..'
:
SIMON FRASER UNIVERSITY LIBRARY
W.A.C. BENNEU LIBRARY
SFUBURNABY
8888
University Drive
Burnaby, B.C. V5A 1 S6
Phone: 604-291-4084
website: www.lib.sfu.ca
SAMUEL & FRANCES BELZBERG LIBRARY
SFU VANCOUVER
•
515 West Hastings Street
•
Vancouver, B.C. V6B 5K3
Phone: 604-291-5050
website: www.harbour.sfu.ca/belzberg/ ?
•
SURREY CAMPUS LIBRARY?
SFU SURREY
2400 Central City
?
10153 King George Highway
?
-
• ?
Surrey, B.C. V3T 2W1 ?
• ?
•
Phone: 604-268-7411 ?
-
•
?
website: www.lib.sfu.calabout/surrey/
. .
APPENDIX I - ACTIVITIES ?
Table A - Collections
March2004
Growth,
04/05
March 2005
Books
1,166,494
32,775
1,199,269
Journals
269,334
5,404
274,738
Statistics Canada reports
7,168
182
7,350
Surrey Volumes
5,810
1,760
7,570
Belzberg Volumes
9,661
1,952
1-1,613
Miromaterial Volumes
869,633
38,673
908,306
Subtotal Volumes
2,312,629
77,034
2,389,663
Audiovisual, other
157,215
25,158
182,373
Digital Formats
N/A
N/A
481,573
Print Subscriptions
,
-6,821
-679
6,142
Electronic Subscriptions
19,566
15,468
35,054
Table B - Collection Use
Bennett
Belzberg
Surrey
Total
04/05
Total 03/04
%Change
04/03
Loaned
533,788
18,251
44,465
596,504
623,026
-4%
559,089
18,691
45,246
03104
Used in Library ?
........
237,254
285,743
6,502
7,768
1,040-
n/a
-,
244,796
293,511
-
-17%
Journal connections
N/A
N/A
N/A
1,388,274
N/A
N/A
E-Reservesdôwnloads
N/A
N/A
N/A
154,021
131,431
17%
Sent To Other Libraries
N/A
N/A
N/A
19,685
21,691
-9%
Distance Ed ,
N/A
N/A
N/A
4,010
2,373
69%
Total 200405,
1 ?
771,042
24,753
45,505
841,300
916,537
-8%
Total 2003/04
844,832
26,459
.45,246
916,537
N/A
N/A
%Change
. -8.7%
-6.4%
.576/6
-8.2%
N/A
N/A
Items From Other
Libraries
N/A
N/A
N/A
28,532
30,207
-6%
Media Bookings
N/A
N/A
I
?
N/A
1,660
1
?
N/A
I
N/A
Table C - Services
Reference Questions
Instruction - number
of
students
2004/05
-
2003/04
%
change
2004/05
2003104
%change
Bennett
31,490
33,159
-5%
12,641
11,120
14%
:Belzberg
6,289
6,157
2%
745
565
. 32%
Surrey
2,679
4,038
-34%
1,911
1,568
22%
Ask Us Here
381
238
60%
Ask Us Live
1,344
1,265
6%
-
Ask a Librarian
1,540
1,805
-15%
-
UNIVERSrIYary
SIMON FRASER
Iffir
?
2004/2005 ANNUAL REPORT
SIMON FRASER
t
uNIvERSrrYIIbrary
,
?
. ?
2004/2005 ANNUAL
REPORT•
..-
TABLE OF CONTENTS
INTRODUCTION................................................................................................................2
COLLECTIONS..................................................................................................................2
PUBLICSERVICES ........................................................................................................... 4
SPECIAL COLLECTIONS AND RARE BOOKS................................................................5
MEDIA RESOURCE COLLECTION..................................................................................6
BELZBERGLIBRARY........................................................................................................6
SFUSURREY LIBRARY ..................................................................................................... 6
?
SPACE...............................................................................................................................
?
7 ?
BC ELECTRONIC LIBRARY NETWORK ........................................................................... 7
?
. ?
- ?
TECHNOLOGY AND -DIGITIZATION INITIATIVES ....... . ....................................................
?
7
EVENTS ........................................................
?
......................................................................
?
8 ?
VISITORS TO SFU LIBRARY ................................... ......................................................... 8
, ?
-
LIBRARYADVANCEMENT ...............................................................................................
.
9
Donations..........................................................
..............................................................
g
In-kind donations ............................................................................................................ i i
STAFF PROFESSIONAL ACTIVITIES, PRESENTATIONS AND PUBLICATIONS ..........
11
Notablestaff changes .......................................................................................................
i 1
Campusactivities .................................................................................. ..........................
12
Professionalactivities ..................................................................................................... 12
Presentations
13
PublicationsPublications......................................................................................................................
15
APPENDIX ?
I: ?
ACTIVITIES................................................................................................ 16
TableA -
?
Collections .............................. .........................................................................
16
TableB -
?
Collection ?
Use................................................................................................. 16
Table , C ?
-
?
Services.......................................................................................................... 16
r
-4
16
?
- ? 1
SIMON
UNIVERSITY
FRASER
I rary ?
200412005
ANNUAL REPORT
SIMON
Back to top
UNIVERSITY
FRASER
•
I rary.
-
200412005
ANNUAL ECFT
.
Introduction
New service innovations and collections were introduced in 2004/05, but on balance it was primarily a period of
transition and consolidation in the Library. On the basis of the 2003/04 Library Review, a major re-organization
was undertaken with the appointment of two additional Associate University Librarians. A Three Year Plan was
developed after extensive consultation with Library staff. Major emphases in the plan were:
Collections:
we will advocate for continuing strong support for the collection budget and continue to work with
other libraries to ensure we receive good prices for online journals. Negotiating through the Canadian Research
Knowledge Network of over seventy academic libraries has increased our purchasing power by 50%; and
through the BC Electronic Library Network by 40%.
Services:
we will strengthen learning services to students through the newly announced Student Learning
Commons, enhance services through relocating and expanding the space available, and continue to enhance
theses support.
Library as Place:
we will develop a long term plan for the Bennett Library that takes into account shelf space
requirements as well as the need for space for research and active learning; as a
.
first step, in 2005/06,
renovations to the entrance level will be undertaken to incorporate the Student Learning Commonsand the
Media Resource Collection.
Library Relationships:
we will strengthen our Advancement activities, to obtain resources to enhance our
services, space and collections and to continue and strengthen our relationships with our libraries and
organizations such as the Alcuin Society, BCcampus, Vancouver, Surrey and Burnaby Public Libraries and the
Public Library Services Branch, as well as with other organizations such as the UBC Public Knowledge Project
and the Synergies group (U. de Montreal, U Toronto, U. Calgary & UNB).
Technology:
we will continue our leadership in technology use and development for the benefit of SFU Library
users. This will include projects in digital preservation, particularly SFU theses, the SFU Institutional Repository,.
and Multicultural Canada; completion of wireless access in the Library; increased self-service modules; software.
development of
reSearcher,
to include an integrated search interface
(dbWiz),
and- enhanced online serials
management, index-journal links, and requesting
(CUFTS).
Support for Library Staff:
we will implement the Library Staff Training Task Group and Library Building Well-
being Task Group recommendations, and we will continue to cultivate communication with and among all
Library staff as part of a positive work environment.
?
.
?
.
Collections
Collection development during the past year benefited from the rapid expansion of the availability of electronic
resources. Fortunately, while publishers were launching exciting new online resources, the Library's collections
budget remained strong and was further buoyed by the rise in the Canadian dollar. Some new resources, like
the archive of the journal
Cell,
bring a familiar body of literature to the desktop and render it more accessible
and convenient. Others, like the remarkable new
Eighteenth Century Collections Online,
have the potential to
transform teaching and research; this resource makes a multidisciplinary collection of primary documents
available and searchable in full-text, allowing historical and textual analysis that simply was not possible in
earlier media. This vast new resource delivers material to the desktop Of undergraduate students that was
previously accessible only to serious researchers able to travel overseas or spend long hours poring over print
indexes and microfilm readers. The Library is delighted to bring these resources closer to the readers who will
use them.
Trish Rosseel
Presenter:
"BCcampus Update"; Kwantlen University College and University of the Fraser Valley.
Facilitator:
"Learning Commons Workshop"; Queen's University Library.
?
.
?
Presenter:
"Chat Reference Services: Plans, Practices, and Possibilities"; Queen's University
Library. ? -
Presenter:
"Show Me the Money: Grant Writing-Tips and Strategies"; VPL Staff Conference.
Presenter:
"BCcampus: Linking Distributed e-Learners to e-Libraries"; CADE Conference.
Nina Smart
Co-Presenter:
"Themes in Chick-Lit"; SFU, English 369.
Kevin Stranack ? . ?
.
Presenter:
Seventeen presentations on the
reSearcher
software,
dbWiz,
and Public Knowledge Project
software for SFU, conferences, and individual libraries.
Eric Swanick
Presenter
"A History of SFU Special Collections"; Library History Group, CLA. Read by
Percilla Groves.
Publications
-
Coleman, Gordon
.
"E-books and Academics: An Ongoing Experiment',
Feliciter,
50 (4), 2004.
Crouch, Megan
. . . .
Review of Dr. Dennis J. Furlong's "Medicare Myths: 50 Myths We've Endured About the Canadian Health
Care System." Journal
of the Canadian Health Libraries Association
26, no. 1 (Winter 2005): 29. ?
-
-
McIntosh, Mike and Morrison, Heather
Co-Authors. "The Advisor Reviews. . .Stanford
.
Encyclopedia of Philosophy."
Charleston Advisor, 6
(3) January
2005: 51-53.
Morrison, Heather and Waller, Andrew ? -
?
-
?
-
-
"Open Access: Basics and Benefits".
Letter of the LAA 144 (Nov. 2004):
19-20 http:llhdl.handle.net/1 892/97. -
Stranack, Kevin
-
-
?
-
?
-
"Revolution in the Stacks: A Bibliography
.
of Selected Multimedia Anarchist Resources in English",
Collection
Building,
23(3), 2004: 110-117. ?
-
?
- ?
-
Swanick, Eric ?
- ? -
Review of Duff Hart-Davis' "Audubon!s Elephant: America's Greatest Naturalist and the Making of the Birds of -
America..."
Papers
of the
Bibliographical Society of Canada...
42, no.1 -(Spring 2004): 90-92.
'The First Alcuin Society Wayzgoose."
Amphora
no. 137 (December 2004): 90-92. ?
- -
'The Library as an Institution."
History of
the Book in Canada: Volume 1, Beginnings to 1
.
840
/ edited by
Patricia Lockhart Fleming, Gilles Gallichan, and Yvan Lamonde. Toronto: University of Toronto Press, 2004:
158-162. ?
- ? - - ? -
.-.
2
?
-
?
. ? 15
Significant New Online Resources:
American National Biography Online
Aquatic Sciences and Fisheries Abstracts Online
(back to 1971)
Avery Architecture Index ?
-. -
Biblio Branchée French Language Daily
Newspapers Online
British & Irish Women's Letters & Diaries
Cell (backfiles)
Century of Science (Web of Science back to 1900)
Children's Literature
Literature Comprehensive Database
CICA Standards and Guidance Collection
Defining Gender 1450-1910
Early American Imprints (Evans Digital Edition)
Education Full Text
Eighteenth Century Collections Online
Elsevier Economics, Econometrics & Finance
Collection (backfiles) ?
-
Elsevier Neuroscience Collection (backfiles)
Global Market Information Database (Euromonitor)
Global Views and Vbices
INSPEC Archive (back to 1896)
JSTOR Arts & Sciences Ill Collection (110 journals)
MIT CogNet ? -
Nature Archive (back to 1950)
Nature Research Journals (backtiles)
Oxford Dictionary of Biography Online
PsycBooks
Repére Online
RILM Music Abstracts
Safari Tech Books E-book Collection
UNIVERSwiffir
'ary'- , ?
2 '00,,
004/2005
ANNUAL REPORT
?
UNflIERSflIibraIy ?
2004/2005 ANNUAL REPORT
•
Gordon Coleman
Co-presenter:
"Managing E-Books: The SFU Experience"; CLNBCLA 2004 Annual Conference, Victoria,
June 2004.
John Durno
.
Co-ordinator:
"Hackfest"; Access 2004 pre-conference, St. Mary's University, Halifax. October 13, 2004.
Presenter:
"BCcampus: Library Services on the Expedia Model"; Access 2004 conference, Halifax, October
15, 2004.
Presenter:
"BCcampus Library Services"; ALPS meeting, December 3, 2004.
Elaine Fairey ?
-
Panelist:
"Transition into the Workplace"; UBC Arts Co-op workshop (SLAIS), UBC, March 2005.
Program planning committee member and session convener:
"Learning. . .Virtually Everywhere", Canadian
Association of Distance Education (CADE) conference, Vancouver, May 2005.
Natalie
Gick ?
.
?
.
Co-presenter
"LIP Service: Drawing Virtual Bridges between the Classroom and the Library for the Purpose
of Teaching Foundations Research Skills"; Blending Classroom and e-Learning Practice Conference, SFU.
Carla Graebner ?
.
Co-presenter:
"ASS, Blogs and Wikis: Not The New Star Wars Movie!"; ALPS
I
BCLA Continuing Education,
Langara College.
Convener
"Pathfinders: A Navigational Tool Through the Library"; BCLA Conference, Burnaby, BC, April
2005.
Percilla Groves
Co-convener:
"Government and Legal Information Librarians Annual Gathering"; BCLA Information Policy
Committee Event. ?
-
? -_
Todd Holbrook, Mark Jordan, Brian Owen, Alex Smecher
and
Kevin
Stranack
Participants:
in Synergies technical workshop in Montreal including a one day presentation on OJS.
Mark Jordan ?
-
Presenter:
"Developing a Canadian Metadata Profile for Institutional Repositories"; Access 2004 pre-
conference. ?
-
Presenter:
"Institutional Repositories: Preserving Digital-Scholarship"; CARL Here Today, Gone Tomorrow
Symposium in Winnipeg. ?
-
Presenter:
to classes at UBC, Langara College and the Masters in Publishing program at SFU and webcast
on SFU's Institutional Repository for BCcampus.
?
-
Co-presenter:
"ASS, Blogs and Wikis: Not The New Star Wars Movie!"; ALPS
I
BCLA Continuing Education,
Langara College. ?
-
?
-
?
-
Co-presenter:
"Developments in Online Journal Publishing: Journals and Libraries Making Common Cause";
Association of American University Presses Annual Meeting, Vancouver BC, June 2004.
Scott Mackenzie
Presenter:
"Unmediated Interlibrary Loans";
6th
Nordic ILL Conference, Trondheim, Norway. ?
-
Heather Morrison
Presenter:
"A non-US non-UK Perspective on OA (Open Access)"; XXIV Annual Charleston Conference:
Issues in Book and Serials Acquisitions. Charleston, South Carolina, Nov. 2004.
Mike McIntosh ?
-
Convener:
'The New Publishing and Funding Models of the Stanford Encyclopedia of Philosophy"; Edward N.
Zalta. SFU.
Walter Piovesan ?
-
?
-
Presenter:
workshop on ICPSR data web data services.
Sylvia
Roberts ?
-
?
-
Co-presenter:
"Effective resumes and interviewing techniques"; VPL Staff Conference, May 2004.
?
-
Facilitator:
"Information Literacy in Canadian Libraries: A National Forum"; Canadian Library Association
Annual Conference, Victoria, June 2004.
?
-
Co-presenter:
"Pre-employment workshop"; UBC SLAIS.
Convener:
"Learning with the Brain in Mind"; British Columbia Library Association Pre-Conference workshop,
Burnaby, April 2005.
?
-
?
-
The continued strength of our budget and the Canadian dollar also enabled us to continue allocating significant
resources to the traditional book collection as well. Both the dollars spent on book acquisitions and the overall
number of books added to the collection increased over previous years. We continued our initiative to expand
research collections in two significant growth areas for the university: health research and interactive arts and
technology. The Library received $275,000 Indirect Cost of Research funding to support growth of these
collections, allowing us to add depth that will be invaluable to the growing number of researchers at SFU in these
areas.
In addition, we have continued our commitment to making accessible a breadth and diversity of scholarly
literature from smaller and independent publishers. During serials reviews in several departments, librarians and
faculty members identified and - initiated new subscriptions to journals in subject areas as diverse as fisheries
management, urban planning, linguistic theory and biostatistics, including many from society and alternative
publishers. Also during this year the Library continued its support of open access publishers, for example by
hosting a talk by Ed Zalta, editor of the open access Stanford Encyclopedia of Philosophy, and initiating
membership in the Stanford Encyclopedia of Philosophy International Association.
Finally, the trend of the past several years of rapid uptake of electronic resources continued. More than 620,000
e-journal title accesses were logged via the Library's electronic journals database, catalogue and link resolver,
and this total does not include direct accesses from campus to the journal web site. For the most highly used
journal at SFU,
Nature,
the number of articles downloaded from this title' last year (15,999) was more than 5 times
higher than the number of title accesses. Online databases follow the same pattern -of heavy use, with over
760,000 accesses logged. It is a pleasure to see the enthusiastic and expanding use of these online resources
as we work together to build the collections at SFU Library. ?
-
Other notable additions to the collection:
• We have experienced a marked increase in the number of Digital Elevation Maps that have been ordered for
researchers, students and faculty and have collected data representing all four western provinces.
• Six hundred French language text books were added to the collection.
14 ?
3
S
UNIVERSITYII rary
SIMONFRASERI
2004/2005 ANNUAL REPORT
Public Services
The Library and Academic Computing Services continued the success of the
Alumni Information Commons
for
students by providing an integrated service point for reference and technical assistance. Workstations throughout
the Library are now configured to provide access to both library resources and assignment software, which now
includes the RefWorks bibliographic management software. Laptops are now available to borrow within the Library
and instruction lab 2105, with twenty-four workstations, is open for general use when not booked for classes. The
Information Commons desk saw a decrease in overall use, perhaps due to the increasing number of students
receiving classroom instruction, the availability of interactive online help, and the increasing availability of journals,
newspapers and other resources online.
"SFUs library systems are truly
?
The Library's collaborative
Ask Us Live
service with the University of
world-class, and the support that you
?
Victoria continues to thrive with increased use and positive feedback.
andyour colleagues provide us is
?
Building on the success of the service, planning is underway to expand
really stellar, so look to this tour as
?
chat reference service, with SFU, UVIC, and UBC partnering with four
an introduction to a whole host of
?
other
.
BC post-secondary libraries to provide chat referenôe to
resources. (faculty member)
?
BCcampus users on a pilot basis. Use of Ask Us Live increased six
percent in 2004/05 with 1,344 calls.
The
Ask Us Here
service expanded to include the Academic Quadrangle as a service point. Use of the Ask Us
Here service increased 60% to 381 visits. Ask Us Here won the 2004 British Columbia Library Association's
Academic Librarians in Public Service Award for Outstanding Service. The service, was also highlighted at programs
delivered at the CLA/BCLA 2005 and OLA 2005 conferences.
Liaison librarians work in informal teams to support multi-campus programmes. For
?
Just wanted to thank
the Segal Centre.
example, consultation was initiated between the business liaison librarian, Belzberg
head and SFU Business faculty regarding library services for business students at
?
you for your help in
helping me to craft an
A+' paper - just got the
results back this
A number of liaison librarians now use a weblog (blog) service to disseminate
?
afternoon! Thanks again
information to their departments.
?
-
?
for lending your time &
expertise!" (student)
In addition to these reference services, librarians in the Reference Division also met
with 2,402 users one-on-one.
Demand for
course-integrated instruction
continued to rise (15,297 students received instruction), particularly in
Business, Psychology, Communication, Education, English and Biology. Librarians teach in labs and lecture halls
as well as in the Library; they deliver instruction via web pages using a variety of learning management software,
and travel off campus on request. The Library's interactive tutorial,
Understanding and Avoiding Plagiarism,
was
converted into a WebCT format for use in online SFU courses as well as continuing to be easily accessible from the
Library's web site in an open source format.
email!" (undergraduate student)
was great, now I have an idea of
use. Again, thank you S0006
much, greatly
,
appreciated. If I run
into anymore problems I'll be sure to
how to look and which database to
"Thank
you so
much! That start oft Along with our strong focus on course-integrated instruction, we
the positive feedback regarding drop-in programs such as the Lib Skills
classes, the Essay Architecture Fair and other classes, a number
offered in collaboration with Health Counselling and Career Centre
perceive a continuing need to provide general drop-in classes, based on
(HCCC). The Library also continued to facilitate HCCC Learning Skills
programs by providing space for classes, workshops and a Learning
Skills Resource Centre located on the second floor of the Library.
SIMONFRASERIR
UNIVERSrrYII . rary
? .
2004/2005 ?
REPORT
. . ?
Mark Jordan
Participant in the BCcampus Learning Object Metadata Working Group.
?
. .
Instructor for "Developing Digital Collections" at SLAIS.
. . Member of CIDL's Metadata Working Group.
'
Member of Images Canada Steering Committee.
'
Mark Jordan, Kevin Stranack and Lynn Copeland
Participants in Curriculum Review retreat held by UBC's Library School.
Todd Mundle
?
.
Member of the BCcampus Library Advisory Committee.
Member of the ELN Steering Committee.
Member of the Theses Canada Advisory Board.
Brian Owen ?
.
Cochair of the CRKN Negotiations Resources Team.
A member of the e-HLBC Business Plan Working Group and RFP Task Group.
Public Library Board Trustee for the West Vancouver Memorial Library and a member of the Board's
Infrastructure and Financial Committees. -
Walter Piovesan
Member of the Statistic Canada DLI External Advisory Committee.
Member of the ICPSR Council.
Sylvia Roberts
Member of the CARL Task Force on Information Literacy.
Trish Rosseel
Recording Secretary on the BCLA Board.
Library Services Consultant with BCcampus. ? . -. .
Eric Swanick
Member
Member of
of
Canadiana.orgthe
Alcuin Society
.
Board and Chair of the Alcuin Society ' Wayzgoose Committee.
Penny Swanson . ?
.
?
.
Chair of BCCATS.
Coordinator for the III User Group meeting at CLA/BCLA.
Instructor of LIBA 517 at SLAIS (last 5 weeks).
Sandra Wong ? . ?
... .
Editor of
Wired West: Web Journal of the SLA WCC.
P resent a
ti
ons ?
.
?
.
Gwen
Presenter:
Bird
"Migration
?
to Online Journals: One Library's Journey"; Timberline Library
.
Acquisitions Institute, Mt.
. Hood, Oregon, May 2004.
Co-presenter:
"Developing Powerful Library
-Collections:
Selection and Management Of e-Books and Other
Digital Resources"; Canadian Library Association Conference, Victoria, BC, June 2004.
Co-presenter:
"Developments in Online Journal Publishing: Journals and Libraries Making Common Cause";
Association of American University Presses Annual Meeting, Vancouver, BC, June 2004.
Co-presenter:
"Transition From Print to e-Journals: Academic Library Perspectives"; BC Library Association
Conference, Burnaby, BC, April 2005.
Co-presenter:
"We Own It: Dealing with Perpetual Access in Big Deals"; North American Serials Interest
Group Conference, Minneapolis MN, May 2005.
Mark Bodnar
Presenter:
"Learning Support for Undergraduates: Tips & Tools for Helping Your Students Succeed"; 7th
Annual Symposium on Innovative Teaching, SFU.
Mark Bodnar, Carla Graebner and Sandra Wong
Co-Presenters:
"Librarians have left the building: Ask Us Here"; 2005 Ontario Library Association Super
Conference; Toronto, ON.
4
?
'
?
'
?
.
?
.
?
.
?
13'
L)- ? I.'
?
.
-,-
SIM ?
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,
FMSERII._.
; ?
uNivERSITYllorary
?
2004/2005
ANNUAL REPORT
uNIvsrrIIurary
'
ERY
?
2004/2005 ANNUAL REPORT
Campus activities ?
.
?
.
?
.
The popular
Laptop Lending
service lent 11,580 laptops from Summer 2004 to March 2005.
?
Headphones
. ?
.
.
circulated 2480 times. This service will be enhanced by the purchase of additional laptops in 2006.
Gwen Bird
?
.
Member of SCUS and SGSC
Courtesy notices by email,
a frequently requested service, were
Megan Crouch
.
recetu an emaire
?
in
-
uI9
introduced in September 2004 ?
Patrons registered for email notices
Member of the SFU Web Task Group.
receive 3 days advance notice of their books becoming due. Thirty-eight
?
.
Elaine Fairey
percent of users have registered for email notification Also in September
?
omg due ?
I think this is a great'.
Vice Chair of the SFU Human Rights Policy Board
2004, ?
digitized
?
lectures,
?
offered through
?
Learning
?
& ?
Instructional ?
dea and service
?
(graduate
Participant in the SFU Student Learning Support Task Group
Development Centre (LIDC) have replaced the popular tapes circulated
Elaine Fairey and Trish Rosseel
from the Library.
Participants in the Instructional Development Group.
Elaine Fairey, Brian Owen, Sandra Wong, Neal Baldwin and Todd Mundle
Renewal policy changes
now allow the first two renewals to be made online or by phone and additional renewals
Members of the Information Commons Coordinating Committee.
may be done in person with the books in hand. This change appears to account for some of the decrease (12%) in
Natatlie
Gick
book returns and 9% increase in renewals by staff at the loans counter.
Member of the SFU Surrey Campus Coordinating Committee.
Mark Jordan
Loans embarked on two very successful
Food for Fines
drives in the Fall and Spring semesters,
?
receiving over
Member of the SFU Open Source Working Group.
1350 food items in exchange for waiving $2700 in fines.
Karen Marotz
Participant in the Harbour Centre Academic Advisory Committee.
Reserve requesting online
now gives faculty the option to submit reserve requests online or on paper. Also, in
Member of the SFU Vancouver Campus Coordinating Committee.
addition to the electronic "profs' copies" which Reserves staff scan and link to the course reserves record in the
Todd
Mundle
Library catalogue, all ?
articles
requested for reserves which-are available online
are similarly linked to the
Member of the Labour Management Committee.
record in addition to the requested print copy in the reserve collection.
Member of the Emergency Operations Centre Team.
Member of the SFU
.
Surrey Joint Space Committee.
?
-
Support for thesis preparation
has been enhanced over the past year or two with the provision of introductory
Brian Owen
workshops (this year 58 workshops, 737 students as well as 24 departmental workshops), online help with thesis
Member of the CIOACC Committee.
templates and guides, and consultation with graduate secretaries and the Office of Graduate Studies to improve
Workflow.
Professional activities
?
-
Gwen Bird
Member of the Negotiations Resource Team, Canadian Research Knowledge Network, representing Western
Canadian university libraries.
Mark Bodnar
Team leader for BCLA's Ambassador Program. ?
-
Instructor for "Business Reference" at SLAIS.
Moninder Bubber
Chair of Library Programme Advisory Committee of the Shastri Institute.
Executive member of the Society for Intercultural Education Training and Research.
Gordon Coleman
Member of the BCLA Continuing Education Committee.
Lynn Copeland
Chair of the CARL e-Learning Working Group and completed her term as Chair of the CARL Committee on
Effective Measurement and Statistics.
Elaine Fairey
Program planning committee member and session convener: "Learning.. .Virtually Everywhere", Canadian
Association of Distance Education (CADE) Conference, Vancouver, May 2005.
Natalie Gick
Chair of BCLA ALPS.
Nicole Gjertsen
Co-moderator for the New Art Roundtable for the Art Libraries Society of North America.
Member of the ARLIS Jury for the Melva J. Dwyer Award.
Carole Goldsmith
Member of the Fast Forward Media Showcase Advisory Committee.
Librarians continued to work with the Centre for Online and Distance Education (CODE) programme directors in
course development team meetings, and CODE continues to send DE course materials to the Reference division
for consultation by liaison librarians.
Liaison librarians participated in a variety of -special activities: new faculty orientation, TA/TM day, a faculty
workshop/luncheon entitled
Research Tools You Can Use,
Student Services Fair for new transfer students and
other orientation activities for new and continuing students. Liaison librarians also participated in a number of
departmental activities such as the Women's Studies departmental retreat, the Harbour Centre Academic Advisory
Committee and the visioning retreat for the Surrey Campus.
The South Fraser post-secondary libraries (Simon Fraser University, Kwantlen University College, Douglas College
and University College of the Fraser Valley) agreed to fund a reciprocal borrowing pilot project for one year,
allowing students from all four institutions to obtain a borrower card from the others; the results were favourable for
all four institutions, with for example 59 Douglas College cards issued to SFU students and 67 SFU cards issued to -
Douglas College students. It was agreed to continue this service and an indication of its innovativeness and
success was that it won the 2005 BC Library Association ALPS Award for Public Service.
Special Collections and Rare. Books
The Library received generous in-kind donations this year totalling $497,000.
Significant acquisitions included the Blair Henshaw HIV/AIDS Philatelic Collection (donated by John Keenlyside);
papers of Lynn Coady, Billy Little, Shani Mootoo, Norm Sibum, Smaro Kambourelli and Frank Davey; publishing
archives of
Filling
Station, Room of One's Own,
Housepress and Tsunami Editions, a collection of Jim Rimmer/Pie
Tree Press printing and the lino blocks to his
A Christmas Carol
by Charles Dickens, and further Douglas &
12
?
5
SIMON
UNIVERSI
FRASER
?
I + ra ?
2G04/2005 ANNUAL REPORT
McIntyre archives; Alan Twigg's collection of BC books (3373 v.), Kootenay School of Writing archives (many
audio tapes), additional Wordsworth collection volumes and bp Nichol material; as well as editorial cartoons by
Dan Murphy, Graham Harrop, Ingrid Rice and A. Bierman.
Students from the UBC School of Library Archival and Information Studies contributed significantly to the
organization of the collections. Rebecca Russell completed inventories of the Tamahnous Theatre Collection,
Lynn Coady, James Hawthornthwaite and Robert Jackson (On to Ottawa). Shauna Moore completed inventory of
Roy Kiyoóka Collection and Heather Dean helped out during a two week practicum.
The Contemporary Literature Collection underwent a major inventory and reorganization. With the support of an
endowment, the Library has undertaken preservation of various materials. Completed work last year included
Thomas Carnie, Allan Ginsberg
(How!)
and the Jim Rimmer collection.
Digitization was undertaken of the editorial cartoons, Doukhobor materials, Wordsworth collection and Harrison
Brown material.
Media Resource Collection
Increased use of the media collection continues to be dramatic, with the number of patrons up 42% to 7,792, the
items loaned up 23% to 16,933 and the number of questions up 45% to 2,984, indicating that the relocation of
film and video collection to the Library has been a success. The 16mm film collection was examined and cleaned.
In June 2005, Wilfred Laurier University transferred their collection of 16mm documentary and feature films to
SFU Library, a gift greatly valued by the Contemporary Arts Faculty who were very pleased to have SFU acquire
this archival collection. Plans were made to relocate the cramped and widely dispersed media resource collection
to the renovated former Burnaby Mountain Community Corporation (BMCC) space on the entry level of the
Bennett Library.
Belzberg Library
In-person assistance remained the most important feature of library service downtown, particularly for specific
groups such as the growing number of senior learners and ESL students.
With the support of the Belzberg Library Endowment Fund, the library acquired a complete set of the CD audio
transcripts from the CBC Ideas radio program. Technology enhancements for students in the past year included
the installation of a printing facility in the Library, a stand-alone workstation upgrade, and the installation of a DVD
player with capacity for 4 viewers.
Belzberg Library prepared a three-year plan that identified enhanced library space as the highest priority,
particularly for collections, instruction and staff. Some improvements to space were made with the installation of
an art collection to enhance the mezzanine and the addition of more comfortable seating on the main floor.
Pending funding, further improvements are planned over the coming years.
SFU Surrey Library
Collections have expanded in support of new courses and program areas at Surrey; in particular; the School of
Interactive Arts & Technology (SlAT) research collection has been significantly developed and deepened in the
areas of design, installation art, photography, film, media art and the development of art in the
20th
century.
SIMON
UNIVERSITYII
FRASERI
?
Back to top
rary
+
In-kind Donations
A. Aberbach
Stuart Farson
Caroline Adderson
Michael Feliman
The Alcuin Society
James Felter
Michael Asner
David Gagan
Hinda Avery
Tonya Ganderton
Ronald Baker
Carole Goldsmith
Michael Barnholden
Penny Goldsmith
Derek Beaulieu
Pnina Granirer
Jonathan Bennett
Douglas Hampton
Theodorus Bierman
+
?
Edgar Harden
Pieter Botman
Ruth Lambert
Kenneth Brookfield
Language Lanterns
Hilary Brown
Mimi Lin
Bnan Burtch
Richard Lipsey
Ted Byrne ?
+
Rowland Lorimer
Barry Cartwright
- ?
John. Lund
Bruce Clayman
James McArthur
John Craig Frank Davey
Hemant Merchant
Nadine De Moras
Roy Miki
Sheila Delany
?
+
David Mirhady
Douglas & McIntyre Ltd.
+ ?
Francis Pelletier
Back to top
Staff Professional Activities, Presentations and Publications
2004/2005 was an exceptionally busy year for librarians and other staff. Highlights include:
Notable Staff Changes
Appointments ?
•
• Julie Ballard, Library Assistant, Cataloguing ?
-
- • Leanne Denis, Advancement Officer
• Lynette Dookie, Library Assistant, Acquisitions
?
•
• Elaine Fairey, Associate University Librarian, Bennett Public Services
• Nicole Gjertsen, Liaison Librarian for Sociology, Anthropology and the -School of Interactive Arts and
- ?
Technology ?
-
?
•
• Brian Owen, Associate University Librarian, Processing, Systems and Document Delivery Services
• Marianne Reid, Cataloguer
•. Sylvia Richardson, Secretary, Loans +
?
- ?
+
• Trish-Rosseel, Head of Reference
Retirements
• Jan Calder, Secretary, Loans
• Doug Gordon, Cataloguer
- ?
• Lin Poison, Cataloguer
2OC4/2OC•5Ai'+Nuf* REPORT
- Peter Peters
James Rahe
• ?
Ingrid Rice
John Richards
Sheila Roberts
• Wyn Roberts
Harvey Schroeder
Matthew Scott
Roy Shephard
Anne Shorthouse
Gary Sim
Robert Slade
Social Development Canada
Jack Soog
Stephen Steele
Karin Szabo
Tamahnous Theatre
Ann Thomson
John Tietz -
Alan Twigg
John Webster
Although planning continues for the new Library, the interim library space was expanded to add a new group
study room. Networked access to all Library services were improved; four Macintosh workstations were installed
for computer use and additional equipment for SlAT courses was purchased.
While access to the SFU Surrey Library was initially limited to current faculty and students, we are now open to
alumni and external borrowers.
..
6 ? - ? - ? - ? + ?
• ?
11
SIMON FRASER
UNIVERSITY
I
i t
2004/2005 ANNUAL REPORT
:.
SIMON
FRASER
I'
^N
UNIVERSITYII
rary
200412005 ANNUAL REPORT
Barrie Kovish
Alex Kowalenko
Richard Johnson
Paulette Johnston
Naveen Kapahi
Mel Kaushansky
Bradley Keith
Roland Keith
Kenneth Ketchum
Stephen Kloster
Theresa Ko
Keri Korteling
Patrick Kriwokon
Stanislaw Kubik
Daisy Kwan
So Kwan
Frankle Lam
Christy Lapi
Cherie Leader
Deanna Lee
Mark Leitao
Eva Leung
William Li
Imogene Lim
Hugh Lindsay
Janet Litke
Georgina Long
Evonne Luu -
James Lyall
Sabine Mabardi
Derek Macdonald
Susan Macdonald
Robert Macfarlane
Barbara Maclellan
Wanda M,adokoro
Barney Magnusson
Richard Magnusson
Anne Magusin
Christine Mah
Melanie Mahussier-Patterson
Maureen Malanchuk
Robin Manhas
Joanne Manley
Jeannette Mansell
Jane-Anne Manson
Richard Marsh
Douglas Mathias
John Maxwell
Stephen McCoach
Dione McConnachie
Darren McDonald
Ward McMahon
Robert McMorran
Alice McNeil
Patricia McQueen
Sharon McTighe
Susan Moreau
Pamela Morris
Gordon Morrow
Jacqueline Mousseau
Ann Muehlebach
Todd Mundle
Gerry Naito
Jean Nakamura
Patrick Nation
John Neilson
Betty Nelson
Wendie Nelson
Tom Nesbit
Karin Newton
Joan Nicholson
Erik Nilsen
Robert Noble
Richard Noelte
Renault Ogilvy
Nancy O'Krafka
Ann O'Reilly
Margaret Otte
Edward Palidwor
Murphy Pang
John Park
Rory Payment
Donna Peachey
Henry Penner
Leonel Perra
Stephen Plunkett
David Porter
Gordon Priest
Sheila Puga
Robert Punnett
David Quon
James Rainer
Michael Reddington
MReich
Joanne Reid
Louis Remedios
Lorraine Rheault
Heather Rhodes
Greg Riddell
Wolfgang Riemer
Sylvia Roberts
David Robinson
Sharon Rowse
Sharon Saberton
Nina Saklikar
David Saunders
F. Sawatsky
Steven Schacter
Marian Scholtmeijer
Philip Scheltens
Anton Schweighofer
John Sennett
Charles Sharp
Robin Sharpe
Patricia Sieber
Dorothy Sleath
Alvin Smith
Margaret Smith
Peter Snelling
Wai-Kei So
Michael Spittle
Andrew Stafford
Robert Stainer
Nebojsa Stefanovic
Richard Steward
James Stibbard
Christine Stojakovic
Jeffrey Strachan
Mark Strazicich
Deborah Stupnikoff
Edward Sullivan
Arlene Sutton
Shellyn Sy
David Tanner.
Lucille Taylor
Nathan Thorpe
Lorna Tomlinson
• ?
Heather Tomsic
• ?
.
Ruby Toor
Ronald Trepanier
Konstantina
Tsalamandris
Joanne Ueland
Kuijit Uppal
John Valentine
Robert Jacques William
Vandersanden
John Vokes
William Walters
Barbara Weisbeck
Lisa Westcott
Joanne White
Stephanie Williams
Tina Williamson
Joan Wilson
• Natasha Wilson
Moon-Hung Wong
Andrew Wong
Joseph Wong
Choy Wong
Chandra Woodhouse
Joseph Wosk
Johnson Wu
Jixin Xu
Anne Yandle
Wing Yu
Donald Zadravec
Ezio Zanatta
Space
W.A.C. Bennett Library building changes saw a reorganization of the sixth floor current journals and microform
collections to facilitate ease of access. A "received today" journal shelf was implemented to highlight the print
journal collection. Science and Social Science current journals were amalgamated, and micro-materials moved
closer to the Journals and Microforms Assistance Desk; Both staff and users have commented positively about
the renovations.
A Building Task Group began to look more widely at requirements for the next few years.
BC Electronic Library
Network
ELN successfully completed the transition process to Simon Fraser University and this collocation has resulted in - -
powerful and effective synergies to the benefit of SFU and other post-secondary institutions. Further details about
ELN are available at http:I/www.eln.bc.ca
.
Back to top
Technology and Digitization Initiatives
SFU Library established a partnership with UBC's Public Knowledge Project, and SFU's Canadian Centre for
Studies in Publishing where SFU Library is now host to Open Journal Systems (OJS) open source software
developed by the Public Knowledge Project, which allows journal editors and publishers to manage the
submission, peer review, subscriptions and publication of scholarly online journals and is part of the national
Synergies e-journals project. Over three hundred journals worldwide now use the OJS software and interest
continues to grow. A second portion of the software, the Open Access Harvester, has enabled us to host the
Canadian Association of Research Libraries' index to their digital repositories. The third component is the Open
Conference Software (OCS), which is used for conference and conference paper management:
Supported by funds from the Council of Prairie and Pacific Libraries (COPPUL) and ELN, the
reSearcher
software components,
GODOT
and
CUFTS,
have reached truly impressive maturity. These two products, to be
released under, an open source license in fall 2005, are as functional and as robust as any commercial
alternative.
CUFTS,
e-journal management software, is used by a number of COPPUL and ELN libraries. This
year the flexibility of the
reSearcher
products was demonstrated at SFU's Centre for Dialogue who used Citation
Manager as the platform for their online bibliography.
GODOT
and
CUFTS
were integrated into the BCcampus
portal.
dbWiz,
the
reSearcher
multi-database search tool, will also be released as open source software in fall
2005.
The Library is increasing its activity in important digital initiatives. Production has started on the Multicultural
Canada projects (Chinese Times, video interviews and Encyclopedia of Canada's Peoples), and we continue to
develop our popular Editorial Cartoons and Doukhobor Collections. New activities this year included digitizing
material from Professor Andrew Feenberg's personal archive of the May 1968 political and social upheaval in
France, and digitizing back issues of Archivania, the journal of the Association of Canadian Archivists. SFU
Library staff are acting as consultants for the "Subject Index to Victorian Periodicals Relating to the Woman
Question" compiled by a University College of the Fraser Valley (UCFV) faculty member.
Work began this year and is moving along on the theses digitization initiative. We have already scanned well over
1000 theses from 1997 back, and have also begun digitizing new theses every semester and loading them into
our Institutional Repository, and loading records for them into our catalogue, making them accessible much
sooner than in the past. ?
•
..
E
.
.
.
*Due to spaáe restrictions, only donors who have contributed $100+ are listed.
10 ?
7
SIMON FRASER
UNIVERSITY
i brary
,
Events
The Library hosted fifteen events for the university community, the cultural community, and library professionals.
May 2005
• Reading - Contributors to Red Silk: An Anthology of South Asian Canadian Women Poets: Rishma
Dunlop, Priscila Uppal, Kuldip Gill, 'SorayaMariam Peerbaye, Sharanpal Ruprai, Sandeep Sanghera and
Proma Tagore.
March 2005 ?
V
• Reading - Writers who worked with SFU Writer in Residence Daphne Marlatt over the past year.
.' Share the Enthusiasm Series - Collector Yosef Wosk.
• Reading - Writer Shani Mootoo.
• Reading - Poet and SFU Writer in Residence Daphne Marlatt.
February 2005
?
.
• Talk - David Seaman, Trends for the Digital Library.
• Talk - Poet, Linguist and Typographer Robert Bringhurst, co-sponsored with the English Department.
January 2005
• Reading - Writer Gail Scott.
November 2004
• Friends of the Library Event,
- Celebrating 25 years of Barbarian Press: an Evening with Jan and Crispin
Elsted, co-sponsored by the Alcuin Society.
?
V
• Reading - Poet Betsy Warland.
?
V ?
V
October 2004
• Share the Enthusiasm Series - Collector Richard Peck.
• Reading - Writer Nancy Lee.
?
V ?
V
?
V
V•
Celebration of the Launch of The Lake District Online Bibliography - Brief Papers by Michelle Levy aTnd
- ?
Margaret Linley..
September 2004
• Reading - Poet Kate Braid.
? . ?
.
April 27, 2004 ?
V ?
V ?
V ?
V
• '
Books & the City - Alan Twigg and Chuck Davis in a quirky dialogue on books and book history in
Vancouver, co-sponsored with the Vancouver Public Library and the Canadian Centre for Studies in
Publishing. ?
V ,
?
V
The Library also participated in the Alcuin Society's Wayzgoose, Word on the Street and the Chinese Canadian
Historical Society of BC's History Fair.
?
V ?
V ?
V
Visitors to SFU Library
May 2005 ?
'
?
V
?
V ?
V
• Linda Rossman, Associate Librarian, MacOdrum Library, Carleton University.
• Jennifer Li, Deputy Librariari, Chongquing University, China, six week workstudy.
April 2005
?
V ?
..
• Shailoo Bedi, UVic, Access Service Librarian:
?
.
• City University of Hong Kong delegation - was interested in Digitization projects and Information
Commons. ?
.
March 2005
?
. ?
V
• Sam Cheng & Carole Compton-Smith (Douglas College) - visited Document Delivery Services.
V
Edward Zalta, Editor, Stanford Encyclopedia of Philosophy..
?
.. .
?
V
February 2005
? V
• Five Members of'the Department of Teacher Training and Development, Ministry of Education Botswana.
.They were at SFU for a study visit to SFU Continuing Studies, Centre for Online and Distance Education
and participated in a tour of the Bennett Library.
• Paol Erlandsen (Denmark) visited Document Delivery Services.
June 2004 ?
.
? .
• Kjell Nielsen (Sweden) - visited Interlibrary Loans. ?
V ?
V
October 2004
?
V ?
V
• Callista Kelly (Carleton) -
visited Document Delivery Services for one month.
?
V
V
-:V
?
SIMON FRASERI
?
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UNIVERSITY II
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Library Advancement
V ?
V
Grateful thanks to our generous donors who contributed to the SFU
library in the past year. With these
.
contributions, we were able to continue
building our collection of books and' digital resources as well as put some
V ?
funds aside -for the building of the new
Student Learning Commons on the main floor of W.A.C. Bennett Library.
V
Thanks too for the ongoing generosity
of our endowment fund donors,
especially the contributions from SFU
.
?
Alumni. These funds ensure long-term
security and growth of SFU Library
collections and projects.
V ?
,
We are excited by the innovative projects that we will be fundraising for in
the coming year: Multicultural Canada,
(www.multiculturalcanada.ca ), the Student
Learning Commons, growing Special Collections and enhancing the
V
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Library Collections. For more information,
please visit our new website at www.lib.sfU.ca/advancementl.
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.Dona
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Judith Alexander ?
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Linda Chiu ?
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Rick Gendemann
Margery Allen
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Laura Gerow
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Richard Allen
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Olive Clark ?
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Carole Gerson ?
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Susan Clark . ?
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Bradley Clements
Isabel Gordon
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June Arnett ?
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Ronald Gordon
Barbara Atriikov ?
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Joan Cosford
Rita Gould
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Maureen Bader ?
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Elva Craig
Elizabeth Gudaitis
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Alan -Craighead
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Lynne Guinet
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James Barbour . ?
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James Cruickshank ?
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Krista Gunnarsen
John Beardsley
Simon Beaulieu
Marie Dancause ?
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Roberto Bondi
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Carol Botting
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Yves Carriere
Margaret Finlay
Jean lllingworth.
Terrence Casella
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James Intihar
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9
Vag
SIMON FRASER UNIVERSITY LIBRARY
THREE YEAR PLAN 2004-2007
Supporting the SFU Community: Information Resource and Service Priorities
Mission Statement: At the heart of the University, the SFU Library is dedicated to providing access to
collections, services and facilities of the highest possible quality in support of the teaching, learning and
research goats of the Simon Fraser University community.
A. INTRODUCTION
The Library's 2004-2007 Three Year Plan process was scheduled to take
advantage of the preparation and outcome from the Review which took place
in Spring 2004. Over Summer 2004 each division and unit met and developed
goals for their area based on previous self-studies and the recommendations
and response to the Review Report as well as the VP Academic's Three Year
Plan. In preparing departmental goals, a principal consideration was to be the
needs of the SFU Community (faculty, staff, students). A retreat of the Library
Council was held in October 2004 to develop broad themes for the Three Year
Plan. Proposed activities which were seen as more operational or internal were
identified to be followed up subsequently within the Library. On the basis of
the Retreat discussion, a draft was prepared and discussed at the subsequent
Council meeting before being circulated to all staff for comment. After a
further review by Library Council, this final Plan is being submitted.
B. COLLECTIONS
Over the past dozen years, SFU Library has significantly improved its
collections, a process enabled by adequate collection budget increments,
leveraged through joint licencing, and by a strong gifts programme.
The SFU Library will continue to develop rich collections in all formats. The
development of these collections must be responsive to new and ongoing
research, learning and teaching needs of the SFU community; and to new
possibilities emanating from publishers and scholars. Particular SFU (and
therefore collection) growth areas over the coming three years include the
Faculty of Health Sciences, programming at the Surrey and Vancouver
campuses, and French language programming. Special Collections and Rare
Books will continue to develop its collections of Contemporary Literature
(CLC), Western Canadian/BC history, book publishing, editorial cartoons and
will expand its collections further in the following areas with a BC emphasis---
Literary, gay/ lesbian/ bisexual /transgender, multicultural, and environmental
studies.
Consistent with this, we will continue and expand the development of our
electronic collections: e-journals, multi-media, reference sources and GIS data.
We will continue at the same time to expand and develop our print collections,
to expand and develop digitization projects where appropriate, and to ensure
that the collections at the branches are adequate to support programmes and
research at those locations.
In order to maximize access to the collections, we will work to reduce the
catalogue backlog through improved processes, re-organize the collection in
specific areas (e.g. Canadian and commonwealth literature, video/film), and
improve and integrate the cataloguing of electronic resources.
Over the next three years we wilt report to the community on our progress to
ensure our collections are relevant since the 2000 Collection Allocation Task
Group Report. We also need to secure funding to develop collections for new
and shifting areas of research and investigate alternative means of ensuring
collections match current research and teaching. We will continue to review
collection development policies with respect to new faculty, research and
courses. We will develop better mechanisms for ensuring on-site collection
requirements for programming at Belzberg and Surrey are met. In order to
ensure the ongoing quality of the collections, we wilt expand the area available
for climate-controlled collections, develop and implement a preservation plan
for the Media Collections, and improve the use of statistics to inform collection
development decisions.
The Library has undertaken a number of digitization initiatives which enhance
access to our collections and preservation. Pre-1997 SFU theses will be made
available in digital form, with unrestricted access. The Institutional Repository
project, undertaken as part of the Canadian Association of Research Libraries
initiative, has led to a variety of conference proceedings and other papers
being managed effectively and made available; over the next three years we
intend to continue this initiative. Further projects such as Multicultural
Canada, and Synergies, will result in primary materials and Canadian scholarly
journals being more available to SFU students and faculty. If feasible, the
digitization of the BC Newspaper index will be a welcome reference resource
and a possible source of revenue. The Library wilt continue to pursue similar
opportunities which benefit SFU faculty and students.
C.
SERVICES
As recommended in the Library Review Report, the Library plans to explore the
potential for a deeper complex of 'Learning Commons' services and facilities in
conjunction with appropriate campus departments and units. Through the
collaborative efforts of Library and Academic Computing Services staff, the
year old Alumni Information Commons has been a success for students. Delivery
of HCCC Learning Skills Workshops in the Library as well as Recommendation 4
of the Student Learning Support Services Task Force Final Report suggest that
there may be further collaborative student-oriented academic support services
which could be provided on floors 2 and 3 of the Library. Often termed
Learning Commons, there are a variety of models for similar services among
similar Canadian universities, such as the University of Guelph. Workstation
applications will be continue to be enhanced in response to emerging needs
The Library will also work to enhance the Learning Commons concept at the
Surrey and Belzberg Libraries. And, as a counterpart to the physical Learning
Commons and its services, the Library will investigate developing online
"Virtual Reading Rooms" targeted for faculty as well as graduate and
undergraduate students.
With the continuing expansion and development of the Liaison Librarian
program, the Library will work to strengthen and integrate this important
service among all three campuses. In particular, effective mechanisms will be
developed to identify and meet the needs of new faculty through co-ordination
with departmental assistants, creation of print and web-based library
information packages, specialized workshops and other initiatives.
Of particular importance for graduate students, the Library will continue to
improve thesis support through investigating relocating the in-person service to
a more publicly accessible area, further developing online support and
delivering additional workshops.
In consultation with other appropriate units in the University, the Library will
explore online theses submission as a way of enhancing access, and investigate
mechanisms to facilitate thesis submission /tracking workflows to reduce
duplication of effort and increase communication and efficiency.
To further support learning and research, the Library will investigate means of
improving a variety of services; including delivery times between campuses,
inter-library loan delivery times, service hours for specialized areas such as the
Media Collection, methods for fines payment and other borrower conveniences,
the ability to search specific collections, e.g. films and videos, in the library
catalogue, and the design and function of the Web site and library publications.
Continuing public service training for all library staff will be a priority,
particularly to support the Loans staff responsible for public service at hours
when other service points in the Library are closed. Reserve services will be
improved by reviewing the current mandate and policies, providing online
forms to facilitate the request process, as well as online reserve options
wherever feasible, and improving security.
Further possibilities for service will continue to be explored and initiated with
appropriate campus units such as HCCC Learning Skills, the Centre for Writing
Intensive Learning (CWIL), the Learning and Instructional Development Centre
(LIDC) and the Centre for Distance Education (CDE), as well as with the
student-run Rotunda libraries and other Reading Rooms on campus. At SFU
Surrey, the Library will continue to partner with the Surrey Success Centre and
the Tech One Learning Network, and will look for similar opportunities at the
SFU Vancouver campus. The Library will continue to work to enhance services
to student groups such as First Nations students, distance students and students
with disabilities.
. A service plan for the Belzberg Library will be developed to support the SFU
Vancouver Academic Plan, and services within the new SFU Surrey Library
Media and Information Commons will continue to be developed in anticipation
of the new facility and in support of the SFU Surrey Academic Plan.
D.
LIBRARY AS PLACE
Despite the increasing availability of electronic resources and services, the
Library as a physical facility continues to be heavily used and important for
faculty and students. Changing approaches to education require that the space
be repurposed both to meet evolving needs and to continue to provide
effective comfortable quiet study and research space. Library space must be
people centred, intuitively navigable, flexible, and ergonomic for faculty
students and staff.
It is time for the Library to undertake a comprehensive review of space
utilization within the Bennett Library. We expect to engage space consultants
who can provide expertise and assist in this process. In order to achieve the
most effective building configuration, we will develop a long term plan for the
Bennett Library that takes into account shelf space requirements as well as the
need for space for research and active learning. If feasible, we will take
advantage of the potential for space made available by the possible relocation
of the university boiler. Most pressingly, we will develop adequate space for
the Media Collection, double the size of vault space for Special Collections,
improve facilities for graduate students (for example by increasing the number
of study carrels and identifying a graduate seminar room) develop an
instruction room on floor 2 to accommodate increasing demand for meeting
and instructional space in the Library and alleviate the pressure on current
library rooms and tabs, and improve the cleanliness of public and staff space in
the Library.
The Library must be cognizant of its branch locations downtown and in Surrey
and ensure they are integrated in space planning. To this end, we will support
the request for funding to expand the Belzberg Library and ensure adequate
space is provided for the SFU Surrey Library, Media and Information Commons
(LMIC).
E. LIBRARY RELATIONSHIPS
Beyond providing conventional services, SFU Library engages in a variety of
activities with other groups to strengthen these services. Beyond the SFU
community (faculty, students, alumni, retirees), these include donors, other
institutions, and interested members of the general public.
Over the next three years, the Library wilt strengthen its Advancement
activities to obtain resources to enhance its services, space and collections.
The Library will continue to sponsor and promote events and activities of
interest to the campus, often in conjunction with other groups such as the
Alcuin Society.
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The Library at times plays a role as a consultant or provider of expert support
for other institutions, on a cost recovery basis. Current examples include the
. ReSearcher software development on behalf of the Council of Prairie and
Pacific University Libraries; and e-journal and bibliographic database
management and support for the BC authors database. We will continue to play
this role when it supports SFU's goals.
The Library has partnered with a variety of institutions on projects of joint
interest such as Multicultural Canada, Synergies, and the Canadian Association
of Research Libraries' Institutional Repository initiative. SFU Library has
worked with SFU Centre for Studies in Publishing and UBC Public Knowledge
Project to support scholarly publishing initiatives. SFU Library now hosts the BC
Electronic Library Network, to the benefit of both and of all BC Postsecondary
Libraries (and students and faculty). SFU Library and Vancouver Public Library
developed a number of different opportunities to work jointly; over the next
three years, we will work to develop a similar relationship with Surrey Public
Library and Burnaby Public Library, and explore the possibility of doing so with
other cultural institutions such as the Vancouver Art Gallery, Vancouver
Museum and City Archives.
We will continue to explore other opportunities to strengthen our services
through collaborative initiatives.
F.
TECHNOLOGY
A robust, adequate technology infrastructure is crucial for the Library to meet
its goats. Software and server and desktop equipment will be 'greened' on a
regular basis. Critical library systems will be continuously monitored and
maintained in a sound physical environment. The Library will work with
Operations & Technical Support and Academic Computing Services to maintain
network infrastructure, bandwidth and security to support the Library's online
services and resources.
Over the next three years, the Library will develop an effective and
comprehensive strategy for acquiring, managing, preserving, and delivering
digital content. We will continue to develop and improve the Library web
presence in order to both simplify and enhance user and staff interaction with
our online systems and services. Intended improvements include easier and
more intuitive navigability, increased self-service functionality, and more
powerful and integrated search interfaces. SFU has benefited from the
Library's role as a leader in technology and we wilt continue to maintain this
position.
G. SUPPORT FOR LIBRARY STAFF
Much progress has been made since the last 3-year plan to support Library staff
within a respectful atmosphere. The best work environment will allow library
staff to deliver exemplary service to the SFU community and to achieve full
potential in their positions within the Library. Elements of this support include
a comfortable workspace, appropriate training and documentation, and
effective communication. Following the Library review report, a Library Staff
TrainingTask Group was created and made recommendations; implementation
of these recommendations is underway. A staff development day is planned for
• Spring 2005 and discussions are underway with Human Resources regarding
workshops targeted for Library staff. We are and will continue to implement
the recommendations in the Task Group report.
A Library Building Well-being Task Group was also created and made
recommendations which will also be pursued. Communication with and among
all staff on a continuing basis is a critical success factor for accomplishment of
all goals in this plan, but especially our staff-related ones, and we will continue
to cultivate this as part of the work environment.
H. SUMMARY
This Plan sets the direction for the Library in the next three years. Specific
actions have been envisioned during the planning process which will lead to our
achieving these goals. Notwithstanding the activities envisioned in the Plan, we
know that circumstances change and unexpected opportunities arise. The SFU
Library is committed to providing the best possible collections and services in
support of emerging university initiatives, such as the development of the
Great Northern Way campus, the probable move of the School of the
Contemporary Arts to downtown Vancouver, the increasing importance of SFU
International, and others yet unknown.
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