1. TABLE OF CONTENTS
  2. INTRODUCTION
  3. COLLECTIONS
  4. TABLE C - GROWTH OF LIBRARY COLLECTION
  5. I'm going 0
      1. Technological and Digital Services
      2. MAPS/DATA/GIS Services
      3. Documentary Delivery Services
      4. Processing Services
  6. SAMUEL AND FRANCES BELZBERG LIBRARY

FOR INFORMATION
S

...
SIMON FRASER UNIVERSITY LIBRARY
WAC BENNETT LIBRARY
8888
University Drive
Burnaby, BC V5A
1S6
Phone: 604-291-4084
Fax: 604-291-3023
Website: www.Lib.sfu.ca
-
HARBOUR CENTRE
SAMUEL
&
FRANCES BELZBERG LIBRARY
• 515 West Hastings Street
Vancouver, BC V6B 5K3
.
Phone: 604-291-5054
5
Fax: 604-291 -5052
-
Website: www.harbour.sfu.ca/belzberg/
S
SURREY CAMPUS LIBRARY
S
-
2400 Central City
- S
10153 King George Highway
-
S
• ••
Surrey, BC V3T 2W1
Phone: 604-268-7417
• Fax: 604-268-7420
Website: www. lib. sfu .ca/about/surrey/
.
.
.
S

SIMON FRASER UNIVERSITY LIBRARY
AnnualReport2002/2003 .. 'w
SIMON FRASER UNIVERSITY LIBRARY
AnnualReport2002/2003
TABLE OF CONTENTS
INTRODUCTION.............................................................................................2
COLLECTIONS...............................................................................................2
LIBRARYSERVICES .........................................................................................4
LOANS AND PUBLIC SERVICES
................................................................................4
REFERENCE SERVICES
........................................................................................4
LibraryInstruction Services ......................................................................... 4
MediaServices .........................................................................................5
TECHNOLOGICAL AND DIGITAL SERVICES
.....................................................................5
TechnologicalServices
...............................................................................5
DigitalServices
........................................................................................6
M...APS/DATA./GIS
SERVICES
................................................................................6
DOCUMENTARY DELIVERY SERVICES
..........................................................................6
PROCESSING SERVICES
.......................................................................................6
.
LIBRARY SPACE AND CHANGES ..........................................................................7
C' A LAI IITI A LI F% rn A kid-ITC nITI 7
#' I Inn A
.7
SURREY CAMPUS ...........................................................................................8
EVENTS....................................................................................................... 8
CULTURAL
EVENTS
..........................................................................................8
LIBRARY AND UNIVERSITY EVENTS
...........................................................................8
TOURS
.......................................................................................................9
STAFF........................................................................................................9
GIFTS........................................................................................................10
TABLE A - RECORDED USAGE OF LIBRARY COLLECTIONS..........................................11
TABLE B - DOCUMENT DELIVERY SERVICES ........................................................... 12
TABLE C - GROWTH OF LIBRARY COLLECTION.......................................................13
TABLE D - PUBLIC SERVICES ACTIVITIES ..............................................................14
TABLE E - SAMUEL AND FRANCES BELZBERG LIBRARY .............................................15
TABLE F - SURREY CAMPUS LIBRARY ..................................................................16
TABLE F - SURREY CAMPUS LIBRARY
SERVICE
CATEGORY
2002103
User Assistance*
Total Enquiries
864
Use of Collection*
Total Use
20,633
Items from Bennett
694
Library Instruction*
Instructional Sessions
10
Number of Participants
252
*Stats collected for the first time in 2002/2003.
16

tw"
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
Z W
-is

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INTRODUCTION
am
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
.,,
TABLE E - SAMUEL AND FRANCES BELZBERG LIBRARY
Just as I began to write this introduction, the following crossed my desk:
,
SERVICE
% Change from
CATEGORY
2002/03
2001/02
Previous Year
"The Simon Fraser University Library ...
is Alexandria on a space ship ...
the mother ship: it's vast, it's warm, it hums... The holdings seem to go on
.
forever and I sniff through the stacks like a distracted truffle pig
Use of Library
130,874
114,014
15%
Siddhartha, E. M. Forster on Virginia Woolf, The Structure of Scientific
Revolutions, Art Deco and Aubrey Beardsley, Jean Rhys, commedia
User Assistance
delI'arte, Aristotle - too greedy to focus on any one subject for long."
Total Enquiries
35,856
38,425
7%
General Information
27,486
29,371
-6%
-
Annabel Lyon, "Reading Room", Geist
49,
p.
71
Reserves
1,822
1,984
-8%
Total Reference
6,548
7,070
-7%
How
wonderful to have someone so talented with words that express what many of us envision for the
E-mail Reference *
1,529
1,283
19%
SFU Library only in our minds. With the increasing strength of our collections, donations coming from
around the world, and our electronic resources being housed around the world, perhaps it's not too far
Use of Collection
fetched to think that they go on forever. We continue to be grateful to the many people who contribute to
Total Use
25,286
23,991
5%
the Library - books, papers or endowment funding - and to the University Administration which continues
Circulation
15,725
13,837
14%
to show its belief in the importance of a robust university library through its support of the collection
In-Library Use
9,561
10,154
-6%
budget.
Items from Bennett
8,808
7,233
22%
The Library continues to evolve as an important campus place for research and learning. The
Items Delivered to Bennett
1,569
1,423
10%
introduction of the Information Commons in summer 2003, renovations to the Belzberg Library, and the
Library Instruction
relocation of the Surrey Library into the centre of SFU Surrey all serve to enhance our on-site services.
Instructional Sessions
77
67
15%
Our slogan 'Our Library is where YOU are' continues to focus our attention on services within the Library,
Number of Participants
446
378
18%
from offices, and off campus. I want to particularly thank staff for the high standard of service each of
them provides in fulfilling our goals.
*Included in Total Reference

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COLLECTIONS
In 2002/2003 the Library continued the trend, particularly with respect to journal collections, of moving
titles online. Participation in regional and national consortia facilitated this; the Canadian National Site
Licensing Project (CNSLP) brought the Library a favourable deal for Elsevier's Science Direct online,
adding 900 new e-journal titles to the collection, and the Council of Prairie and Pacific University
Libraries (COPPUL) offered the Wiley lnterscience e-journals, adding over 260 new titles to the e-journal
collection. During the year the Library passed the important milestone of having more e-journal titles
online (8000+) than in print (7000) and began to track and analyze usage patterns of the e-journal
collection.
Use of e-journals and their incorporation into scholarly activities has increased substantially from year to
year. For example, users downloaded over 1900 articles per month from
Nature, the Library's most
popular e-journal. The increase from year to year in e-journal usage is not only due to the Library's
expanding collection of e-journals, but a shift in research techniques. As a result of this shift, it has
become extremely important to track the use/cost ratio of e-journal packages to ensure that the library is
receiving good value from its e-journal collections. For example, staff tracked the use of previously
2
15

E
:
SIMON FRASER UNIVERSITY LIBRARY
Annual
W9
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
TABLE D - PUBLIC SERVICES ACTIVITIES
unsubscribed titles against those that had previously been held in print, and were pleased to see that
the new titles were receiving a significant amount of use. The most popular title in the Project Muse
Collection,
Journal of Democracy,
was a title the Library did not have before licensing the e-journal
USER
Directional Reference
%
Change from
package. Similarly, the second most popular title Numerical Algorithms,
part of the Kluwer Collection,
ASSISTANCE
Queries Questions 2002/03
2001/02 Previous Year
was previously unsubscribed. In other collections 20% of titles in the top "50" from a given publisher are
Service Location
titles that the Library did not subscribe to before licensing the package.
AskALibrarian E-mail
1,569
1,569
1,283
22%
AskUsLive*
654
654
n/a
n/a •
In addition to purchasing e-journal packages, a significant number of e-books were added to the
LibHelp E-mail
439
439
521
-16%
collection: Oxford English Dictionary on-line, Oxford Reference on-line, a collection of over 100 Oxford
Belzberg Library
29,308
5,019
34,327
37,142
-8%
Subject Encyclopedias, and the IT Pro Collection of Books 24X7. Usage statistics for these resources
Surrey Library
854
854
n/a
n/a
have been excellent and it is an indication that demand for these resources is increasing. While
Fine Arts Room
622
1,057
1,679
1,823
-8%
maintaining a strong emphasis on collecting traditional monographs, accounting for approximately 30%
Information Desk
15,140
15,140
15,460
-2%
of collection expenditures, the movement toward e-book collections will be in selected formats (e.g.
Maps/Data/GIS
1,906
1,906
1,379
38%
reference sources) or subject areas (e.g. information technology).
Reference Desk
4,875
26,640
31,515
28,892
9%
Special Collections
189
293
482
627
-23%
To support access to the Library's e-journal and e-book collections, significant resources were invested
Theses Help
850
850
986
-14%
in website linking features, making access to electronic resources from outside the Library and from off
Totals
50,984
38,431
89,415
88,113
1%
campus easier. The active use of the e-journal collection and online services demonstrates that
*AskusLive operations began in June 2002.
members of the SFU community are utilizing and realizing the benefits of these investments.
USER INSTRUCTION
#
Classes
#
Students
#Classes
#Students
Aside from collection expenditures, the Library initiated a membership in BioMedCentral on behalf of
2002103
2002103
2001/02
2001/02
SFU. An institutional membership with BMC waives the publication fee for use of its peer-reviewed
Instruction Service
journals. The Library also hosted a discussion of open access publishing with Jan Velterop,
Belzberg Library
77
446
67
378
BioMedCentral's Publisher, SFU faculty, librarians, and members of the local library community attended
Bennett Library (general)
25
269
64
2242
this event. The Library views the BMC membership and events such as this one as an important way of
Bennett Library
358
9621
356
8223
supporting significant developments aimed at transforming the scholarly publishing environment.
(course-integrated)
Surrey Library
10
252
n/a
n/a
"I
am sending this notice to both of my current classes, as I consider it 'extremely
Totals
470
10,588
488
10,844
important' if not urgent information. SFU's electronic library resources allow
%
Change
-4%
-2.4%
all of us to do more on-line research than ever before..."
-
SFU Professor
Significant New Resources:
• 20th Century American Poetry (Chadwyck Healey Literature Online)
• Books 24X7 IT Pro Collection
• BioOne Journals Online
• Canadian Newsstand
• CIHM Canadian Monographs 1900-1920 (Microfiche)
• Elsevier Science Direct Journals
• EngNetBase
• JSTOR Language and Literature Collection
• Oxford English Dictionary and Reference On-line
• Peter Trower Papers and material relating to the late artist/poet Roy Kiyooka
• Routledge Encyclopedia of Philosophy On-line
S
• Wiley lnterscience Journals
• Wiley Encyclopedia of Telecommunications
• Wiley Encyclopedia of Electrical and Electronics Engineering
14
3

Sound
Recordings**
9,601
-1,697
7,904
Videotapes***
252
2,057
2,309
MAGNETIC FORMATS
Electronic Journals (EJDB + RDL files)
9,675
5,838
15,513
Electronic Monographs (computer count)
7,507
1,961
9,468
Database Licenses
144
10
154
CURRENT SERIAL SUBSCRIPTIONS
Print and Microform Subscriptions
7,983
-151
7,832
Computer Count Adjustment
-20
-631
-651
Subtotal Print and Mircoform
7,963
-782
7,181
Subscriptions
Electronic Subscriptions (e-journals, RDL,
9,819
5,848
15667
databases)
Total Current Subscriptions
17,782
5,066
22,848
*Note: Surrey holdings included for the first time.
**Note: First time computer count.
***Note: First time computer count + Surrey included for the first time.
1
N
'
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
LIBRARY SERVICES
Loans and Public Services
In response to patron feedback, a number of services were improved in the Loans Division. In
November the Library extended its Monday to Friday evening hours and implemented a curbside book
return bin for easy drop off service. Line-ups for both computers and the reference desk required the
Library to implement new signage including five-minute express stations near the entrance of the library
and a lineup queue for computers on the upper floors. The five-minute express stations allow students
and faculty to look up the title of a book or do a quick e-mail without having to wait too long in a lineup.
Increased access to gift materials was accomplished by inputting information online, making materials
available to users in advance of full processing. On-line Prof Copies continued to be popular; a total of
85 courses (an
11%
increase) generated 1,460 on-line files over the year. The self-serve cassette tape
duplicating service for course lecture tapes, which was developed in 1997, is still a popular service.
Electronic Reserves Services, a new service that was offered in the fall, allows faculty to request that
web links be added to their reserves list. These links can be websites or articles in electronic journals.
Faculty can also set up access so that Departmental Assistants or Teaching Assistants can manage their
links.
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
•**

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TABLE C - GROWTH OF LIBRARY COLLECTION
COLLECTION
CATEGORY
Collection Size
Mar
31, 2002
Net
Growth
2002/03
Collection Size
Mar
31, 2003
LC Classified Volumes
1,087,690
1,116,521
Computer Item Count
Adjustment*
-2,502
13,032
Adjusted Classed Volumes Count
1,085,188
44,365
1,129,553
Unclassed Volumes (journals)
253,479
8,508
261,987
Unclassed Volumes (StatsCan)
6,513
-237
6,276
Subtotal Letterpress Volumes
1,345,180
52,636
1,397,816
Microfilm (# of reels)
47,778
783
48,561
Microfiche (# of sheets)
1,125,178
11,567
1,136,745
Microfiche Volume Equivalencies
803,698
8,262
811,960
(i.e., 1 / 1.4)
Subtotal Net Micromaterial Volumes
851,476
9,045
860,521
Total Print Volume Holdings
2,196,656
61,681
2,258,337
"tHo olory!
der
It ims
oracte
ualbooks
ly quinow
te am-
asaziking
ng
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hen
troublit
wore ksI
know
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I'm going
0
- Undergraduate student (regarding notice to return or renew semester loans)
OTHER COLLECTIONS FORMATS
Manuscripts (in linear metres)
Maps
Slides & Cartoons
547.5
20.5
568
88,240
286
88,526
44,829
5,793
50,622
Reference Services
After years of declining statistics reference services experienced a small increase of .5% in reference
transactions and a 1.8% in total questions. As in-person reference services stabilized, librarians
responded to an increasing number of questions "off the desk" through email (an increase of 29%),
telephone and private appointments.
In June,
"Ask Us Live"
a live chat reference service was launched. The service allows faculty, staff and
students to interact with reference librarians in a real time chat environment.
"You've been a great help! I was talking with a good friend of mine yesterday....
We got on the topic of library support and help, her mouth was left hanging open
when she heard of the extra support you offer us. You are much appreciated!"
- Graduate student
Library Instruction Services
Demand for library instruction continued to be strong in 2002/03, especially when integrated with
academic courses. Reference and liaison librarians offered 358 course-integrated instruction classes,
which were attended by 9,621 students, an increase of 17% over last year. Interest in including library
instruction as a component of core first year courses is steadily growing. Faculties of Psychology,
English and Biology use these services and new requests have come from Political Science and other
areas.
4
13

Twenty-five Access and Learning Skills drop-in classes were offered in the fall and spring semesters and
were attended by 269 students. Although the numbers for drop-in classes are small compared to
course-integrated classes, they represent the motivated students who have independently chosen to
seek library instruction. This is a need that we will continue to meet, develop and promote.
New technological initiatives in delivering instructions to students were developed by staff and included
the use of WebCT as a question/answer forum for business students, a draft WebCT tutorial for
Linguistic students, and GEOBASE searching tutorials using Qarbon Viewlet.
This was the first term that I have obtained such high marks in my classes. My
groups could not have done this without your support.
- Comment made to a Liaison Librarian
Media Services
In spring 2003 the decision was made to transfer the campus film and video collection and services from
the Learning and Instructional Development Centre (LIDC) to the Bennett Library and integrate it with the
Library's slides and recordings collections in the Fine Arts Room. To better reflect the breadth of the
collection the department will be renamed "Media Collection". To increase accessibility, the Media
Collection will begin evening and weekend hours in the fall.
. .
Technological and Digital Services
Technological
Services
Increased demand for workstations prompted the installation of several computers on the fourth and fifth
floors.
A major improvement in database access was the introduction of the Windows/Mac version of
Lexis-Nexis. Initially, this popular database was only accessible through an awkward telnet interface. The
new version is easier to use and takes advantage of Windows/Mac printing and menu options.
On behalf of COPPUL and ELN, the Library continued to develop and support the web-based document
requesting software G000T and its related services.
New developments included: integration of an
open URL resolver, which allows GODOT to become integrated into a vendor's database, development
of an improved link server to enable better direct linking to full text articles and an administrative interface
for library staff to maintain full text linking information. Databases that GODOT links from include
MathSciNet, Proquest, FirstSearch, Bibliolline and RLG.
Citation Manager
and
dbWiz matured this year.
Citation Manager
has been in use at SFU and other
COPPUL libraries since January, and developer Todd Holbrook received the 2003 CACUL Innovation
Award for creating this program.
dbWiz is
gaining interest and was presented at the 2003 BC Libraries
Conference by developer Calvin Mah.
Search fake, SFU's
Todd Holbrook's extension of software developed at Yale,
allows users to find journal articles
at a
variety of sites by title, ISSN or subject.
It was deemed one of the "Best free reference web sites" in Reference &
User
Services Quarterly.
..
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003 ..
'W
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
TABLE B - DOCUMENT DELIVERY SERVICES
Interlibrary Loans and Telebook (Distance Education)
INTERLIBRARY
% Change from
LOAN SERVICES
2002103
2001102
Previous Year
SFU Loans to Other Libraries
Books
8,523
8,412
1%
Photocopies
14,129
12,065
17%
Total Items Loaned by SFU
22,652
20,477
11%
Items Borrowed from Other Libraries'
Books
6,947
7,566
-8%
Photocopies
30,752
34,505
-11%
Total Items Supplied to SFU
37,699
42,071
-10%
TELEBOOK SERVICES
%
Change from
(DISTANCE EDUCATION)
2002/03
2001/02
Previous Year
Distance Education Student Requests
1,702
1,206
41%
Items Requested by Students
3,836
2,537
51%
Items Sent to Students:
Books
1,738
1,125
54%
Journal Articles
1,378
805
71%
Videos
142
155
-8%
Total Items Sent
3,258
2,085
56%
'Incorrect numbers were calculated in 2001/02 for items received from CISTI. Totals and % have been
corrected this year.
12
5

SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
•S*
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
Digital Services
The Library continued to participate in national digital initiatives and in 2002/2003 coordinated the
following projects:
The Editorial Cartoons Collection Project received funding for the second year in a row from Young
Canada Works. The Cartoons database now has over 2000 items from four different cartoonists.
Onezerozero, a literary organization from Ontario, contracted SFU to scan selected covers, illustrations
and other pages from over 450 works in the Special Collections Contemporary Literature Collection.
The Library participated in the Our Roots/Nos Racines project, along with the University of Calgary,
Universite Laval, University of Toronto and others. This project is a national collaboration amongst
libraries, museums, archives and individual Canadians to create a comprehensive collection of Canadian
local histories on the World Wide Web. The library digitized 50,000 pages of local histories to contribute
to this project.
MAPS/DATA/GIS Services
As a participant in an earlier NrCan Agreement the Library became a full depository library for paper and
CD-ROM maps and GIS data in May 2002. This Depository Services Program (Stats Canada) will
provide SFU researchers with continued access to map data in a variety of formats from paper to digital.
In 2002, the Census 2001 Project began its process of gathering census data for campus researchers.
Data Liberation Initiative (DLI) members were provided with enhanced access to web-based census
products: data, tables and complete census reference maps for all of Canada. GIS resources updated
and increased: Digital DMTI data was updated, ArcView/Info Software was renewed and updated, and
the Digital map collection was increased.
Documentary Delivery Services
After four years of increasing demand, Document Delivery services experienced a leveling off in the
number of requests for interlibrary loans service. With the introduction of e-journals and the availability of
electronic resources the demand for interlibrary loan services reached a plateau. As a result, efforts will
be made to ensure faster and more dependable delivery of both books and documents. A new inter-
campus delivery service was established with daily delivery service to and from the Surrey campus. A
similar service offered at the Belzberg campus delivers over 1,000 items each month.
Processing Services
New computers in the processing division enabled the department to run the millennium serials module
'Millser' more efficiently and enhanced the overall productivity of the department. Integration of former
TechBC materials into the SFU system was completed as well as the LAM serials relocation project.
Plans to integrate and catalogue a sizeable collection of videos, DVD's, and films from LIDC and
transferred to the new Media Collections Room were initiated in the Spring. Projects in progress include:
Fisheries Material Project, Special Collections Cataloguing Project and CanLit Schedule Revision.
TABLE A - RECORDED USAGE OF LIBRARY COLLECTIONS
COLLECTION
# Items
# Items Used
Total Items
Total Items
% Change from
CATEGORY
Loaned
in Library
Used 2002/03
Used 2001/02
Previous Year
Books:
General
Stacks'
466,107
188,400
654,507
645,595
1%
Reserves'
89,641
N/A
89,641
74,537
20%
Subtotal
555,748
188,400
744,148
720,132
3%
Others:
FineArts
2
13,458
1,574
15,032
12,065
25%
In Process
454
N/A
454
466
-3%
Journals
N/A
126,560
126,560
163,960
-23%
Maps
562
7,105
7,667
6,967
10%
Microforms
N/A
12,112
12,112
14,729
-18%
Reference
N/A
16,852
16,852
21,512
-22%
Subtotal
14,474
164,203
178,677
219,699
-19%
Bennett Totals
570,222
352,603
922,825
939,831
-2%
Belzberg Totals
15,725
9,561
25,286
23,991
5%
Surrey Totals
20,633
0
20,633
n/a
Totals
606,580
362,164
968,744
963,822
0.51%
'Starting on April 02, figures were based on checkouts by the item's location instead of by location of the
checkout terminals. Figures for 2001/02 have been recalculated to derive an accurate percentage
comparison.
2
Not a true usage count. Most FAR reserve items used in Library are counted as one-time only use.
S.
6
11

SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
X
'%
mum
44
..
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
GIFTS
Special Collections received several large book donations this year. UBC English Emeritus Professor
Jan de Bruyn donated a large library of literary scholarship. Two sizeable additions to the W. Lyon
Blease Special Collection of Rare Books were also received, one from the estate of his daughter Jill
Webber and the other willed to the Library by another daughter, Ann Calvert of Winnipeg.
Noteworthy Special Collections acquisitions included a donation of editorial cartoons from artist Graham
Harrop; material relating to Australian communications; and the Bob & Donna McDonald Hellenic
collection, the acquisition of which was marked by a presentation ceremony in March 2003.
Significant acquisitions were also made to the Western Canadian History Collection and in the area of
the History of the Book in Canada. The Contemporary Literature Collection benefited from a large gift of
books from the recently appointed Poet Laureate of Canada, former SFU English Professor George
Bowering. Other donations included the archive of
Nightwood Editions
and the papers of the late poet
Shaunt Basmajian.
The Library continues to receive donations to its Endowment Funds that significantly contribute to the
Library's collections and services.
LIBRARY SPACE AND CHANGES
In order to make more room, reduce overcrowding and accommodate the new Information Commons,
staff undertook several projects to shift materials:
• 58,701 journals from storage and the 6th floor were integrated in the LAM Collection.
• Stacks were shifted in order to make more room and relieve crowding.
• 35 book trucks of reference materials were relocated to the Monograph Collections.
• The Microform Newspaper Collection was moved and relabeled.
• Reference indexes on the third floor were moved to storage with the intent to move a portion of
them to the second floor.
• Staff on the fourth floor will spend the summer shifting the Monograph Collections, which will be
spaced out between floors four, five and six.
• The Fine Arts/Media Service LP Collection was moved to the Reference Office.
Student lockers were installed on the second floor.

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SAMUEL AND FRANCES BELZBERG LIBRARY
Belzberg Library continued to be a hub of activity, supporting a full range of Library services for faculty
and students at the Harbour Centre Campus. The Library experienced a 13.6% increase in circulation
and a 21.8% growth in delivery of resources (80% books). Although electronic resources are of great
benefit to students at Harbour Centre, these resources have not replaced the need for the physical
collections. Reference Services continued the trend to electronic assistance, with 23% of reference
questions at Belzberg received through the SFU Library's email reference service and a growth of 19% in
"Ask Us Live" email.
Library services and the Belzberg Library Collection are rapidly expanding and require more space. In
2003 the collection reached capacity, at almost 10,500 volumes, up from about 8,000 in 2000. Careful
collections management, collection transfers to the Bennett Library, and an enhanced approval profile
has enabled Belzberg Library to add material to support new programs as well as strengthen the
undergraduate collection.
The first step in a plan to renovate the Library Mezzanine was the installation of six windows to allow
more light into a previously gloomy student study area. Once funding is available, other improvements
such as increased collections shelving, enhanced individual and group study areas and improved library
instruction facilities will be coordinated.
Broader Harbour Centre liaison was fostered by the initiation of "Belzberg Brew" an email newsletter sent
to Harbour Centre staff and faculty highlighting new multidisciplinary resources at Belzberg. The
newsletter has succeeded in reaching research centres and other areas not formally part of liaison
programs and made staff and researchers aware of materials of interest outside their own departments.
Beyond Harbour Centre, Belzberg Library concluded an agreement with the Institute of Indigenous
Government to provide extra-mural library services to their students.
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SIMON FRASER UNIVERSITY LIBRARY
AnnualReport2002/2003
.
SURREY CAMPUS
2002/2003 was an exciting year of growth and development for the Surrey Campus Library. The Library
and campus were opened to all current SFU faculty, students and staff and the Library was moved to a
new location. In addition, the initial staff complement was hired, a small career resources collection was
established, loan policies and procedures were created and a book return bin was installed in the mall to
allow easy access for patrons.
The biggest challenge during the past year was the integration of the former TechBC Library Collections
into SFU's integrated library system. This integration required substantial work in loading bibliographic
and user data into SFU's system and enabling access to online resources.
In addition to its role as a Library, it also acts as the media centre for the campus and circulates media
equipment to faculty and students; this service accounts for 68% of overall circulation.
"We just wanted to say thank-you for the resource sites you created for our course.
The links are now in the course readings—and they look great.:) We really appreciate
the support the SFU Library has given us this year."
- Instructor, Surrey Campus Library
EVENTS
.
The Library hosted many events for the cultural community, university community and library staff. A total
of 509 people attended these events.
Cultural Events
• October 17,
2002 - Bookseller and Collector Jeff Towns presented a talk titled
Dylan Thomas
Bibliographical Curios
in Special Collections at the Bennett Library.
• January 30, 2003 - Poet Lisa Robertson read her work in Special Collections at the Bennett Library.
• February 13,
2003 - Poets George Bowering and Roy Miki read from their works to celebrate their
respective honours as Canada's first Poet Laureate and as the Governor General Award winner for
poetry.
• March 4, 2003 - Poet Wayde Compton read his work in Special Collections at the Bennett Library.
• March 11, 2003 -
Chalk Talk: the World of the Political Cartoonist,
proved to be the highlight of the
year as 100 donors and Library supporters came out to the Morris J. Wosk Centre for Dialogue to
hear cartoonists Bob Krieger, Graham Harrop, Dan Murphy and Roy Peterson talk about their work
as Political Cartoonist and to celebrate the donation of their artworks to SFU's Special Collections.
John L. Daly, Reporter from
BCTV News,
moderated the event.
Library and University Events
December 3, 2003 - EndNote training session for SFU Faculty and Graduate Students. Three
Endnote sessions took place in all, two full-length sessions and one
1/2
session to accommodate the
high demand, as both sessions were full within 24 hours of releasing promotional material. Nina
Saklikar also demonstrated SFU Library's Citation Manager as part of this session.
0
SIMON FRASER UNIVERSITY LIBRARY
Annual Report 2002/2003
.,
• February 05, 2003 - Jean Claude Guedon gave a lecture titled
Open Access Publishing - New
Directions for Universities and Faculty.
• Feb. 20 & 21,
2003 - SFU Library Reference hosted a training session for faculty titled
Update for
SFU Faculty.
Tours
October 23, 2002, Mr. S.K. Tripathi, Education Secretary, Ministry of Human Resource Development
for the Government of India toured the Bennett Library.
November 2002, Dr. K.L. Kamal, Vice Chancellor of the University of Rajasthan toured the Bennett
Library.
STAFF
Reference and liaison librarians continued their faculty liaison activities, attending departmental
meetings, retreats and reviews. SFU librarians also took lead roles amongst their provincial colleagues
organizing SFU site visits for education librarians from other post-secondary institutions, demonstrating
"Ask Us Live" for ARLIS/NW, and initiating a successful Science Librarian Lunch at the BCLA
Conference.
Collaboration continued with the Learning Skills Unit of the Health, Counseling and Career Centre
(HCCC) and the Centre for Distance Education (CDE), with librarians attending team meetings and
working with CDE Program Directors. Liaison Librarians and CDE staff also attended a large joint
meeting to share information and gain more insight into each other's departments. Academic
Computing Services and HCCC Learning Skills continued to publicize the Library Access classes
through their booklets and web pages.
Librarians were very active in giving demonstrations and presentations at Learning & Instructional
Development Centre (LIDC) sponsored activities, Undergraduate Student Orientations, TA/TM Day and
the Spring 2003 Symposium.
The Systems Division collaborated with SFU faculty to develop and provide access to unique
information. Two examples are Canada's Early Women Writer"
and the Canadian Book Trade
Bibliography, 1935-1985,
both developed with Carole Gerson of the SFU Department of English.
Systems staff assisted Guy Poirier from the French Department with a SSHRC application to digitize
several BC newspapers. Systems staff also developed a database of authors for BC Bookworld and
began work to host the Canadian Journal of Communications Online, currently edited by Richard Smith
and hosted by the Canadian Centre for Studies in Publishing.
It is with deep regret that we note that former Special Collections Librarian Gene Bidwell passed away.
Gene was a very committed and strong supporter of the SFU Library, he will be sadly missed.
Long time staff Marjorie Nelles of the Reference Division and Annie Lee of the Processing Division both
retired in 2002. We wish them the best in their retirements.
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