingley

Spanish Conversation, Instituto Allende (San Miquel de Allende, Mexico) - Eve Szabo

Translation Workshop, Langara College - Aleksandra Zielinski

General Training Courses

"Diversity in the workplace", June Sharp, S.F.U. Employment Equity Office - Jenny Clifford (and

Loans staff)

"Effective listening Skills", Heather-Ann Tingley, SFU Writing & Publishing

Program

"Fire warden training at W.A.C. Bennett Library" - all librarians and continuing support staff

"Fire warden training and fire safety at Harbour Centre" - Jenny Clifford, Michelle Demopoulos,

Karen Marotz, Mike McIntosh, Corinne Peters, Nina Smart

"Grammar review", Heather-Ann Tingley, SFU Writing & Publishing Program

"How to satisfy every customer every time", Keye Productivity Centre - Nina Smart

"Let's give coaching a try", British Columbia Library Association Workshop - Jack Corse, Percilla

Groves, Karen Marotz

"Management Development I", SFU Human Resources - Mohamed Walji

"Management Development II", SFU Human Resources - Sarah Carroll

"Office ergonomics", S.F.U. Occupational Health and Safety Office - Jenny Clifford, Michelle

Demopoulos, Karen Marotz, Mike Mcintosh, Nina Smart

"Personal safety and security techniques", S.F.U. at Harbour Centre - Jenny Clifford, Michelle

Demopoulos, Karen Marotz, Nina Smart

SFU Libraries Annual Report 1992/93

Pg. 8

STAFF DEVELOPMENT 1992/93 (continued)

"Proofreading skills", Heather-Ann Tingley, SFU Writing & Publishing Program

S.F.U. Harrassment Policy Workshop - Karen Marotz, Mike McIntosh

"Successful recruitment and selection in the 1990s", June Sharp, S.F.U. Employment Equity

Office - Sarah Carroll, Luis Duran, Percilla Groves, Bel Jung, Karen Marotz, Marjorie Nelles,

Gisele Pomerieau, Anvar Rahemtula, Mohamed Walji

"Time Management" SFU Human Resources - Gisele Pomerleau

Computing and Electronic Information Courses

"ABI/Inform" - Poh Chan, Elaine Fairey

"Advanced DOS" Robyn Winterbottom

"CAN/DOC: Document Delivery from CAN/OLE" - Marjorie Nelies

"Company intelligence", Dialog Workshop - Corinne Peters

"Data-Star", Vancouver Online Users Group - Mike McIntosh

"Dialog basic", Dialog Workshop - Emily Sheldon, Elaine Fairey

"Dialog Beyond the Basics", Dialog Workshop - Carole Wisdom

"Dialog update", Dialog Workshop - Elaine Fairey, Nina Smart, Gail Tesch

"DOS I", S.F.U. Computing Seminar - Fiona Brady, Donna Brearley, Poh Chan, Sandra Church,

Michelle Demopoulos, Mary Harris, Judy Jackson, Viola Kasdorf, Lin Poison, Margaret Stirling,

Heather-Ann Tingley

"Epic and Carl/Uncover", Vancouver Online Users Group - Nina Smart

"Excel" - Viola Kasdort

"Faxon Canada" - Marjorie Nelles

"Filemaker Pro" - Viola Kasdort

Infomart Training Workshop - Corinne Peters, Elaine Fairey

"Introduction to Next", S.F.U. Computing Seminar - Mike McIntosh

•

"Introduction to computing at S.F.U.", S.F.U. Computing Seminar - Corinne Peters

"Introduction to UNIX (BC IT)"

- Ada Ho

SFU Libraries Annual Report 1992/93

Pg. 9

STAFF DEVELOPMENT 1992193 (continued)

"Introduction to UNIX Shell Script (BCIT)" - Walter Piovesan

"Market intelligence", Dialog Workshop - Elaine Fairey, Corinne Peters

"Navigating the Internet", an Online Course - Jack Corse

"Novell Network Management" BCIT - Neal Baldwin, David Binkley

"OCLC Prism System for Interlibrary Loans" - Nancy Blake, Margot Dykstra, Christine McConnell

"Pagemaker" - Viola Kasdorf, Marcela Adler

"UMI training workshop" - Corinne Peters

"Word", SFU Computing Seminar - Fiona Brady, Donna Brearley, Sandra Church, Mary Harris,

Judy Jackson, Lin PoIson, Margaret Stirling, Heather-Ann Tingley

"Word for Windows", S.F.U. Computing Seminar - Jenny Clifford

American

Conferences

Library

Association (San Francisco) - Percilla Groves, Lynn Copeland

Arnold Hauser and the Social History of Art: Modernism and Modernity (SFU Harbour Centre) -

Ralph Stanton

Association of Canadian Map Libraries and Archives - Poh Chan

Bibliotheque de France (Berkeley, California) - Ralph Stanton

Biological Basis of Language (Harbour Centre) - Aleksandra Zielinksi

British Columbia Library Association (Whistler) - Sylvia Bell, Percilla Groves, Mary Harris, Karen

Marotz, Marjorie Nelles, Gisele Pomerleau, Carole Wisdom, Lynn Copeland

British Columbia Information Policy Conference (SFU Harbour Centre) - Sylvia Bell,

Percilla Groves, Karen Marotz, Eve Szabo, Lynn Copeland

Canadian Library Association (Winnipeg) - Gail Tesch, Dave Binkley

Consumer Electronics Show (Las Vegas) - Neal Baldwin

Current Issues in Academic Librarianship. Beijng Agricultural University. Dave Binkley.

IASSIST (Madison, Wisconsin) - Walter Piovesan

LITA (Denver) - Lynn Copeland

lnglish: Writing with an Accent (SFU Harbour Centre) - Gene Bridwell, Charles Watts

SFU Libraries Annual Report 1992193

Pg. 10

STAFF DEVELOPMENT 1992/93 (continued)

Rare Books and Manuscripts Section (ALA) Conference - Gene Bridweil

Two Cities: Vancouver and Montreal - Aleksandra Zielinski

Visual Resources Association/College Art Association Conference (Seattle) - Carole Wisdom,

Norma Marier

Meetings

Academic Librarians in Public Services Meeting - Moninder Bubber, Elaine Fairey,

- -

Percilla Groves, Mike McIntosh.

ARLIS/NA Northwest Chapter - Carole Wisdom

Provincial, National and International Library Committees

British Columbia Library Association Executive: Carole Wisdom

British Columbia Library Association Conference on Information Policy Planning Committee:

Percilla Groves

British Columbia Library Association Awards Committee: Lynn Copeland

British Columbia Information Resource Sharing Commitee: Lynn Copeland

CAPDU Committee on Canadian Census Products: Walter Piovesan

Canadian Association of Research Libraries: Ted Dobb

COPPUL Committee on Federation of Data Libraries in Western Canada: Walter Piovesan

CUFAJBC Council: Percilla Groves

ELN Advisory Committee: Ted Dobb

ELN Interlibrary Loans Working Group: Marjorie Nelles

ELN Reference Databases Working Group: Dave Binkley, Percilla Groves

ELN Media Working Group: Carole Wisdom

ELN Technical Working Group: Lynn Copeland

IASSIST Editor: Walter Piovesan

ICPSR Representative for SFU: Walter Piovesan

SFU Libraries Annual Report 1992193

Pg. 11

STAFF DEVELOPMENT

1992/93

(continued)

NET Advisory Committee: Ted Dobb

OJAC Advisory Committee: Paul Baldwin

Vancouver Freenet Hardware/Software Commitee: Lynn Copeland

Working Committee on Rules of Archival Description for Machine Readable Data Files: Walter

Piovesan

Presentations Given

"1992 State-of-the-art report British Columbia". Presentation to the WesCan/ASIS conference,

Regina. September 1992. Read by Ann Doyle, prepared by Moninder Bubber.

"Recruiting and selection in Libraries". Presentation to University College of the Fraser Valley

Library Technicians British Columbia Library Association. Annual Conference, Whistler, B.C.

Karen Marotz.

"Electronic reference services". November 25, 1992. Presentation to U.B.C. School of Library,

Archival and Information Studies, Karen Marotz.

"Fishing the databanks: machine readable datafiles - new library resources". April 1992.

Presentation to the Atlantic Provinces Library Association, Walter Piovesan.

"SFU Online Library Services". SLAtS Library Automation:. Lynn Copeland

"The Electronic Library Network: a user and manager perspective". LITA, Denver, Sept. 92.

Lynn Copeland.

"The OJAC Project". BCLA. Lynn Copeland

"Star gazing to navel gazing: the Internet". BCLA, Whistler, 1992. Lynn Copeland.

"Optical data storage technologies". Beijng Agricultural University, May, 1992. Dave Binkley.

"ILL Management Software - AVISO". University of Victoria, University of Alberta, ELN. Dave

Binkley.

SFU Libraries Annual Report 1992/93

Pg. 12

LIBRARY FACILITY PLAN: Highlights of the Final Report.

This report was prepared by Aaron Cohen Associates, Croton-On-Hudson, NY on

contract to the University's Facilities Management. The Final Report was completed on May

15, 1992.

Space for Library Expansion is Limited Because of the Campus Site.

The W.A.C. Bennett Library's building is almost at capacity, but some space will become

available internally over the next several years. The architects for the campus master plan

have determined that it is feasible to build a 7,897 GSM (gross square meter) or 85,000 GSF

(gross square feet) maximum sized addition on the north side of the existing building. This is

57% less than the anticipated ten year building expansion requirement of 18,162 GSM or

195,477 GSF, if a conventional approach to expansion is taken.

Problems with the Existing Library Building:

The organization of the book shelving does not encourage patrons to browse effectively.

The aisles are too narrow and do not meet the present BC Building code requirements

for handicapped patron access. The shelves are too crowded. The shelving is not

secured properly for the earthquake zone rating.

Seating is both insufficient, and also of poor quality. Only half of the 990 general study

seats are usable. In many areas chairs are so jammed together that, except during

exam and paper writing times, students prefer to study elsewhere.

The layout and organization of collections and services need to be improved. Library

Reference services are located inappropriately on the 5th floor instead of the entry level

(3rd floor). Serials publications are too distant from the entry level. Heavily used

services and collections should be relocated nearest the entry level.

Proposed Solutions for Expanding and Improving the Library Building.

While the current site has limited expansion capacity, it appears to be the best location

for a centralized library service on SFU's Burnaby campus. With respect to the Library building,

the immediate and long range priorities are:

a. ?

to plan building expansion and renovation such that approximately 50 % of net

•

assignable space is allocated to housing collections, 25 % to student study

seating, 15 % to staff work and transaction areas, and 10 % to library instructional

and user information services.

SFU Libraries Annual Report 1992/93

Pg. 13

LIBRARY FACILITY PLAN: Highlights of the Final Report (continued)

Proposed Solutions for Expanding and Improving the Library Building (continued)

b. ?

to continue to develop library information services which utilize state-of-the-art

and innovative methods of computerized access and delivery coupled to

traditional and familiar hardcopy methods so that patrons can do research and

obtain information which they require in the most effective manner.

C. ?

to divide library expansion and renovation into three phases which work toward

the layout and configuration described in the report The essential component of

this expansion and reorganization plan involves dividing the Library's collections

into two parts: (1) open access shelving in the existing building to hold

approximately 700,000 volumes, and (2) limited or closed access shelving of the

less heavily used part of the Library's collections.

d. ?

Three alternatives are suggested to house the non-actively used part of the

Library's collections: (1) off-site collections warehousing, (2) on-site compact

storage shelving built as part of a Library addition; or (3) an on-site robotic

storage and retrieval book facility built as part of a Library addition. One of these

three alternatives for collections storage would revitalize and extend the life of the

existing Library facility beyond the report's planning horizon.

LIBRARY LOANS POLICY CHANGED TO IMPROVE

MATERIAL AVAILABILITY

A motion to change the Library Loan Policy to improve material availability was

made by Robert Cameron at the June 16, 1992, meeting of the Senate Library

Committee. A revised motion made at the July 10, 1992 Senate Library Committee

meeting asked the University Librarian to develop alternatives and recommendations for

a new loans policy and other policies affecting material availability by September 30,

1992. The report was to contain budget impact assessment of policy alternatives, a plan

for surveying the University community, and a timetable for implementing a new loan

policy in the 1993/94 academic year. This report was completed on schedule and

reviewed by the Senate Library Committee at its meeting of October 6, 1992. The

Senate Library Committee passed two motions as follows:

(1) "That we approve, in principle, a new loan policy based on a one-week loan

period for high demand hems, a 3-week loan period of moderate demand hems,

and a semester loan period for low demand items;" and (2) That one-week

and three-week loans use a hold arrangement."

SFU Libraries Annual Report 1992/93 ?

Pg. 14

LIBRARY LOANS POLICY CHANGED TO IMPROVE MATERIAL AVAILABILITY

(continued)

The University community was informed about the proposed loan period changes and

responses were solicited during October and November. At its December 3, 1992 meeting the

Senate Library Committee reviewed the University community's response to the proposed

changes and passed the following motion:

To recommend to Senate a new loans policy based on the following principles:

1. Material is to be classified in two categories:

low-demand material subject to semester-based

loans, and

higher-demand material, initially not to exceed

10 % of the collection, subject to 3-week loans.

2. Highest-demand material is to be temporarily subject to

one week loans during peak usage periods (as measured

• ?

by the number of outstanding holds).

3. A hold system (rather than a recall system) is to be used

for material out on one week or three week loans.

Senate approved this recommendation at its January 1993 meeting. A Library Loans

Project Management Task Group was established by the University Librarian to plan

implementation for the 1993 Fall semester. On April 5, 1993, the Senate Library Committee

approved changes in the Loans Regulations with amendments to the revised regulations as

proposed by the Library's Loans Project Management Task Group.

SFU Libraries Annual Report 1992193 ?

Pg. 15

REVISED LOAN REGULATIONS

APPROVED BY THE SENATE LIBRARY COMMITTEE

General Loans

Previous ?

Beginning Fall 1993

Loan Period ?

Semester loan; items may be recalled Semester loan; guaranteed for 3

low demand ?

after two week loan,

weeks; may be recalled.

2nd hold triggers 1 week loan.

Loan Period

More than two holds triggers high-use 3 week loan; second hold triggers one

high demand

reserves,

week loan.

Renewals

No maximum renewals for semester if

Maximum two renewals for same loan

no recalls,

period if no holds.

Bulk renewals after set date in library

No bulk renewals.

or by phone.

Renewals on a per title basis before

due date in library or via LVIS

telephone system.

Holds/Recalls

Requested at recalls desk;

Patron placed on OPAC or dial-in or

staff placed.

Fines

$1.00 per item.

$1.00 per day per item.

low demand

Fines start on 3rd day of classes of

$50.00 maximum.

following semester.

Fines start on 3rd day of classes of

High demand

$25.00 max for recalled items.

$50.00 max for one and 3 week loan

Fines start day after item due.

and recalled items.

Fines start day after item due.

Stops

Any overdue books 2 days after

Immediate when any item overdue or

low demand

Immediate after failure to return

Immediate when any item overdue or

High demand

recalled items.

fines owing.

Lost books charge

$10.00 processing charge and

$20.00 processing charge and

standard book price assessed 49 days

standard book price charged 15 days

after item due.

after due date for high demand; 30

days after due date for low demand.

SFU Libraries Annual Report 1992/93

Pg. 16

Revised Loans Regulations approved by the Senate Library

Committee (continued)

Reserves

Previous

Beginning Fall 1993

Loan Period

Renewals

Limits

Holds/Recalls

Fines

Stops

Lost books charge

If no holds, no maximum.

9 reserve items on loan

to one patron at a time.

Staff placed.

1 hold per item.

Only if hold on item:

$1.00 per hour to

$5.00 max per day to

$25.00 max per item.

Immediate after failure to

return item with hold.

$10.00

processing charge and

standard book price.

Photocopies $0.1 0/page

plus $0.25 for folder.

In-person renewals only;

if no holds, no maximum.

Immediate when any item

overdue or fines owing.

$20.00 processing charge and

standard book price

assessed 15 days after due.

Photocopies $0.20/page

plus $1.00 for folder.

Tapes $10.00.

SFU Libraries Annual Report

1992/93 ?

Pg. 17

STRATEGIC PLAN

In December 1990, the Library developed a strategic plan with the following mission:

"As the heart of the University, the S.F.U. Libraries are dedicated to

the mission of providing access to collections, services and

facilities of the highest possible quality in support of the teaching,

learning and research goals of the University community."

In support of this mission, five objectives were identified to be implemented by the end of

fiscal year 1993/94:

• improve the physical environment;

• enrich the collection;

* expand and improve use of appropriate technology;

* improve staff/management relations;

* improve external communications.

Significant progress has been made toward achieving these ambitious objectives.

However, some of the priorities of the Library have been modified since the plan was

formulated due to a variety of factors including: the University Library Review; the report of the

Library Review Implementation Committee; advances in technology and the campus computing

environment; and the shortage of additional funding: As a result, the Library intends to review

and update the goals and objectives of the Strategic Plan in Fall 1993. This summary highlights

progress toward the five current objectives.

Physical Environment

A major achievement toward this objective was the completion of the report by Aaron

Cohen and Associates entitled "Simon Fraser University Library Facility Plan". This report calls

for the expansion and reorganization of the library building in three phases over the next

decade and outlines a plan to guide this expansion.

In addition to the long-range plans for improving the library outlined in the Cohen report,

more immediate improvements have been made in the Reference area and in Reserves and to

heat, ventilation and lighting levels in various areas of the building.

Collections

Progress has been steady toward the objective of enriching the collection. In particular,

the new University Senate policy, which formally links new course approvals and new resources

for the Library funded by departments, holds the promise of developing collection strengths in

expanding areas of research and teaching. In addition, with the assistance of the Development

Office, donations to support library collections and the Library Endowment Fund have increased

significantly.

SFU Libraries Annual Report 1992/93

Pg. 18

STRATEGIC PLAN (continued)

Technology

The highlight of work toward this goal has been the successful installation of a CD-ROM

Local Area Network accessible from the Bennett Library 5th floor public workstations and

partially accessible from Belzberg and the mounting of numerous databases on BRS which can

be widely reached through the campus network or by dialing in. This use of technology has

greatly enhanced the ability of students, faculty and staff to gain easy access to the vast stores

of information in electronic form.

Two new areas of interest related to technology have emerged in the past year: systems

changes to implement the new loans policy; and the progressive computerization of the

interlibrary loans process.

Staff/Management Relations

Work to improve staff/management relations has concentrated on regularly scheduled

informal meetings between the University Librarian and staff at all levels, specific projects within

Library Divisions, and the many cross-divisional and cross-grade Library Task Groups which

have tackled important library issues related to the University Library Review. The result

appears to be a better flow of information which the Library believes is leading to improved

communication between staff and management.

External Communications

One of the primary achievements in this area has been the development of a plan for a

formal liaison program to reach all faculty. This plan, recommended by a Library Task Group

as part of the follow-up to the University Library Review, outlines activities to be undertaken by

librarians with responsibilities for faculty liaison, eg. library instruction, preparation of library

guides, selecting books from approval shelves and forms, and conveying the needs of the

faculty members to division heads for action. The recommendations were approved by the

Library Review Implementation Committee and the program is currently being implemented.

SFU Libraries Annual Report 1992/93

Pg. 19

SAMUEL AND FRANCES BELZBERG LIBRARY

The Samuel and Frances Belzberg Library has experienced rapid change and

expansion in its services and resources over the past year. It continues to serve the traditional

library needs of the students, faculty and staff of Simon Fraser University at Harbour Centre.

However, advances in technology, particularly in electronic access, have resulted in a

significant increase in the amount and type of information Belzberg can provide as a small

branch library.

In fiscal year 1992/93, library staff handled almost 43,000 requests for information, an

increase of 17% over 1991/92. Although the number of people coming into the library, 142,511,

is down 1 % over last year, this can be attributed to the decrease in undergraduate enrollment at

Harbour Centre and increased ease of accessing the library electronically from home or office.

In September 1992, Belzberg Library was able to increase its weekly hours of service to

60 from 58. The library is now open later on Friday evenings, primarily to serve the needs of

the Weekend Executive MBA program. A staff of two full-time and two part-time librarians, two

support staff at Harbour Centre and one in Burnaby provide a complete range of library public

services during all hours the library is open. These include circulation, reference assistance,

database searching, reserves for downtown courses, access to interlibrary loan and delivery of

items from the Bennett Library. Over the past year library staff have noted a fuller use of all

library services; library users have more sophisticated information needs and librarians are

spending more time instructing them on the range of options.

The number of electronic resources available at Belzberg Library has expanded

significantly. In addition to computerized catalogues at S.F.U., U.B.C. and other B.C. college

and public libraries. Belzberg users can gain access to thousands of references to journal

articles or technical reports on almost any subject. Large databases mounted at the Bennett

Library can be searched without librarian assistance at Belzberg and Bennett Libraries, through

the campus computer network or by dialing in. One of these databases provides tables of

contents to over 10,000 academic journals. Others permit specialized searches in the areas of

business, social science and the humanities. Another computer network at Bennett Library

using CD-ROM has expanded the subject access to include medicine, health, language and

literature. Finally, Internet access enables students at Belzberg Library to search the

catalogues of libraries around the world.

Electronic resources generally identify citations to books and articles. To ensure that

students can obtain the physical book or the full text of the article, Belzberg Library relies

heavily on the resources of the Bennett Library and the cooperation of other libraries through

interlibrary loan. A daily courier delivery moves library material between the two campuses. In

fiscal year 1992/93, more than 4,800 items were transferred from Burnaby for Harbour Centre

students, faculty and staff, an increase of 24% over 1991/92. Belzberg Library has also been

involved in the innovative OJAC pilot project sponsored by the Electronic Library Network to test

electronic document delivery.

SFU Libraries Annual Report 1992/93 ?

Pg. 20

SAMUEL AND FRANCES BELZBERG LIBRARY (continued)

Despite the accessibility of material from Bennett Library and other institutions, Belzberg

Library has a commitment to building a core collection of books and journals at Harbour Centre.

The library has maintained its reference subscriptions, reserve materials for downtown courses

and collection of over 800 journals on micro cassette as well as adding titles in business,

gerontology and liberal studies.

Over the next few years, Belzberg Library hopes to develop its resources, both print and

electronic, to meet the expanding needs of the Harbour Centre campus and associated

downtown community initiatives. The major challenge for the library will be to identify additional

sources of funding to maintain and expand the collection and to ensure that Belzberg Library

remains a valuable resource for the university.

Samuel and Frances Belzberg Library: Selected Statistics

1992-93

. ?

General Information ?

Mediated Database Searches

Use of Collection

1991-92

Difference

Library Instruction

• ?

Tours and Classes ?

Number of Participants ?

SFU Libraries Annual Report 1992/93

Pg. 21

APPENDIX A

ACQUISITIONS EXPENDITURES FOR 1986/87 TO 1992/93: UNIVERSITY FUNDS

Resource & Envi Mgmt.

Master Lberal Studies

Spanish/Latin Amer. St.

$44,072.16 ?

$48,128.45 ?

$44,200.08

$37,964.

SFU Libraries Annual Report 1992/93

Pg. 22

APPENDIX A (continued)

ACQUISITIONS EXPENDITURES FOR 1986/87 TO 1992/93: UNIVERSITY FUNDS

(continued)

$730,273.92

1986/87

Research Data Library

$217,887.15

$2,019,575.45 $2,057,628.24

$1,761,491.18

FUNDS

NOTE:

These figures are based on expenditures recorded in Library's GEAC system before final reconciliation with SFU Dept of Financial

Services. Minor discrepancies may occur. In addition, these figures reflect expenditures against the University allocation and

miscellaneous revenues.

SFU Libraries Annual Report 1992/93 ?

Pg. 23

1K'11Ti;4:]

r_.^ 

ACQUISITIONS GRANTS AND ENDOWMENTS 1986/87 TO 1992/93

GRANTS & ENDOWMENTS

1992193

1991/92

1990/91

1989/90

1988/89

1987/88

1986/87

Assoc of Canadian Publishers

$0.00

$22,500.00

$0.00

B.C. Hydro Development Fund

Development Fund Donations

Maureen Wallace Memorial Book Fund

Rodgers, Gordon & Goldie

SSHRC - Canadian Publishing

SSHRC -TINGLEY -Wordsworth 1991-93

$6,000.00

$0.00

SSHRC - Wordsworth (6000-8019

SSHRC - Wordsworth Specl(6000-8017

$0.00

$1,125.00

$0.00

SSHRC - Wordsworth (2000-0040)

$0.00

$3,075.33

$6,583.16

SSHRC- Wordsworth Special 93

$42,441.18 $19,487.30

$33,261.51 $14,277.43 $15,925.04

$2,071,905.67 $1,777,416.22

EXPENDITURES

SFU Libraries Annual Report 1992/93

Pg. 24

APPENDIX C

EXPENDITURES FOR MONOGRAPHS VS SERIALS BY DISCIPLINE 1991/92 TO 1992/93

19921931

I ?

1991/972]

APPLIED

MONOG

MONOG

SCIENCES

39%

49%

ARTS

Master Liberal Studies

Spanish/Lat. Amer. St.

52%

48%

$883,780.42

53%

47%

BUSINESS

SCIENCE

Biological Sciences

$443,160.48

10%

90%

94%

91%

breakdown)

Research Data Library

10%

UNIVERSITY

SFU Libraries Annual Report 1992/93

Pg. 25

APPENDIX C (continued)

EXPENDITURES FOR MONOGRAPHS VS SERIALS BY DISCIPLINE 1991/92 TO 1992/93

L199v93

MOUNT ?

MONOG

SRL5

[1991/92

MONOG

13%

MISCELLANEOUS

NOTE:

These figures are based on expenditures recorded in Library's GEAC system before final reconciliation with SFU Dept of

Financial Services. Minor discrepancies may occur. In addition, these figures reflect expenditures against the University

allocation and miscellaneous revenues.

"Binding expenditures are not included in the "monographs" vs "serials" breakdown

SFU Libraries Annual Report 1992193 ?

Pg. 26

. ?

APPENDIX D

I ?

Library Collection Recorded Usage by Loans Category

Loan Period

Catego,v

General Stacks

Special Collections

Subtotal

Belzberg

Usage Count 1991/92

Usage Count 1992/93

% inc./dec.

is determined by a count of books reshelved from tables and carrels in

the Libary.

** Journals included in General Stacks "In Library Use" materials for 91/92 and 92/93.

Future totals of General Stacks and Journals will be separated.

SFU Libraries Annual

Report 1992/93 ?

Pg. 27

APPENDIX E

INTERLIBRARY LOANS

Years Ending March 31st

Total Interlibrary Lending ?

Total Interlibrary Borrowing

11,347 ?

11,014

Borrowing requests

(submitted at counter)

13,622 ?

13,936

Lending requests

(submitted by other Libraries) ?

17,490 ?

18,353

SFU Libraries Annual Report 1992193

Pg. 28

APPENDIX F

TELEBOOK SERVICE USE

996 ?

1,949

698

Telebook Library Services provides supplemental materials to SFU students taking

courses at-a-distance.

The largest increase has been in the use of videotapes in support of Distance

Education courses. Telebook has a collection of approximately 550 videotapes

which are mailed to students who have no access to the Knowledge Network.

With the exception of videotapes, statistics for the fiscal year ending 1993 are down.

This is attributable to some cost saving measures introduced by Telebook during

the course of the last year.

Graduate student use of the service has been reduced, as well as some activities

from departments. Certain special topics courses no longer have access to

Telebook unless special arrangements are made through the departments.

Telebook no longer provides material via Interlibrary Loan.

Furthermore, Telebook introduced geographical boundary restrictions for patrons as

well as restrictions on the amount and type of supplemental materials sent.

Directional Reference Research

Special Collections *

188

Theses*

221

Research Data Library 403

SFU Libraries Annual Report 1992/93

Pg. 29

APPENDIX G

REFERENCE STATISTICS

WAC Bennett Library

Research Data Library

1991/1992 ?

Directional questions include Special Loans. This covers 5th Floor, FAR and RDL.

1992 /1993

* Transferred out of Reference as from September 1992. During 1992/93 the Research Data Library developed an

interface which allowed them to share CANSIM data with UBC.

SFLJ Libraries Annual Report 1992/93 ?

Pg. 30

APPENDIX H

ORIENTATION TOURS

INSTRUCTIONAL SESSIONS

WAC Bennett

Belzberg

SFU STUDENTS. FACULTY, STAFF

Instructional

Tours Numbers Sessions ?

1 Community Groups include: International Baccalaureate Programme students and various

other high school and post-secondary groups.

2Statistics incomplete for instructional sessions.

3Complete statistics available for 9 months only.

SFU Libraries Annual Report 1992/93

Pg. 31

APPENDIX I

DATABASE SEARCHES PERFORMED BY REFERENCE LIBRARIANS

1991

1992 ?

1992-1993

NOTE: By the Fall Semester 1992, several databases of citations in tape and CD-

ROM form were available for searching by students and faculty. The

number of searches conducted by librarian intermediaries dropped at both

libraries with the introduction of the new technology.

SFU Libraries Annual Report

1992193

Pg. 32

. ?

APPENDIX J

GROWTH OF COLLECTIONS ?

March 31. 1992 Net Growth March 31. 1993

Volumes - Unclassified ?

Total Letterpress Volumes:

Microfiche (sheets/cards)

Manuscripts (Linear metres)

(Research Data Library)

CD-ROM Reference Databases

Tape-mounted Reference